TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
EddieA in old Metairie from
TurboTax continues to get the job done!
I've been using TurboTax since it started. And, YES, I've used every available feature especially the online help and sometimes a Live Agent.
Date published: 2023-04-16
Rated 5 out of 5 by
Zcouch from
Turbo Tax Full Service
Five Stars, and two thumbs up! My tax Expert Zeldayah made doing taxes an enjoyable experience. Her knowledge, expertise, and personality went above and beyond to help me, and made the tax experience actually enjoyable.
Date published: 2023-04-16
Rated 5 out of 5 by
James Dean III from
FAST, EASY, FREE. what more could you want?
NEVER filed any taxes before this year. The website and steps included in the process make the experience very easy to follow, for this is my first time filing myself so I was a bit nervous at first, but this company gave me nothing to worry about. Hassle free. I'd recommend it to anyone ESPECIALLY anyone who is paying to get their taxes filed, that's pointless when you have this tool at your side!!!
Date published: 2023-04-16
Rated 5 out of 5 by
Abogt from
Turbo tax is pretty handy.!
Turbo tax is very helpful when and if you need it. But mostly very self served. Well description of what u need to do. It don't get no better than this!
Date published: 2023-04-16
Rated 5 out of 5 by
ejolro from
Turbo Tax is Easy and Accurate
We've used TurboTax for over 7 years now and we've never had an issue. We opt to pay for the audit insurance and identity protection every year. It's nice to know that when the IRS decides to audit us we have TurboTax backing us up instead of having to deal with it alone.
Date published: 2023-04-16
Rated 5 out of 5 by
Hammie64 from
Love Turbo Tax
Excellent experience. User friendly and easy to work with. Remembers info from Previous year.
Date published: 2023-04-16
Rated 2 out of 5 by
chrisrc866 from
Expensive
Works fine and is easy, but simple returns are too expensive for people with lower income.
Date published: 2023-04-16
Rated 3 out of 5 by
sak247 from
Installation (Update) headache
For TurboTax Deluxe CD, during Federal Check, it forces an "check for updates". Step failed with Error - Microsoft Installer 1653. Link to the solution did not work. Found a Intuit Support link that suggested manually downloading and updating the product. I downloaded and update ran successfully. However launching TT again kept going back to "Check For Updates". There was no option to "skip", only a "Continue with update" or "Close" which closed the application. I restarted the computer, checked that SYSTEM account had Full Control to installation folder, gave Full Control to EVERYONE.... After a few hours of frustration, I uninstalled and reinstalled TT. Instead of using the CD this time, I was hoping I could download the product online but that was f'ed up too as there was no 2022 download even though I had registered my CD. As a long time TT user, I was very disappointed with the poor quality this year.
Date published: 2023-04-16
Rated 2 out of 5 by
stg11 from
turbo tax lacking support
It was difficult to go directly back to an area already covered to make correction. i shouldn't have to scroll to get to the continue button. my e file was rejected for the second year in a row followed the steps to correct several times but still didn't work. even though e file was rejected my card was charged my tax payment. No real support available.
Date published: 2023-04-16
Rated 5 out of 5 by
joshdrima from
Thanks Turbo Tax!
Did great job and made it easy! Thank you Turbo Tax!
All TurboTax® Offerings Reviews - Page 2065
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
EddieA in old Metairie from
TurboTax continues to get the job done!
I've been using TurboTax since it started. And, YES, I've used every available feature especially the online help and sometimes a Live Agent.
Date published: 2023-04-16
Rated 5 out of 5 by
Zcouch from
Turbo Tax Full Service
Five Stars, and two thumbs up! My tax Expert Zeldayah made doing taxes an enjoyable experience. Her knowledge, expertise, and personality went above and beyond to help me, and made the tax experience actually enjoyable.
Date published: 2023-04-16
Rated 5 out of 5 by
James Dean III from
FAST, EASY, FREE. what more could you want?
NEVER filed any taxes before this year. The website and steps included in the process make the experience very easy to follow, for this is my first time filing myself so I was a bit nervous at first, but this company gave me nothing to worry about. Hassle free. I'd recommend it to anyone ESPECIALLY anyone who is paying to get their taxes filed, that's pointless when you have this tool at your side!!!
Date published: 2023-04-16
Rated 5 out of 5 by
Abogt from
Turbo tax is pretty handy.!
Turbo tax is very helpful when and if you need it. But mostly very self served. Well description of what u need to do. It don't get no better than this!
Date published: 2023-04-16
Rated 5 out of 5 by
ejolro from
Turbo Tax is Easy and Accurate
We've used TurboTax for over 7 years now and we've never had an issue. We opt to pay for the audit insurance and identity protection every year. It's nice to know that when the IRS decides to audit us we have TurboTax backing us up instead of having to deal with it alone.
Date published: 2023-04-16
Rated 5 out of 5 by
Hammie64 from
Love Turbo Tax
Excellent experience. User friendly and easy to work with. Remembers info from Previous year.
Date published: 2023-04-16
Rated 2 out of 5 by
chrisrc866 from
Expensive
Works fine and is easy, but simple returns are too expensive for people with lower income.
Date published: 2023-04-16
Rated 3 out of 5 by
sak247 from
Installation (Update) headache
For TurboTax Deluxe CD, during Federal Check, it forces an "check for updates". Step failed with Error - Microsoft Installer 1653. Link to the solution did not work. Found a Intuit Support link that suggested manually downloading and updating the product. I downloaded and update ran successfully. However launching TT again kept going back to "Check For Updates". There was no option to "skip", only a "Continue with update" or "Close" which closed the application. I restarted the computer, checked that SYSTEM account had Full Control to installation folder, gave Full Control to EVERYONE.... After a few hours of frustration, I uninstalled and reinstalled TT. Instead of using the CD this time, I was hoping I could download the product online but that was f'ed up too as there was no 2022 download even though I had registered my CD. As a long time TT user, I was very disappointed with the poor quality this year.
Date published: 2023-04-16
Rated 2 out of 5 by
stg11 from
turbo tax lacking support
It was difficult to go directly back to an area already covered to make correction. i shouldn't have to scroll to get to the continue button. my e file was rejected for the second year in a row followed the steps to correct several times but still didn't work. even though e file was rejected my card was charged my tax payment. No real support available.
Date published: 2023-04-16
Rated 5 out of 5 by
joshdrima from
Thanks Turbo Tax!
Did great job and made it easy! Thank you Turbo Tax!
All TurboTax® Offerings Reviews - Page 2065
Date published: 2023-04-16