TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great Service Quick and easy to follow - walks you through the process step by step.
Date published: 2023-04-25
Rated 5 out of 5 by from Neat! I like that when my forms were rejected, I was immediately notified and guided on exactly how to fix the problem.
Date published: 2023-04-25
Rated 2 out of 5 by from Filing Previous Year Greg W. was great, very professional and helpful. I would give him 10 stars. However, your product is not what you boast it to be. I cannot efile the previous year and also no one can seem to locate it. Even though I've printed it and have all of the paperwork. The first time I called for assistance the rep told me something was wrong with the system and I should call back tomorrow. The second time I called I was placed on hold until it hung up. The third time I got Greg. Please work out the kinks in your system. As I have to mail my 2021 in instead of efiling, I would like a refund for the $80 I paid. The website doesn't even tell me what to mail in for Fed and or State.
Date published: 2023-04-25
Rated 5 out of 5 by from great loved it very helpful and quick I will diffidently be flip here again
Date published: 2023-04-25
Rated 5 out of 5 by from Thanks TurboTax I am filing taxes for the first time ever and TurboTax made it very simple and easy.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo Tax costs too much compared to the return The charges were too high. The charges should be a percentage of the return if under a certain income. My Federal return was $221. After paying the fees, which I wasn't aware of until I finished my return, I only received $54. I could've used a cheaper service. Otherwise the software is great!
Date published: 2023-04-25
Rated 2 out of 5 by from cofusing if you use intuit and turbotax!!! I am so confused by them both and I feel like I have overpaid or underpaid, I can't understand where one begins and the other ends. Also, I do not like how they sneak in Credit Karma. I should be able to choose one time I am not interested and this is all. Very disappointed in the software
Date published: 2023-04-25
Rated 5 out of 5 by from Easy Fast and easy love it way to go will continue to use turbo tx every year
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax is very helpful! TurboTax made this experience a little easier & the app was very helpful
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo tax is great It was great and easy to use I love being able to do it quick and easy
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Quick and easy to follow - walks you through the process step by step.
Date published: 2023-04-25
Rated 5 out of 5 by from Neat! I like that when my forms were rejected, I was immediately notified and guided on exactly how to fix the problem.
Date published: 2023-04-25
Rated 2 out of 5 by from Filing Previous Year Greg W. was great, very professional and helpful. I would give him 10 stars. However, your product is not what you boast it to be. I cannot efile the previous year and also no one can seem to locate it. Even though I've printed it and have all of the paperwork. The first time I called for assistance the rep told me something was wrong with the system and I should call back tomorrow. The second time I called I was placed on hold until it hung up. The third time I got Greg. Please work out the kinks in your system. As I have to mail my 2021 in instead of efiling, I would like a refund for the $80 I paid. The website doesn't even tell me what to mail in for Fed and or State.
Date published: 2023-04-25
Rated 5 out of 5 by from great loved it very helpful and quick I will diffidently be flip here again
Date published: 2023-04-25
Rated 5 out of 5 by from Thanks TurboTax I am filing taxes for the first time ever and TurboTax made it very simple and easy.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo Tax costs too much compared to the return The charges were too high. The charges should be a percentage of the return if under a certain income. My Federal return was $221. After paying the fees, which I wasn't aware of until I finished my return, I only received $54. I could've used a cheaper service. Otherwise the software is great!
Date published: 2023-04-25
Rated 2 out of 5 by from cofusing if you use intuit and turbotax!!! I am so confused by them both and I feel like I have overpaid or underpaid, I can't understand where one begins and the other ends. Also, I do not like how they sneak in Credit Karma. I should be able to choose one time I am not interested and this is all. Very disappointed in the software
Date published: 2023-04-25
Rated 5 out of 5 by from Easy Fast and easy love it way to go will continue to use turbo tx every year
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax is very helpful! TurboTax made this experience a little easier & the app was very helpful
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo tax is great It was great and easy to use I love being able to do it quick and easy
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 215