TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great help! Easy help with a phone call! I got a return call in teh exact time it offered.
Date published: 2023-04-17
Rated 5 out of 5 by from great Very fast, easy to navigate, Im glad I used it with 2 days to go
Date published: 2023-04-17
Rated 5 out of 5 by from Great time saver and easy to use. I have used Turbo Tax since it first came out. Great product and time saver. It is easy to use and since I have used it many years, it is very familiar to me. I feel very comfortable using it and never have had any issues in the calculations it does. When I am using it, I feel like I have an old friend helping me.
Date published: 2023-04-17
Rated 4 out of 5 by from yippee it was so easy and almost fun but I owed money so it wasn't really fun
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE EASY TO USE I PREPARE IT MYSEL, NO EXPERT HELP NEEDED, ANYONE CAN DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by from Tax return got very complicated last year I recently inherited some rental properties. This prompted me to seek help with tax returns for my first time. I initially purchased the software from a warehouse club but my computer would not support the program. I did not realize this at first and ended up preparing my taxes through the web portal. Upon completion, I was perplexed as to why I was being charged again for the software that I had purchased. I requested assistance and when Nicole called to help she explained the difference between downloaded software and web direct software. She was able to get me a discount for the web version and then Costco refunded my purchase of the download software.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is wonderful They are respectful of your dedication to using the software
Date published: 2023-04-17
Rated 5 out of 5 by from covers it all! Have farming expenses/income and sale of inherited property - TurboTax covers it all
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was great! Very simple to use! First time filing my own taxes and it was a breeze.
Date published: 2023-04-17
Rated 4 out of 5 by from Live help was helpful 50% of the time I decided to use Live Help version this year as there were some new-to-me tax situations I needed to navigate. The first time I got stuck and asked for a live tax expert, they gave me an incorrect answer -- one that contradicted the "tips" written right there on the page we were both looking at (via shared screen). The second time I asked I got a helpful response. I won't be paying for the live help feature in the future.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help! Easy help with a phone call! I got a return call in teh exact time it offered.
Date published: 2023-04-17
Rated 5 out of 5 by from great Very fast, easy to navigate, Im glad I used it with 2 days to go
Date published: 2023-04-17
Rated 5 out of 5 by from Great time saver and easy to use. I have used Turbo Tax since it first came out. Great product and time saver. It is easy to use and since I have used it many years, it is very familiar to me. I feel very comfortable using it and never have had any issues in the calculations it does. When I am using it, I feel like I have an old friend helping me.
Date published: 2023-04-17
Rated 4 out of 5 by from yippee it was so easy and almost fun but I owed money so it wasn't really fun
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE EASY TO USE I PREPARE IT MYSEL, NO EXPERT HELP NEEDED, ANYONE CAN DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by from Tax return got very complicated last year I recently inherited some rental properties. This prompted me to seek help with tax returns for my first time. I initially purchased the software from a warehouse club but my computer would not support the program. I did not realize this at first and ended up preparing my taxes through the web portal. Upon completion, I was perplexed as to why I was being charged again for the software that I had purchased. I requested assistance and when Nicole called to help she explained the difference between downloaded software and web direct software. She was able to get me a discount for the web version and then Costco refunded my purchase of the download software.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is wonderful They are respectful of your dedication to using the software
Date published: 2023-04-17
Rated 5 out of 5 by from covers it all! Have farming expenses/income and sale of inherited property - TurboTax covers it all
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was great! Very simple to use! First time filing my own taxes and it was a breeze.
Date published: 2023-04-17
Rated 4 out of 5 by from Live help was helpful 50% of the time I decided to use Live Help version this year as there were some new-to-me tax situations I needed to navigate. The first time I got stuck and asked for a live tax expert, they gave me an incorrect answer -- one that contradicted the "tips" written right there on the page we were both looking at (via shared screen). The second time I asked I got a helpful response. I won't be paying for the live help feature in the future.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2211