TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Couldn't Be Easier! While no one wants to do taxes, at least TurboTax makes it easy and fast. This is my 6th return with them and this time I was able to do my taxes in just over 30 minutes. All my information is already available from previous years, they import whatever information they can, and anything that can't be auto-imported is easily added by a photo. You don't even need an app - they let you add the photos by QR code!
Date published: 2023-04-16
Rated 3 out of 5 by from The Louisiana State part of TurboTax is lacking! TurboTax's Louisiana State Tax software is not up to par and did not meet my expectations. In fact, it is horrible.
Date published: 2023-04-16
Rated 4 out of 5 by from Some glitches not seen in the past 20+ years I have been using TTax since the 90's. This is the first time having process issues. Some stages of input skipped to the next section but corrected itself when I hit the back button and hit continue again. This would not be recognized by someone new to this software. The schedule C principal business codes also seem to be inaccurate. IRS.gov business code 454110 (Electronic shopping and mail order houses) did not exist in the program forcing me to choose a less inaccurate, 45500, general merch code.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax makes filing easy. Thank you for all of the help!
Date published: 2023-04-16
Rated 4 out of 5 by from MacOS support Please continue to support TurboTax on macOS. I have 20 years of returns saved with Turbo Tax on my computer, and I don't want to use an on-line service. As part of your support for macOS, please provide better support for dark mode, which has been supported in macOS for a few years now. I cannot use Turbo Tax when my computer is in dark mode, and I have to switch to light mode in order to see the buttons and read some of the text.
Date published: 2023-04-16
Rated 5 out of 5 by from Perfect fit for me! I’m on the road a lot and TurboTax was easy, quick and convenient. I did my taxes just during some down time and they were done. I had a few issues and they got back to me faster than my accountant had before so I was pleased.
Date published: 2023-04-16
Rated 2 out of 5 by from difficult to use this year you can get your taxes completed using this however there are multiple occasions where the information you need to use is very ambiguous.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and efficient! The process is easy and their are helpful hints and tips all along the way. I feel safe filing with TurboTax, I would recommend!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax Very good wxperience with turbo tax. I would use it again
Date published: 2023-04-16
Rated 4 out of 5 by from Good Good hard to navigate at times. Other than that good
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Couldn't Be Easier! While no one wants to do taxes, at least TurboTax makes it easy and fast. This is my 6th return with them and this time I was able to do my taxes in just over 30 minutes. All my information is already available from previous years, they import whatever information they can, and anything that can't be auto-imported is easily added by a photo. You don't even need an app - they let you add the photos by QR code!
Date published: 2023-04-16
Rated 3 out of 5 by from The Louisiana State part of TurboTax is lacking! TurboTax's Louisiana State Tax software is not up to par and did not meet my expectations. In fact, it is horrible.
Date published: 2023-04-16
Rated 4 out of 5 by from Some glitches not seen in the past 20+ years I have been using TTax since the 90's. This is the first time having process issues. Some stages of input skipped to the next section but corrected itself when I hit the back button and hit continue again. This would not be recognized by someone new to this software. The schedule C principal business codes also seem to be inaccurate. IRS.gov business code 454110 (Electronic shopping and mail order houses) did not exist in the program forcing me to choose a less inaccurate, 45500, general merch code.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax makes filing easy. Thank you for all of the help!
Date published: 2023-04-16
Rated 4 out of 5 by from MacOS support Please continue to support TurboTax on macOS. I have 20 years of returns saved with Turbo Tax on my computer, and I don't want to use an on-line service. As part of your support for macOS, please provide better support for dark mode, which has been supported in macOS for a few years now. I cannot use Turbo Tax when my computer is in dark mode, and I have to switch to light mode in order to see the buttons and read some of the text.
Date published: 2023-04-16
Rated 5 out of 5 by from Perfect fit for me! I’m on the road a lot and TurboTax was easy, quick and convenient. I did my taxes just during some down time and they were done. I had a few issues and they got back to me faster than my accountant had before so I was pleased.
Date published: 2023-04-16
Rated 2 out of 5 by from difficult to use this year you can get your taxes completed using this however there are multiple occasions where the information you need to use is very ambiguous.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and efficient! The process is easy and their are helpful hints and tips all along the way. I feel safe filing with TurboTax, I would recommend!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax Very good wxperience with turbo tax. I would use it again
Date published: 2023-04-16
Rated 4 out of 5 by from Good Good hard to navigate at times. Other than that good
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2185