TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Great experience Great experience! TurboTax walked me through each step of the progress giving me transparency to what I owe.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax helps... until it doesn't! For the most part Turbo Tax is great at making things simple and clear. This year we had the same issue come up at the very end when filing. We enter our AGI and it's not accepted by the IRS or State. Last year we had a mad dash trying to get Turbo Tax to accept the AGI and we tried all the options the agents suggested to get around it. It didn't work. This year - same thing. The only suggestion Turbo Tax give is to print and mail the taxes. That IS NOT what this supposedly easy (and costly) service is supposed to provide! I think next year we'll try another service.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a Great Package I have used TurboTax for the past 10 years or so and I have tried others and were not happy. TurboTax is easy to use and walks you through the process quite well.
Date published: 2023-04-16
Rated 5 out of 5 by from We have challenging taxes! I love all the times you can click for more information and how the software questions when something does not look right.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax was quick and easy. Didn't feel like going out on this gloomy day so I decided to go ahead and get my taxes done and now they are, thanks TurboTax made it quick and easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Another Excellent Year This years TurboTax software program was excellent. Have been using your product for the last several years and it continues to be outstanding. This years updates made the process even go smoother. Thank you and keep up the outstanding service.
Date published: 2023-04-16
Rated 3 out of 5 by from More difficult I file taxes for my parents. Both are recently deceased. No easy way to find the 1099 LTC form entry location. Not able to identify myself as filing for my deceased parents.
Date published: 2023-04-16
Rated 2 out of 5 by from Not great I was unable to file my state tax return because this product couldn't accept a card payment. federal was fine but wasted a lot of time on this.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a good second choice I would prefer to have someone else do my taxes for me, but using TurboTax as a typical resident with no crazy exemptions or sketchy stuff, it's easy and there are little notes as you click through telling you what's in your typical filing process. It brings ease and comfort feeling like you have a better idea of what you're doing.
Date published: 2023-04-16
Rated 5 out of 5 by from Love it The app is not very good. Very minimal usage. Representatives are great. Will use TurboTax next year
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great experience Great experience! TurboTax walked me through each step of the progress giving me transparency to what I owe.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax helps... until it doesn't! For the most part Turbo Tax is great at making things simple and clear. This year we had the same issue come up at the very end when filing. We enter our AGI and it's not accepted by the IRS or State. Last year we had a mad dash trying to get Turbo Tax to accept the AGI and we tried all the options the agents suggested to get around it. It didn't work. This year - same thing. The only suggestion Turbo Tax give is to print and mail the taxes. That IS NOT what this supposedly easy (and costly) service is supposed to provide! I think next year we'll try another service.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a Great Package I have used TurboTax for the past 10 years or so and I have tried others and were not happy. TurboTax is easy to use and walks you through the process quite well.
Date published: 2023-04-16
Rated 5 out of 5 by from We have challenging taxes! I love all the times you can click for more information and how the software questions when something does not look right.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax was quick and easy. Didn't feel like going out on this gloomy day so I decided to go ahead and get my taxes done and now they are, thanks TurboTax made it quick and easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Another Excellent Year This years TurboTax software program was excellent. Have been using your product for the last several years and it continues to be outstanding. This years updates made the process even go smoother. Thank you and keep up the outstanding service.
Date published: 2023-04-16
Rated 3 out of 5 by from More difficult I file taxes for my parents. Both are recently deceased. No easy way to find the 1099 LTC form entry location. Not able to identify myself as filing for my deceased parents.
Date published: 2023-04-16
Rated 2 out of 5 by from Not great I was unable to file my state tax return because this product couldn't accept a card payment. federal was fine but wasted a lot of time on this.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a good second choice I would prefer to have someone else do my taxes for me, but using TurboTax as a typical resident with no crazy exemptions or sketchy stuff, it's easy and there are little notes as you click through telling you what's in your typical filing process. It brings ease and comfort feeling like you have a better idea of what you're doing.
Date published: 2023-04-16
Rated 5 out of 5 by from Love it The app is not very good. Very minimal usage. Representatives are great. Will use TurboTax next year
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2136