TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Simple Done my taxes here for years. convenient honest fast
Date published: 2023-04-16
Rated 5 out of 5 by from pretty easy to use It was relatively quick for taxes. Typically It takes way longer
Date published: 2023-04-16
Rated 5 out of 5 by from Great experience with the help of Pam online. Great experience as always. Pam was a life saver and hero of the day. Thank you Pam and Turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by from good good, but there are still so many items that confused me.
Date published: 2023-04-16
Rated 5 out of 5 by from Made it so easy! TurboTax made filing my taxes for the first time so easy! The help boxes were extremely helpful and I really learned from the experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Lots of learning with easy to understand ins. Lots of learning with easy to understand instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Makes taxes simple and easy, very pain free to use and best of all, it’s free!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS A STRESS RELIEVER! Turbo Tax helped me complete my Federal and State Taxes in no time flat. I have on rough patch but a quick call from a tax professional smoothed things out. Now I can go watch the Flintstones! Yabbba Dabba Dooo!
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! I have used Turbo Tax for the last decade. Super easy and I actually look forward to doing my taxes every year!
Date published: 2023-04-16
Rated 2 out of 5 by from Too Expensive; too rich for my blood A simple return used to be free for federal e-filing, a fee for e-filing state forms. Seems like TurboTax now wants to annoyingly upsell you at every turn (try Deluxe/Premium/Max/tax specialist/audit protection etc. each time you proceed to the next section) Then you are unable to change the fees at checkout to remove the "Premium" fees. There is additionally a $39 fee to process your return using your federal refund!! I have used TurboTax faithfully every year since my very first job in high school. Last year I consulted a CPA for a more complex tax situation. Comparably, her fees were $260 and I didn't have to lift a finger. This year...I believe I made a mistake coming back to TurboTax...~$230 to file your own taxes and doing all the work yourself, I'd rather just have a CPA do everything for me. Next year I will explore the price of other tax filing services such as H & R Block or just go to the IRS website. Disappointing that TurboTax increased their fees so astronomically and continually shove upgrade fees down your throat in attempt to squeeze more out of you. Other than that, same great-familiar, user friendly product I have used for many years...not likely to continue using in the years to come unfortunately. Aside: I understand no one enjoys this gross inflation and over time prices do change...it doesn't mean I have to accept the increase when there are more feasibly economic alternatives available. Constructively; TurboTax would do well to adopt a more subtle approach to advertising their expensive packages--in a less pushy way.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Simple Done my taxes here for years. convenient honest fast
Date published: 2023-04-16
Rated 5 out of 5 by from pretty easy to use It was relatively quick for taxes. Typically It takes way longer
Date published: 2023-04-16
Rated 5 out of 5 by from Great experience with the help of Pam online. Great experience as always. Pam was a life saver and hero of the day. Thank you Pam and Turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by from good good, but there are still so many items that confused me.
Date published: 2023-04-16
Rated 5 out of 5 by from Made it so easy! TurboTax made filing my taxes for the first time so easy! The help boxes were extremely helpful and I really learned from the experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Lots of learning with easy to understand ins. Lots of learning with easy to understand instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Makes taxes simple and easy, very pain free to use and best of all, it’s free!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS A STRESS RELIEVER! Turbo Tax helped me complete my Federal and State Taxes in no time flat. I have on rough patch but a quick call from a tax professional smoothed things out. Now I can go watch the Flintstones! Yabbba Dabba Dooo!
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! I have used Turbo Tax for the last decade. Super easy and I actually look forward to doing my taxes every year!
Date published: 2023-04-16
Rated 2 out of 5 by from Too Expensive; too rich for my blood A simple return used to be free for federal e-filing, a fee for e-filing state forms. Seems like TurboTax now wants to annoyingly upsell you at every turn (try Deluxe/Premium/Max/tax specialist/audit protection etc. each time you proceed to the next section) Then you are unable to change the fees at checkout to remove the "Premium" fees. There is additionally a $39 fee to process your return using your federal refund!! I have used TurboTax faithfully every year since my very first job in high school. Last year I consulted a CPA for a more complex tax situation. Comparably, her fees were $260 and I didn't have to lift a finger. This year...I believe I made a mistake coming back to TurboTax...~$230 to file your own taxes and doing all the work yourself, I'd rather just have a CPA do everything for me. Next year I will explore the price of other tax filing services such as H & R Block or just go to the IRS website. Disappointing that TurboTax increased their fees so astronomically and continually shove upgrade fees down your throat in attempt to squeeze more out of you. Other than that, same great-familiar, user friendly product I have used for many years...not likely to continue using in the years to come unfortunately. Aside: I understand no one enjoys this gross inflation and over time prices do change...it doesn't mean I have to accept the increase when there are more feasibly economic alternatives available. Constructively; TurboTax would do well to adopt a more subtle approach to advertising their expensive packages--in a less pushy way.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2223