TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SUPER EASY My estimated time to complete my taxes said 49 minutes and it took 47. The directions were VERY easy to follow and very helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Real Help, Real Good Even though the steps are clearly delineated, I made a mistake…and it was huge. It seemed off, so I asked to speak to the live professional (included in the process, no extra charge). My helper, Vandetta, had 32 years experience and knew where the kind of error would originate and fixed it within a couple of minutes. It was a $3,500 difference in our favor. SOOOO very grateful.
Date published: 2023-04-16
Rated 2 out of 5 by from Liked it in the past This was a real headache this time. It kept fowling up and starting over. Wouldn't open properly each time I returned to it.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Helps You A Lot It was quite easy to fill out. Whenever something was to be filled out, the program helped me spot every possible deduction. This was how I was able to get the maximum buck out of the bang.
Date published: 2023-04-16
Rated 5 out of 5 by from Love TurboTax I use this every year and always feel guided through, even with the cheapest version. With the audit defense too, I have peace of mind.
Date published: 2023-04-16
Rated 5 out of 5 by from always use, easy quick, easy, plenty of info for most questions. best for basic filing.
Date published: 2023-04-16
Rated 3 out of 5 by from Product Works Well, Payment Does Not While I enjoy being able to do my taxes on my own, it is frustrating that different sites link to TurboTax with different filing charges. When I started this year, TurboTax Premier was $89, however, I was filing today and see websites stating TurboTax Premier is $74. Called customer service, and the lady could not fix it and was unable to even give me a service code to take off ANY fees. I have been using TurboTax for about 10 years, but I think next year I will switch due to this issue.
Date published: 2023-04-16
Rated 5 out of 5 by from 10+ years using TurboTax Knock on wood, but I have yet to be steered wrong by TurboTax. I started using it for the 2005 tax year, I think. My dad is a CPA and told me to use this software. If that doesn't tell you anything then, I don't know what will. I have yet to have any issues. I hope that continues. For 2020 and 2021 I filed very late and used a different site.
Date published: 2023-04-16
Rated 3 out of 5 by from Mixed Feelings Ease of use gets an A+, but additional fees and expenses gets an F. Seriously! Because I didn't buy Turbo Tax Premium at the store or online, I was charged extra fees.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is a pain in the backside It takes forever to get my taxes done. When I have questions, it just gives me general answers that are multiple choice that do not address my particular situation.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SUPER EASY My estimated time to complete my taxes said 49 minutes and it took 47. The directions were VERY easy to follow and very helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Real Help, Real Good Even though the steps are clearly delineated, I made a mistake…and it was huge. It seemed off, so I asked to speak to the live professional (included in the process, no extra charge). My helper, Vandetta, had 32 years experience and knew where the kind of error would originate and fixed it within a couple of minutes. It was a $3,500 difference in our favor. SOOOO very grateful.
Date published: 2023-04-16
Rated 2 out of 5 by from Liked it in the past This was a real headache this time. It kept fowling up and starting over. Wouldn't open properly each time I returned to it.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Helps You A Lot It was quite easy to fill out. Whenever something was to be filled out, the program helped me spot every possible deduction. This was how I was able to get the maximum buck out of the bang.
Date published: 2023-04-16
Rated 5 out of 5 by from Love TurboTax I use this every year and always feel guided through, even with the cheapest version. With the audit defense too, I have peace of mind.
Date published: 2023-04-16
Rated 5 out of 5 by from always use, easy quick, easy, plenty of info for most questions. best for basic filing.
Date published: 2023-04-16
Rated 3 out of 5 by from Product Works Well, Payment Does Not While I enjoy being able to do my taxes on my own, it is frustrating that different sites link to TurboTax with different filing charges. When I started this year, TurboTax Premier was $89, however, I was filing today and see websites stating TurboTax Premier is $74. Called customer service, and the lady could not fix it and was unable to even give me a service code to take off ANY fees. I have been using TurboTax for about 10 years, but I think next year I will switch due to this issue.
Date published: 2023-04-16
Rated 5 out of 5 by from 10+ years using TurboTax Knock on wood, but I have yet to be steered wrong by TurboTax. I started using it for the 2005 tax year, I think. My dad is a CPA and told me to use this software. If that doesn't tell you anything then, I don't know what will. I have yet to have any issues. I hope that continues. For 2020 and 2021 I filed very late and used a different site.
Date published: 2023-04-16
Rated 3 out of 5 by from Mixed Feelings Ease of use gets an A+, but additional fees and expenses gets an F. Seriously! Because I didn't buy Turbo Tax Premium at the store or online, I was charged extra fees.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is a pain in the backside It takes forever to get my taxes done. When I have questions, it just gives me general answers that are multiple choice that do not address my particular situation.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2234