TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RWRPT from
Simplicity and Accuracy
Used for several years and pleased. Plan on continuing to use in the future.
Date published: 2023-04-16
Rated 5 out of 5 by
lillyce from
So Easy to use
so easy to use and navigate. Walks you through every step
Date published: 2023-04-16
Rated 5 out of 5 by
ROBIN1956 from
turbo tax is great
HAVE BEEN USING TURBO TAX FOR YEARS. IT IS USER FRIENDLY AND ACCURATE
Date published: 2023-04-16
Rated 5 out of 5 by
Corps Boy from
Great Support
Cheyenne is totally Awesome !!!!!!!!!!!! Cheyenne excellent at resolving the issues I was having. So very well versed about product. Knowledge.
Date published: 2023-04-16
Rated 4 out of 5 by
JessP40 from
Always used Turbo
Have always had a good experience but am still having trouble with my 2020 federal return. My notifications from IRS says it wasn't received and Tubo says it was. Need to know how to refile and no one has the answer. HELP
Date published: 2023-04-16
Rated 5 out of 5 by
thelowsbills from
TurboTax
TurboTax gave me much better information than the other tax preparers
Date published: 2023-04-16
Rated 5 out of 5 by
Mick and Nick from
Wonderful,
I’ve been using TurboTax for years. They’ve never let me down. Simple, quick and easy.
Date published: 2023-04-16
Rated 5 out of 5 by
Fosstheboss from
Fast and easy to follow
It took 53 minutes from start to finish to complete my return. E-file made sending in my return easy.
Date published: 2023-04-16
Rated 1 out of 5 by
EMDBoo from
Does not maintain product selection between logins
I originally filled out Turbo Tax premium, but after not using any of the premium services, I decided to switch to Deluxe. Unfortunately, this meant I needed to reset all the information I had submit. While frustrating, I again entered all my tax details using the Deluxe product... When logging in a few days later to submit my taxes, Turbo Tax showed the product used as "Premium". To avoid filling my details a third time, I decided to submit and pay the higher amount, despite this not being the product I selected and not using any of the Premium services. I've used Turbo Tax for years and the product itself is fair, but this was a very poor experience of 1) resubmitting the same information even though I had not used premium products and 2) Turbo Tax not saving my product selection to charge a higher amount
Date published: 2023-04-16
Rated 3 out of 5 by
Wolfkw from
Great service but a little high priced
The service is easy to use once you get used to it and how to navigate between certain areas. Federal and State tax filing fees are separate though for the service so it is expensive to file (over $100).
All TurboTax® Offerings Reviews - Page 2199
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RWRPT from
Simplicity and Accuracy
Used for several years and pleased. Plan on continuing to use in the future.
Date published: 2023-04-16
Rated 5 out of 5 by
lillyce from
So Easy to use
so easy to use and navigate. Walks you through every step
Date published: 2023-04-16
Rated 5 out of 5 by
ROBIN1956 from
turbo tax is great
HAVE BEEN USING TURBO TAX FOR YEARS. IT IS USER FRIENDLY AND ACCURATE
Date published: 2023-04-16
Rated 5 out of 5 by
Corps Boy from
Great Support
Cheyenne is totally Awesome !!!!!!!!!!!! Cheyenne excellent at resolving the issues I was having. So very well versed about product. Knowledge.
Date published: 2023-04-16
Rated 4 out of 5 by
JessP40 from
Always used Turbo
Have always had a good experience but am still having trouble with my 2020 federal return. My notifications from IRS says it wasn't received and Tubo says it was. Need to know how to refile and no one has the answer. HELP
Date published: 2023-04-16
Rated 5 out of 5 by
thelowsbills from
TurboTax
TurboTax gave me much better information than the other tax preparers
Date published: 2023-04-16
Rated 5 out of 5 by
Mick and Nick from
Wonderful,
I’ve been using TurboTax for years. They’ve never let me down. Simple, quick and easy.
Date published: 2023-04-16
Rated 5 out of 5 by
Fosstheboss from
Fast and easy to follow
It took 53 minutes from start to finish to complete my return. E-file made sending in my return easy.
Date published: 2023-04-16
Rated 1 out of 5 by
EMDBoo from
Does not maintain product selection between logins
I originally filled out Turbo Tax premium, but after not using any of the premium services, I decided to switch to Deluxe. Unfortunately, this meant I needed to reset all the information I had submit. While frustrating, I again entered all my tax details using the Deluxe product... When logging in a few days later to submit my taxes, Turbo Tax showed the product used as "Premium". To avoid filling my details a third time, I decided to submit and pay the higher amount, despite this not being the product I selected and not using any of the Premium services. I've used Turbo Tax for years and the product itself is fair, but this was a very poor experience of 1) resubmitting the same information even though I had not used premium products and 2) Turbo Tax not saving my product selection to charge a higher amount
Date published: 2023-04-16
Rated 3 out of 5 by
Wolfkw from
Great service but a little high priced
The service is easy to use once you get used to it and how to navigate between certain areas. Federal and State tax filing fees are separate though for the service so it is expensive to file (over $100).
All TurboTax® Offerings Reviews - Page 2199
Date published: 2023-04-16