TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great Easy Great Easy. I loved it. So easy to use. I enjoy using turbo tax each year
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks Turbo Tax You are a life saver. You made my life easier and a little less complicated!
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Fast and easy, but thorough, used turbo-tax for years and am very satisfied
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is the way to Go! I've used TurboTax for over 8 Years now! This is the first time that I used the on-line version... I was forced to use it because my MAC OS is no longer supported by this year's version which was bummer.... unfortunately now I'm going to have to return the software. However the on-line version worked almost just as good as the desktop version so I wasn't disappointed.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great and super easy to use. I love the convenience of Turbo tax and that they have answers to most questions every step of the when I'm not quite certain of something.
Date published: 2023-04-16
Rated 3 out of 5 by from It's ok First time using the online version. It got the job done but I will be going back to the disc version next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Walks me through each step of the process Several life changes in 2022, but I a confident everything is squared away on my tax return.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax Problems You have a lot of situations that waste the user's time. Every year I have chosen step by step. Since I am not able to do the taxes in one sitting, I need to save, and shut down. I expect the software to start up where I left off. Many follow-on startups, the software took me back to an early stage. Yes, I was able to eventually get back, but some of the screens were not the same as before. On the income section summary, where it shows the previous tax year amounts and the current year entries in two columns, some of the amounts from the previous year were not there. Also, the imported stock data from Schwab, did not display at the top, even though it was in the forms. You need to provide a "print screen content" function. Doing screen captures and using the paint program to print it out is a big waste of time and does not work for many of your screens, since they require scrolling to see all the content. At the beginning, where you have to select the previous years file, you need to allow us to see the Windows file directory. Your file name display cuts off long names. Without seeing the Windows directory many of the file names are the same.
Date published: 2023-04-16
Rated 5 out of 5 by from easy So easy, never complicated, does all the work for you.
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks Same great product. Easy to use. Wish I could get one state filing for free. And the cost for the product and state filing continue to go up.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy Great Easy. I loved it. So easy to use. I enjoy using turbo tax each year
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks Turbo Tax You are a life saver. You made my life easier and a little less complicated!
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Fast and easy, but thorough, used turbo-tax for years and am very satisfied
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is the way to Go! I've used TurboTax for over 8 Years now! This is the first time that I used the on-line version... I was forced to use it because my MAC OS is no longer supported by this year's version which was bummer.... unfortunately now I'm going to have to return the software. However the on-line version worked almost just as good as the desktop version so I wasn't disappointed.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great and super easy to use. I love the convenience of Turbo tax and that they have answers to most questions every step of the when I'm not quite certain of something.
Date published: 2023-04-16
Rated 3 out of 5 by from It's ok First time using the online version. It got the job done but I will be going back to the disc version next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Walks me through each step of the process Several life changes in 2022, but I a confident everything is squared away on my tax return.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax Problems You have a lot of situations that waste the user's time. Every year I have chosen step by step. Since I am not able to do the taxes in one sitting, I need to save, and shut down. I expect the software to start up where I left off. Many follow-on startups, the software took me back to an early stage. Yes, I was able to eventually get back, but some of the screens were not the same as before. On the income section summary, where it shows the previous tax year amounts and the current year entries in two columns, some of the amounts from the previous year were not there. Also, the imported stock data from Schwab, did not display at the top, even though it was in the forms. You need to provide a "print screen content" function. Doing screen captures and using the paint program to print it out is a big waste of time and does not work for many of your screens, since they require scrolling to see all the content. At the beginning, where you have to select the previous years file, you need to allow us to see the Windows file directory. Your file name display cuts off long names. Without seeing the Windows directory many of the file names are the same.
Date published: 2023-04-16
Rated 5 out of 5 by from easy So easy, never complicated, does all the work for you.
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks Same great product. Easy to use. Wish I could get one state filing for free. And the cost for the product and state filing continue to go up.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2172