TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax Rep Jason was Awesome! I was worried about my taxes but my rep Jason helped me through some difficult questions. He was patient and professional. He made it seem easy. Best online support I ever received. He deserves a big rise and you need to keep him on your team!
Date published: 2023-04-27
Rated 3 out of 5 by from cool but took extra you guys charged me extra from my tax return when i chose to use that to pay and never said that you would.
Date published: 2023-04-27
Rated 5 out of 5 by from LOVE IT AMAZING!!!! IT WAS SO HELPFUL AND EASY TO USE OMG YES
Date published: 2023-04-27
Rated 1 out of 5 by from No E-file, same cost??? This is the second year in a row I have attempted to use turbotax, and cannot e-file. I submitted my taxes 5 different times using guidance from the tax experts at Turbo tax, and still got rejected.I am done with TURBOTAX for good, H&R next year for sure.
Date published: 2023-04-27
Rated 5 out of 5 by from Great Love turbo tax for completing my taxes but they did seem to charge me more this year which I plan on calling customer service on.
Date published: 2023-04-27
Rated 5 out of 5 by from Excellent BUT Please Offer High Contrast Fonts TurboTax is great product but please offer a higher contrast font. White on Blue is was very difficult for me to see. Straining to see was not a good thing.
Date published: 2023-04-27
Rated 5 out of 5 by from Makes filing easy(er) Easy to use, but the few glitches can be annoying. Would be helpful if they could tailor your return by the info you're entering.
Date published: 2023-04-27
Rated 5 out of 5 by from Wow Turbo Tax made it super easy to file my returns... for the very first time!
Date published: 2023-04-26
Rated 5 out of 5 by from Very helpful Helped me with my 1099 nec and went above and beyond when i only chose the premium
Date published: 2023-04-26
Rated 1 out of 5 by from Terrible Not helpful at all, my returns got rejected so many times even after I had someone from TurboTax call me and guide me through.
Date published: 2023-04-26
All TurboTax® Offerings Reviews - Page 214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Rep Jason was Awesome! I was worried about my taxes but my rep Jason helped me through some difficult questions. He was patient and professional. He made it seem easy. Best online support I ever received. He deserves a big rise and you need to keep him on your team!
Date published: 2023-04-27
Rated 3 out of 5 by from cool but took extra you guys charged me extra from my tax return when i chose to use that to pay and never said that you would.
Date published: 2023-04-27
Rated 5 out of 5 by from LOVE IT AMAZING!!!! IT WAS SO HELPFUL AND EASY TO USE OMG YES
Date published: 2023-04-27
Rated 1 out of 5 by from No E-file, same cost??? This is the second year in a row I have attempted to use turbotax, and cannot e-file. I submitted my taxes 5 different times using guidance from the tax experts at Turbo tax, and still got rejected.I am done with TURBOTAX for good, H&R next year for sure.
Date published: 2023-04-27
Rated 5 out of 5 by from Great Love turbo tax for completing my taxes but they did seem to charge me more this year which I plan on calling customer service on.
Date published: 2023-04-27
Rated 5 out of 5 by from Excellent BUT Please Offer High Contrast Fonts TurboTax is great product but please offer a higher contrast font. White on Blue is was very difficult for me to see. Straining to see was not a good thing.
Date published: 2023-04-27
Rated 5 out of 5 by from Makes filing easy(er) Easy to use, but the few glitches can be annoying. Would be helpful if they could tailor your return by the info you're entering.
Date published: 2023-04-27
Rated 5 out of 5 by from Wow Turbo Tax made it super easy to file my returns... for the very first time!
Date published: 2023-04-26
Rated 5 out of 5 by from Very helpful Helped me with my 1099 nec and went above and beyond when i only chose the premium
Date published: 2023-04-26
Rated 1 out of 5 by from Terrible Not helpful at all, my returns got rejected so many times even after I had someone from TurboTax call me and guide me through.
Date published: 2023-04-26
All TurboTax® Offerings Reviews - Page 214