TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
Turboootaaxxx from
Simple
Done my taxes here for years. convenient honest fast
Date published: 2023-04-16
Rated 5 out of 5 by
JayESanz93 from
pretty easy to use
It was relatively quick for taxes. Typically It takes way longer
Date published: 2023-04-16
Rated 5 out of 5 by
AR Ryan from
Great experience with the help of Pam online.
Great experience as always. Pam was a life saver and hero of the day. Thank you Pam and Turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by
helin from
good
good, but there are still so many items that confused me.
Date published: 2023-04-16
Rated 5 out of 5 by
ysabel22 from
Made it so easy!
TurboTax made filing my taxes for the first time so easy! The help boxes were extremely helpful and I really learned from the experience.
Date published: 2023-04-16
Rated 5 out of 5 by
Jagans from
Lots of learning with easy to understand ins.
Lots of learning with easy to understand instructions
Date published: 2023-04-16
Rated 5 out of 5 by
TLattin from
Easy to use
Makes taxes simple and easy, very pain free to use and best of all, it’s free!
Date published: 2023-04-16
Rated 5 out of 5 by
John Needsanickname from
TURBO TAX IS A STRESS RELIEVER!
Turbo Tax helped me complete my Federal and State Taxes in no time flat. I have on rough patch but a quick call from a tax professional smoothed things out. Now I can go watch the Flintstones! Yabbba Dabba Dooo!
Date published: 2023-04-16
Rated 5 out of 5 by
Coles Review from
Love Turbo Tax!
I have used Turbo Tax for the last decade. Super easy and I actually look forward to doing my taxes every year!
Date published: 2023-04-16
Rated 2 out of 5 by
lwkhlwnfl from
Too Expensive; too rich for my blood
A simple return used to be free for federal e-filing, a fee for e-filing state forms. Seems like TurboTax now wants to annoyingly upsell you at every turn (try Deluxe/Premium/Max/tax specialist/audit protection etc. each time you proceed to the next section) Then you are unable to change the fees at checkout to remove the "Premium" fees. There is additionally a $39 fee to process your return using your federal refund!! I have used TurboTax faithfully every year since my very first job in high school. Last year I consulted a CPA for a more complex tax situation. Comparably, her fees were $260 and I didn't have to lift a finger. This year...I believe I made a mistake coming back to TurboTax...~$230 to file your own taxes and doing all the work yourself, I'd rather just have a CPA do everything for me. Next year I will explore the price of other tax filing services such as H & R Block or just go to the IRS website. Disappointing that TurboTax increased their fees so astronomically and continually shove upgrade fees down your throat in attempt to squeeze more out of you. Other than that, same great-familiar, user friendly product I have used for many years...not likely to continue using in the years to come unfortunately. Aside: I understand no one enjoys this gross inflation and over time prices do change...it doesn't mean I have to accept the increase when there are more feasibly economic alternatives available. Constructively; TurboTax would do well to adopt a more subtle approach to advertising their expensive packages--in a less pushy way.
All TurboTax® Offerings Reviews - Page 2223
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Turboootaaxxx from
Simple
Done my taxes here for years. convenient honest fast
Date published: 2023-04-16
Rated 5 out of 5 by
JayESanz93 from
pretty easy to use
It was relatively quick for taxes. Typically It takes way longer
Date published: 2023-04-16
Rated 5 out of 5 by
AR Ryan from
Great experience with the help of Pam online.
Great experience as always. Pam was a life saver and hero of the day. Thank you Pam and Turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by
helin from
good
good, but there are still so many items that confused me.
Date published: 2023-04-16
Rated 5 out of 5 by
ysabel22 from
Made it so easy!
TurboTax made filing my taxes for the first time so easy! The help boxes were extremely helpful and I really learned from the experience.
Date published: 2023-04-16
Rated 5 out of 5 by
Jagans from
Lots of learning with easy to understand ins.
Lots of learning with easy to understand instructions
Date published: 2023-04-16
Rated 5 out of 5 by
TLattin from
Easy to use
Makes taxes simple and easy, very pain free to use and best of all, it’s free!
Date published: 2023-04-16
Rated 5 out of 5 by
John Needsanickname from
TURBO TAX IS A STRESS RELIEVER!
Turbo Tax helped me complete my Federal and State Taxes in no time flat. I have on rough patch but a quick call from a tax professional smoothed things out. Now I can go watch the Flintstones! Yabbba Dabba Dooo!
Date published: 2023-04-16
Rated 5 out of 5 by
Coles Review from
Love Turbo Tax!
I have used Turbo Tax for the last decade. Super easy and I actually look forward to doing my taxes every year!
Date published: 2023-04-16
Rated 2 out of 5 by
lwkhlwnfl from
Too Expensive; too rich for my blood
A simple return used to be free for federal e-filing, a fee for e-filing state forms. Seems like TurboTax now wants to annoyingly upsell you at every turn (try Deluxe/Premium/Max/tax specialist/audit protection etc. each time you proceed to the next section) Then you are unable to change the fees at checkout to remove the "Premium" fees. There is additionally a $39 fee to process your return using your federal refund!! I have used TurboTax faithfully every year since my very first job in high school. Last year I consulted a CPA for a more complex tax situation. Comparably, her fees were $260 and I didn't have to lift a finger. This year...I believe I made a mistake coming back to TurboTax...~$230 to file your own taxes and doing all the work yourself, I'd rather just have a CPA do everything for me. Next year I will explore the price of other tax filing services such as H & R Block or just go to the IRS website. Disappointing that TurboTax increased their fees so astronomically and continually shove upgrade fees down your throat in attempt to squeeze more out of you. Other than that, same great-familiar, user friendly product I have used for many years...not likely to continue using in the years to come unfortunately. Aside: I understand no one enjoys this gross inflation and over time prices do change...it doesn't mean I have to accept the increase when there are more feasibly economic alternatives available. Constructively; TurboTax would do well to adopt a more subtle approach to advertising their expensive packages--in a less pushy way.
All TurboTax® Offerings Reviews - Page 2223
Date published: 2023-04-16