TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TURBO TAX EASY TO USE PROMPTS TO ADD THINGS YOU WOULD MISS YOURSELF
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax I did not sign up for Max and was charged an additional $59 on check out for something I did not want or could afford.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a nice tool Asking to upgrade throughout the process is annoying.
Date published: 2023-04-16
Rated 4 out of 5 by from Great for Federal, confusing for state I have used Turbotax for the past decade to easily send in my Federal Tax Returns. Recently we moved to a state which has an income tax after having lived in one without. The federal part was fine as usual, but the state income portion was confusing, didn't explain what forms and certain terms were and had some mis-information automatically input in certain boxes. Ended up owing, which was somewhat expected, but may need to go back to an accountant for next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax makes filing easy It is a great way to file taxes when you only have a standard deduction.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was great. Do sorth it to have the help There were a couple of areas in the income section that needed interpretation and correction and your people were excellent in resolving and my so pleased to have my taxes completed. This is at least the 8th year in a row I have utilized Turbo Tax and have always been very pleased with their work.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent service assisted with filing. Everything was done quickly and efficiently
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Makes it Easy Until the Government makes it easy, and just sends us a note with our tax bill or refund, TurboTax will be the easiest way to go. It's very thorough, yet efficient. Given the subject matter, it's pretty intuitive. My only beef is the price escalation. My personal plus business fee for turbotax used to be 2/3rd's of what my simple joint filing cost is now.
Date published: 2023-04-16
Rated 4 out of 5 by from paying didnt like at the end i was told I had to pay or i couldn't do my taxes with turbo tax, like i have for last 4 years
Date published: 2023-04-16
Rated 2 out of 5 by from Too Much Repetition I was going to itemize, but finally gave up, as it seemed like the software just kept taking me round in circles, asking for the same info. to be filled in time and time again.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2098
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX EASY TO USE PROMPTS TO ADD THINGS YOU WOULD MISS YOURSELF
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax I did not sign up for Max and was charged an additional $59 on check out for something I did not want or could afford.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a nice tool Asking to upgrade throughout the process is annoying.
Date published: 2023-04-16
Rated 4 out of 5 by from Great for Federal, confusing for state I have used Turbotax for the past decade to easily send in my Federal Tax Returns. Recently we moved to a state which has an income tax after having lived in one without. The federal part was fine as usual, but the state income portion was confusing, didn't explain what forms and certain terms were and had some mis-information automatically input in certain boxes. Ended up owing, which was somewhat expected, but may need to go back to an accountant for next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax makes filing easy It is a great way to file taxes when you only have a standard deduction.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was great. Do sorth it to have the help There were a couple of areas in the income section that needed interpretation and correction and your people were excellent in resolving and my so pleased to have my taxes completed. This is at least the 8th year in a row I have utilized Turbo Tax and have always been very pleased with their work.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent service assisted with filing. Everything was done quickly and efficiently
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Makes it Easy Until the Government makes it easy, and just sends us a note with our tax bill or refund, TurboTax will be the easiest way to go. It's very thorough, yet efficient. Given the subject matter, it's pretty intuitive. My only beef is the price escalation. My personal plus business fee for turbotax used to be 2/3rd's of what my simple joint filing cost is now.
Date published: 2023-04-16
Rated 4 out of 5 by from paying didnt like at the end i was told I had to pay or i couldn't do my taxes with turbo tax, like i have for last 4 years
Date published: 2023-04-16
Rated 2 out of 5 by from Too Much Repetition I was going to itemize, but finally gave up, as it seemed like the software just kept taking me round in circles, asking for the same info. to be filled in time and time again.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2098