TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Fantastic Easy and Great!!! Love using. Easy even for a first time tax filer.
Date published: 2023-04-16
Rated 5 out of 5 by from I procrastinate every year It is getting easier every year to use turbo tax. it is so easy using tax!
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes Its always a great experience using Turbo Tax. Love the Learn Mores...extremely helpful!
Date published: 2023-04-16
Rated 5 out of 5 by from Way better than i thought They walk you through a lot more steps and help find ay more reductions than i would have found on my own
Date published: 2023-04-16
Rated 4 out of 5 by from Better It was better than last year, maybe because it’s the second time I’d using Turbo Tax or maybe because I did wit more time. anyway it’s better and no so painful
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax upgrade program doesn't work I tried to upgrade to Home and Business, and then I added a State, and also wanted to get Audit Defense, but the utility to purchase those items would not work to charge my credit card. It kept going back and forth without accomplishing anything. I tried two good credit cards and it never would take the fee. It's useless, so I worked with what I had already bought, filed the state return on paper, and did not use audit defense.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Product I have used Turbo Tax for several years and they don't seem to stop short in amazing me. What a seamless and easy process! Mine are usually simple returns. Last year was a bit more complex, and again the process is seamless. Thank you Turbo Tax!
Date published: 2023-04-16
Rated 5 out of 5 by from SUPER EASY My estimated time to complete my taxes said 49 minutes and it took 47. The directions were VERY easy to follow and very helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Real Help, Real Good Even though the steps are clearly delineated, I made a mistake…and it was huge. It seemed off, so I asked to speak to the live professional (included in the process, no extra charge). My helper, Vandetta, had 32 years experience and knew where the kind of error would originate and fixed it within a couple of minutes. It was a $3,500 difference in our favor. SOOOO very grateful.
Date published: 2023-04-16
Rated 2 out of 5 by from Liked it in the past This was a real headache this time. It kept fowling up and starting over. Wouldn't open properly each time I returned to it.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Easy and Great!!! Love using. Easy even for a first time tax filer.
Date published: 2023-04-16
Rated 5 out of 5 by from I procrastinate every year It is getting easier every year to use turbo tax. it is so easy using tax!
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes Its always a great experience using Turbo Tax. Love the Learn Mores...extremely helpful!
Date published: 2023-04-16
Rated 5 out of 5 by from Way better than i thought They walk you through a lot more steps and help find ay more reductions than i would have found on my own
Date published: 2023-04-16
Rated 4 out of 5 by from Better It was better than last year, maybe because it’s the second time I’d using Turbo Tax or maybe because I did wit more time. anyway it’s better and no so painful
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax upgrade program doesn't work I tried to upgrade to Home and Business, and then I added a State, and also wanted to get Audit Defense, but the utility to purchase those items would not work to charge my credit card. It kept going back and forth without accomplishing anything. I tried two good credit cards and it never would take the fee. It's useless, so I worked with what I had already bought, filed the state return on paper, and did not use audit defense.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Product I have used Turbo Tax for several years and they don't seem to stop short in amazing me. What a seamless and easy process! Mine are usually simple returns. Last year was a bit more complex, and again the process is seamless. Thank you Turbo Tax!
Date published: 2023-04-16
Rated 5 out of 5 by from SUPER EASY My estimated time to complete my taxes said 49 minutes and it took 47. The directions were VERY easy to follow and very helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Real Help, Real Good Even though the steps are clearly delineated, I made a mistake…and it was huge. It seemed off, so I asked to speak to the live professional (included in the process, no extra charge). My helper, Vandetta, had 32 years experience and knew where the kind of error would originate and fixed it within a couple of minutes. It was a $3,500 difference in our favor. SOOOO very grateful.
Date published: 2023-04-16
Rated 2 out of 5 by from Liked it in the past This was a real headache this time. It kept fowling up and starting over. Wouldn't open properly each time I returned to it.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2213