TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Painless TurboTax made it quick and simple for me to complete my taxes - under an hour from start to finish
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is easy to navigate and easy to understand.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome! Easy to use, makes you feel happy even as you're filing your taxes. Impressive.
Date published: 2023-04-16
Rated 4 out of 5 by from So Easy! It was pretty easy to do my taxes online. I'm glad I went with TurboTax!!
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Experience Just top notch- so well designed and has improved every year we have used. 100% Worth it.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is easy Really easy to complete and file. Would recommend to all.
Date published: 2023-04-16
Rated 4 out of 5 by from Convenient and simple Simple questions and help answer any doubtful situations.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is the best Very helpful and ease to work with. Very professional
Date published: 2023-04-16
Rated 3 out of 5 by from I've been using Turbo Tax for many years! Unfortunately, I purchased the CD Deluxe format, entered 98% of my return and then learned through your Support Line, I can't enter my Crypto incomes! I was very unhappy & per Tech support, I had to purchase Premier & then start using your Online application & START OVER all my data entry. I was instructed to do this over the phone, At the end of my return, I had to pay an addtional $75, which I was unaware of. However my return was totally entered & I paid AGAIN. So 3x was not expected. Please in the future, if you produce a Program, make sure the taxpayer can enter ALL TYPES OF REQUIRED INCOMES & avoid paying for 3 different Intuit products for one Tax return. My understanding when I paid the 2nd time with the Intuit Tech on the phone instructing me ....meant I was good to re-enter data & finish. It was quite a suprise when another payment request appeared. I'm a reasonable business person & have used your products in my business for 20+ years,,,never experienced this confusion. I also want to say the 2 Tech support individuals were professional, sensitive to me having to enter my taxes TWICE in different programs & very understanding of the inconvenience. On 2nd call, the Tech advised me that I should've been advised to go directly to the ONLINE program. Hopefully, you can avoid this from happening to anyone else. The software was user friendly for the most part. I only had two questions, both involved Crypto income. In the end, I'm done but not sure 3 purchases on my part were actually required or fair. Thank you.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Sucks!!! I hate Turbo Tax! You won't give a copy of the returns until the bitter end. Your program is not user friendly and I had a hard time finding a way to enter the spouses information!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2279
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Painless TurboTax made it quick and simple for me to complete my taxes - under an hour from start to finish
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is easy to navigate and easy to understand.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome! Easy to use, makes you feel happy even as you're filing your taxes. Impressive.
Date published: 2023-04-16
Rated 4 out of 5 by from So Easy! It was pretty easy to do my taxes online. I'm glad I went with TurboTax!!
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Experience Just top notch- so well designed and has improved every year we have used. 100% Worth it.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is easy Really easy to complete and file. Would recommend to all.
Date published: 2023-04-16
Rated 4 out of 5 by from Convenient and simple Simple questions and help answer any doubtful situations.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is the best Very helpful and ease to work with. Very professional
Date published: 2023-04-16
Rated 3 out of 5 by from I've been using Turbo Tax for many years! Unfortunately, I purchased the CD Deluxe format, entered 98% of my return and then learned through your Support Line, I can't enter my Crypto incomes! I was very unhappy & per Tech support, I had to purchase Premier & then start using your Online application & START OVER all my data entry. I was instructed to do this over the phone, At the end of my return, I had to pay an addtional $75, which I was unaware of. However my return was totally entered & I paid AGAIN. So 3x was not expected. Please in the future, if you produce a Program, make sure the taxpayer can enter ALL TYPES OF REQUIRED INCOMES & avoid paying for 3 different Intuit products for one Tax return. My understanding when I paid the 2nd time with the Intuit Tech on the phone instructing me ....meant I was good to re-enter data & finish. It was quite a suprise when another payment request appeared. I'm a reasonable business person & have used your products in my business for 20+ years,,,never experienced this confusion. I also want to say the 2 Tech support individuals were professional, sensitive to me having to enter my taxes TWICE in different programs & very understanding of the inconvenience. On 2nd call, the Tech advised me that I should've been advised to go directly to the ONLINE program. Hopefully, you can avoid this from happening to anyone else. The software was user friendly for the most part. I only had two questions, both involved Crypto income. In the end, I'm done but not sure 3 purchases on my part were actually required or fair. Thank you.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Sucks!!! I hate Turbo Tax! You won't give a copy of the returns until the bitter end. Your program is not user friendly and I had a hard time finding a way to enter the spouses information!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2279