TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Turbo Tax Problems You have a lot of situations that waste the user's time. Every year I have chosen step by step. Since I am not able to do the taxes in one sitting, I need to save, and shut down. I expect the software to start up where I left off. Many follow-on startups, the software took me back to an early stage. Yes, I was able to eventually get back, but some of the screens were not the same as before. On the income section summary, where it shows the previous tax year amounts and the current year entries in two columns, some of the amounts from the previous year were not there. Also, the imported stock data from Schwab, did not display at the top, even though it was in the forms. You need to provide a "print screen content" function. Doing screen captures and using the paint program to print it out is a big waste of time and does not work for many of your screens, since they require scrolling to see all the content. At the beginning, where you have to select the previous years file, you need to allow us to see the Windows file directory. Your file name display cuts off long names. Without seeing the Windows directory many of the file names are the same.
Date published: 2023-04-16
Rated 5 out of 5 by from easy So easy, never complicated, does all the work for you.
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks Same great product. Easy to use. Wish I could get one state filing for free. And the cost for the product and state filing continue to go up.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy to use The prompts are great. The breakdown of each section is so easy to follow. Love it.
Date published: 2023-04-16
Rated 5 out of 5 by from Great tool to use and Live help is knowledgeable The live help agent was nice and accommodating and help me resolve the issue I encounter
Date published: 2023-04-16
Rated 5 out of 5 by from Great experience using Turbo Tax Easy to use, easy to follow instructions, easy to navigate back to a previous topic.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax was easy and helpful Filing my taxes was quick and efficient, even fun!
Date published: 2023-04-16
Rated 5 out of 5 by from Makes complicated tax filing simple and easy Seamless and efficient. Always appreciate the helpful educational insights along the way.
Date published: 2023-04-16
Rated 1 out of 5 by from To difficult and not worth the expensE I thought I was done and then I find out that I had a couple of mistakes that I could not seem to fix. I finally had to get your expert and I was nothing. I feel you exhorted me. I will go to H&R Block next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Ive been a customer for 6 years, I'll be back agai Easy for a single guy. This review has been more difficult than anything!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Problems You have a lot of situations that waste the user's time. Every year I have chosen step by step. Since I am not able to do the taxes in one sitting, I need to save, and shut down. I expect the software to start up where I left off. Many follow-on startups, the software took me back to an early stage. Yes, I was able to eventually get back, but some of the screens were not the same as before. On the income section summary, where it shows the previous tax year amounts and the current year entries in two columns, some of the amounts from the previous year were not there. Also, the imported stock data from Schwab, did not display at the top, even though it was in the forms. You need to provide a "print screen content" function. Doing screen captures and using the paint program to print it out is a big waste of time and does not work for many of your screens, since they require scrolling to see all the content. At the beginning, where you have to select the previous years file, you need to allow us to see the Windows file directory. Your file name display cuts off long names. Without seeing the Windows directory many of the file names are the same.
Date published: 2023-04-16
Rated 5 out of 5 by from easy So easy, never complicated, does all the work for you.
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks Same great product. Easy to use. Wish I could get one state filing for free. And the cost for the product and state filing continue to go up.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy to use The prompts are great. The breakdown of each section is so easy to follow. Love it.
Date published: 2023-04-16
Rated 5 out of 5 by from Great tool to use and Live help is knowledgeable The live help agent was nice and accommodating and help me resolve the issue I encounter
Date published: 2023-04-16
Rated 5 out of 5 by from Great experience using Turbo Tax Easy to use, easy to follow instructions, easy to navigate back to a previous topic.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax was easy and helpful Filing my taxes was quick and efficient, even fun!
Date published: 2023-04-16
Rated 5 out of 5 by from Makes complicated tax filing simple and easy Seamless and efficient. Always appreciate the helpful educational insights along the way.
Date published: 2023-04-16
Rated 1 out of 5 by from To difficult and not worth the expensE I thought I was done and then I find out that I had a couple of mistakes that I could not seem to fix. I finally had to get your expert and I was nothing. I feel you exhorted me. I will go to H&R Block next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Ive been a customer for 6 years, I'll be back agai Easy for a single guy. This review has been more difficult than anything!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2138