TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Online
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Rated 2 out of 5 by
Whason from
It works ok pricing is nebulous Lots of addons
It works ok. The new changes to make it easier to upload information sometimes make it harder. They make it easy with Lots of ways to upprcie yourself and spend more on filing your taxes. I’ve used them for 8 years but I might change it up next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Audney from
Amazing!
So quick and easy, made my first time doing this go by so nicely. I really liked it. So user friendly and helpful.
Date published: 2023-04-16
Rated 2 out of 5 by
Beleu from
Impossible to downgrade without starting over
We used to use the self-employed version but didn't need it this year and there was no way to downgrade without a loosing all the data.
Date published: 2023-04-16
Rated 4 out of 5 by
Reynard EJ2 from
Geat tax filing service!
It seems like the filing fees have gone up since last year. It would be wonderful if the filing fees were reduced to a lesser amount so customers could recieve more of their money from their tax returns...just a sugggestion...
Date published: 2023-04-16
Rated 5 out of 5 by
Fanta Uva from
Awesome
It was easy and fast. The character limit for this review is questionable.
Date published: 2023-04-16
Rated 5 out of 5 by
Another GENO from
Another easy return
I have been using Turbo Tax since around 1989. It has always provided an easy and faster way of filing my returns. I generally buy TTax Premium, and it is great value for money and the annual purchase & download is a great feature too.
Date published: 2023-04-16
Rated 5 out of 5 by
tax payer 19 from
does its job
Did its job, expensive but understandable. never free
Date published: 2023-04-16
Rated 4 out of 5 by
DD 21 from
Turbo Tax easy to use
The best part of this program is that it does walk you through everything in simiple language and not IRS style language. Disappointed that I have to pay, but that is the federal government not taking out enough in taxes again.
Date published: 2023-04-16
Rated 5 out of 5 by
Lee417 from
TurboTax was easy because they save my information
Went quickly and last year we weren't audited. This makes it easy to use again this year.
Date published: 2023-04-16
Rated 1 out of 5 by
BettyKup from
E-files not accepted on two returns
When I tried to e-file, returns were rejected. I entered last year's AGI (from the accepted 2021 returns) for verification purposes but received an error message saying that the number was incorrect. So I will need to file by mail. This happened when I attempted to e-file a relative's 2022 returns also. For both returns, I downloaded state returns, so these were a waste of money. Will definitely not use Turbo Tax next year.
All TurboTax® Offerings Reviews - Page 2170
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Whason from
It works ok pricing is nebulous Lots of addons
It works ok. The new changes to make it easier to upload information sometimes make it harder. They make it easy with Lots of ways to upprcie yourself and spend more on filing your taxes. I’ve used them for 8 years but I might change it up next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Audney from
Amazing!
So quick and easy, made my first time doing this go by so nicely. I really liked it. So user friendly and helpful.
Date published: 2023-04-16
Rated 2 out of 5 by
Beleu from
Impossible to downgrade without starting over
We used to use the self-employed version but didn't need it this year and there was no way to downgrade without a loosing all the data.
Date published: 2023-04-16
Rated 4 out of 5 by
Reynard EJ2 from
Geat tax filing service!
It seems like the filing fees have gone up since last year. It would be wonderful if the filing fees were reduced to a lesser amount so customers could recieve more of their money from their tax returns...just a sugggestion...
Date published: 2023-04-16
Rated 5 out of 5 by
Fanta Uva from
Awesome
It was easy and fast. The character limit for this review is questionable.
Date published: 2023-04-16
Rated 5 out of 5 by
Another GENO from
Another easy return
I have been using Turbo Tax since around 1989. It has always provided an easy and faster way of filing my returns. I generally buy TTax Premium, and it is great value for money and the annual purchase & download is a great feature too.
Date published: 2023-04-16
Rated 5 out of 5 by
tax payer 19 from
does its job
Did its job, expensive but understandable. never free
Date published: 2023-04-16
Rated 4 out of 5 by
DD 21 from
Turbo Tax easy to use
The best part of this program is that it does walk you through everything in simiple language and not IRS style language. Disappointed that I have to pay, but that is the federal government not taking out enough in taxes again.
Date published: 2023-04-16
Rated 5 out of 5 by
Lee417 from
TurboTax was easy because they save my information
Went quickly and last year we weren't audited. This makes it easy to use again this year.
Date published: 2023-04-16
Rated 1 out of 5 by
BettyKup from
E-files not accepted on two returns
When I tried to e-file, returns were rejected. I entered last year's AGI (from the accepted 2021 returns) for verification purposes but received an error message saying that the number was incorrect. So I will need to file by mail. This happened when I attempted to e-file a relative's 2022 returns also. For both returns, I downloaded state returns, so these were a waste of money. Will definitely not use Turbo Tax next year.
All TurboTax® Offerings Reviews - Page 2170
Date published: 2023-04-16