TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
vjd3 from
data entry is too cutesy with old interfaces
I have been using TurboTax for years and it is disappointing to see that they are not making better use of computer-based web interfaces. check box, next screen, click one spot, next screen, see a summary, click again.... inefficient and the design gets in the way of data validation. For example, It takes 7 clicks and 7 pages to enter one field of data for a 1099-INT. Or, while they can import data from some financial institutions, you have to double-check it for errors. The screens for doing that break your data into pages with no sorting capability. In one case I had 163 lines of data to check and the TurboTax default order was completely random (not alphabetized, not date sorted, just chaos). On top of that, their data import had errors whenever the company name had an ampersand (&) in the text, causing truncation.
Date published: 2023-04-16
Rated 5 out of 5 by
elbert1234 from
Turbo Tax is excellent tool for tax return
excellent tax return tool and extremely easy to use and save money!
Date published: 2023-04-16
Rated 2 out of 5 by
kelky222 from
Not great
Added the same dependent twice, causing me to spend hours more and I hate being interrupted to upsell. Ask once and be done.
Date published: 2023-04-16
Rated 4 out of 5 by
Georgie LFC from
Convenient and Good Approach
Works well, generally explains terms well. This year, it was annoying how many times it tried to up-sell me on the various options they have. Once or twice is fine but everytime I came back to my return, they made me click through 3-4 pages of them trying to sell me there extra services. The online price was much higher than what I have previously paid at Costco.
Date published: 2023-04-16
Rated 4 out of 5 by
j3439t9heorubegvd from
Taxes Aren't Fun
Wish it was easierrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Date published: 2023-04-16
Rated 5 out of 5 by
Elizabet55 from
Turbo Tax is great
Thankful for all the information that Turbo Tax helps you to find and always having an agent on stand by is nice.
Date published: 2023-04-16
Rated 5 out of 5 by
MisteRM62896 from
6th year
6th year of filling out my taxes on my own with this great program!
Date published: 2023-04-16
Rated 4 out of 5 by
Jonathan118 from
Turbo Tax is pretty good.
Excellent experience. Just seems a bit of a challenge with adding the 1099-G forms. Specifically, the ones for State Refund.
Date published: 2023-04-16
Rated 1 out of 5 by
JoelKM from
bad this year in 2022
wouldn't let me file my OK state tax return because it kept saying there was an error with it, and there wasn't.......and then it wouldn't let me e-file my IRS tax return separately.
Date published: 2023-04-16
Rated 5 out of 5 by
amm2795 from
It's great!
TurboTax was great, my dad said it was easy since he did it for me:)
All TurboTax® Offerings Reviews - Page 2240
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
vjd3 from
data entry is too cutesy with old interfaces
I have been using TurboTax for years and it is disappointing to see that they are not making better use of computer-based web interfaces. check box, next screen, click one spot, next screen, see a summary, click again.... inefficient and the design gets in the way of data validation. For example, It takes 7 clicks and 7 pages to enter one field of data for a 1099-INT. Or, while they can import data from some financial institutions, you have to double-check it for errors. The screens for doing that break your data into pages with no sorting capability. In one case I had 163 lines of data to check and the TurboTax default order was completely random (not alphabetized, not date sorted, just chaos). On top of that, their data import had errors whenever the company name had an ampersand (&) in the text, causing truncation.
Date published: 2023-04-16
Rated 5 out of 5 by
elbert1234 from
Turbo Tax is excellent tool for tax return
excellent tax return tool and extremely easy to use and save money!
Date published: 2023-04-16
Rated 2 out of 5 by
kelky222 from
Not great
Added the same dependent twice, causing me to spend hours more and I hate being interrupted to upsell. Ask once and be done.
Date published: 2023-04-16
Rated 4 out of 5 by
Georgie LFC from
Convenient and Good Approach
Works well, generally explains terms well. This year, it was annoying how many times it tried to up-sell me on the various options they have. Once or twice is fine but everytime I came back to my return, they made me click through 3-4 pages of them trying to sell me there extra services. The online price was much higher than what I have previously paid at Costco.
Date published: 2023-04-16
Rated 4 out of 5 by
j3439t9heorubegvd from
Taxes Aren't Fun
Wish it was easierrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Date published: 2023-04-16
Rated 5 out of 5 by
Elizabet55 from
Turbo Tax is great
Thankful for all the information that Turbo Tax helps you to find and always having an agent on stand by is nice.
Date published: 2023-04-16
Rated 5 out of 5 by
MisteRM62896 from
6th year
6th year of filling out my taxes on my own with this great program!
Date published: 2023-04-16
Rated 4 out of 5 by
Jonathan118 from
Turbo Tax is pretty good.
Excellent experience. Just seems a bit of a challenge with adding the 1099-G forms. Specifically, the ones for State Refund.
Date published: 2023-04-16
Rated 1 out of 5 by
JoelKM from
bad this year in 2022
wouldn't let me file my OK state tax return because it kept saying there was an error with it, and there wasn't.......and then it wouldn't let me e-file my IRS tax return separately.
Date published: 2023-04-16
Rated 5 out of 5 by
amm2795 from
It's great!
TurboTax was great, my dad said it was easy since he did it for me:)
All TurboTax® Offerings Reviews - Page 2240
Date published: 2023-04-16