TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Misleading filing status During program's review phase just prior to filing, the program specifically stated that user would be able to select which returns to file. My nonresident-state-income return is due one month after the federal return, and I am waiting to hear back from a contact at the state department of revenue about the state one. I should NOT have to file the state return when the federal is due. But when we got the next screens, there was NO option to send only the federal return at this time. This is infuriating, to be told it was an option and it not be, and further to be forced to file them together when they are not due together. IN FACT, I specifically used your program's option to file for an extension on my state return, and yet still was forced to file it today, because my federal return is due at this time. This is unacceptable, and very disappointing.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use but not crazy about the fees I’ve used Turbo Tax for many years, it’s easy to use and I highly recommend it. Not thrilled with the fees that are charged. I’m fine with paying for the service, but the trend of paying additional fees for using a credit card is getting ridiculous.
Date published: 2023-04-16
Rated 2 out of 5 by from Used to be great The app is much more difficult to use and you get stuck in loops that try to force you to upgrade. I will find a new solution for next year after 15 years of loyal use.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use This is the most convenient way to file taxes—great support, quick and easy.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use So easy to use and simple a cave man could use it!
Date published: 2023-04-16
Rated 1 out of 5 by from Never use again Claimed to be free and the more and more I got into it the price for my tax return kept going up weather I refused services or not
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use Simple instructions easy format easy to fallow that’s it
Date published: 2023-04-16
Rated 4 out of 5 by from Use of Turbo Tax Premier 2022 I has a moderate good experience with turbo tax, I has been using turbo tax for years now and did not find the way to use last years 2021 data to help me complete the template. The longest time spent was correctly entering my rental property data from all my collected tax information forms. I did find the smart fix helpful to find the errors, had some difficult correcting the errors
Date published: 2023-04-16
Rated 5 out of 5 by from great product and easy to use I have been using Turbo Tax for years ... it is the one I love
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Way This is my 6th year using Turbo Tax and the experience was quite amazing! If you are single, it is the best way to go!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2120
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Misleading filing status During program's review phase just prior to filing, the program specifically stated that user would be able to select which returns to file. My nonresident-state-income return is due one month after the federal return, and I am waiting to hear back from a contact at the state department of revenue about the state one. I should NOT have to file the state return when the federal is due. But when we got the next screens, there was NO option to send only the federal return at this time. This is infuriating, to be told it was an option and it not be, and further to be forced to file them together when they are not due together. IN FACT, I specifically used your program's option to file for an extension on my state return, and yet still was forced to file it today, because my federal return is due at this time. This is unacceptable, and very disappointing.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use but not crazy about the fees I’ve used Turbo Tax for many years, it’s easy to use and I highly recommend it. Not thrilled with the fees that are charged. I’m fine with paying for the service, but the trend of paying additional fees for using a credit card is getting ridiculous.
Date published: 2023-04-16
Rated 2 out of 5 by from Used to be great The app is much more difficult to use and you get stuck in loops that try to force you to upgrade. I will find a new solution for next year after 15 years of loyal use.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use This is the most convenient way to file taxes—great support, quick and easy.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use So easy to use and simple a cave man could use it!
Date published: 2023-04-16
Rated 1 out of 5 by from Never use again Claimed to be free and the more and more I got into it the price for my tax return kept going up weather I refused services or not
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to use Simple instructions easy format easy to fallow that’s it
Date published: 2023-04-16
Rated 4 out of 5 by from Use of Turbo Tax Premier 2022 I has a moderate good experience with turbo tax, I has been using turbo tax for years now and did not find the way to use last years 2021 data to help me complete the template. The longest time spent was correctly entering my rental property data from all my collected tax information forms. I did find the smart fix helpful to find the errors, had some difficult correcting the errors
Date published: 2023-04-16
Rated 5 out of 5 by from great product and easy to use I have been using Turbo Tax for years ... it is the one I love
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Way This is my 6th year using Turbo Tax and the experience was quite amazing! If you are single, it is the best way to go!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2120