TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Own a business
Student
Rated 1 out of 5 by from Very disapointed I have used turbo tax for 5 years and each year it is more misleading,at every possible opportunity they try to force you to purchase upgrade options. This time I had to pay more out of pocket for a service that has been continuously advertised as free. Next year I will happily pay someone to file my taxes for me to avoid this.
Date published: 2021-02-23
Rated 5 out of 5 by from Jennifer was Great Jennifer was so helpful, kind and professional. She went above and beyond for me. She explain everything thoroughly. Also, I love the screen sharing feature. It made explaining my issue very simple.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome I engaged in a conversation with one of the reps her name is Vanessa very smart lady she understood my needs and walked me trough to resolve my problem.
Date published: 2021-02-23
Rated 4 out of 5 by from easy to navigate I had a turbo tax professional help me with my taxes concerning self employment. He was very thorough and walked me through the whole process until it was correct.
Date published: 2021-02-23
Rated 5 out of 5 by from first time no problem yea first time for me and went with no problem that turbo tax had no answer for me I highly recommend
Date published: 2021-02-23
Rated 4 out of 5 by from Such a Stress Reliever! This was my first year doing taxes on my own. TurboTax made everything pretty easy, except at the very last step, it did not let me E-File. I decided to upgrade my account to Live Basic, and it was a great decision! I was connected with Jessica, and she was absolutely amazing. She walked me through step-by-step on how to overcome the error, and my taxes were filed instantly! Thank you so much to your service.
Date published: 2021-02-23
Rated 5 out of 5 by from Great program. Easy to use. Covered all my apprehensions going in.
Date published: 2021-02-23
Rated 5 out of 5 by from Very good software Turbo Tax is easy to use and does search for the best results without talking down to the preparer.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use. Gret instructions Process was well thought out. Very easy to complete.
Date published: 2021-02-23
Rated 5 out of 5 by from EXCELLENT I love Turbo Tax, very easy to use. Easy to follow all directions.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 226
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Very disapointed I have used turbo tax for 5 years and each year it is more misleading,at every possible opportunity they try to force you to purchase upgrade options. This time I had to pay more out of pocket for a service that has been continuously advertised as free. Next year I will happily pay someone to file my taxes for me to avoid this.
Date published: 2021-02-23
Rated 5 out of 5 by from Jennifer was Great Jennifer was so helpful, kind and professional. She went above and beyond for me. She explain everything thoroughly. Also, I love the screen sharing feature. It made explaining my issue very simple.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome I engaged in a conversation with one of the reps her name is Vanessa very smart lady she understood my needs and walked me trough to resolve my problem.
Date published: 2021-02-23
Rated 4 out of 5 by from easy to navigate I had a turbo tax professional help me with my taxes concerning self employment. He was very thorough and walked me through the whole process until it was correct.
Date published: 2021-02-23
Rated 5 out of 5 by from first time no problem yea first time for me and went with no problem that turbo tax had no answer for me I highly recommend
Date published: 2021-02-23
Rated 4 out of 5 by from Such a Stress Reliever! This was my first year doing taxes on my own. TurboTax made everything pretty easy, except at the very last step, it did not let me E-File. I decided to upgrade my account to Live Basic, and it was a great decision! I was connected with Jessica, and she was absolutely amazing. She walked me through step-by-step on how to overcome the error, and my taxes were filed instantly! Thank you so much to your service.
Date published: 2021-02-23
Rated 5 out of 5 by from Great program. Easy to use. Covered all my apprehensions going in.
Date published: 2021-02-23
Rated 5 out of 5 by from Very good software Turbo Tax is easy to use and does search for the best results without talking down to the preparer.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use. Gret instructions Process was well thought out. Very easy to complete.
Date published: 2021-02-23
Rated 5 out of 5 by from EXCELLENT I love Turbo Tax, very easy to use. Easy to follow all directions.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 226