TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from WORKS GREAT! Was easy to follow and to the point. I would rather not do these reviews. I tried to make this short but it requires a longer response.
Date published: 2023-04-16
Rated 5 out of 5 by from I love turbox tax I loved Turbox Tax since it's easy but it sucks that I couldn't deduct my moving expenses since I'm not military this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Takes the Dread Out of Filing I like the step-by-step prompts, the easy-to-understand explanations, the double and triple checks, and the audit and identity protection options.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax did not generate the forms I needed I am a 1099NEC self-employed worker. Turbo Tax never generated the needed Schedule C to complete my taxes. I had to call customer service twice, once b/c I was disconnected, and spent over an hour on the phone with agents who didn't know how to access it either, or why it wasn't automatically popping up. I had to delete what I'd already entered and start over. I have used Turbo Tax for the past two years so the forms I needed should've popped up based on prior years. VERY disappointed on the time it took me to complete 2022 taxes. AND I just read terms for submitting this review - I have to agree to unsolicited marketing texts and emails to submit this. I'm agreeing in hopes that someone will see this review and be warned. thanks
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax, to be relied upon, no longer TurboTax did not import a brokerage 1099. I ended up entering transactions manually. Even though I have used TurboTax for years and this was only the first time that I had this issue, I am not sure if I'm going to continue using TurboTax. A TurboTax support person could not resolve the issue. TurboTax employees responded to my Community question before and after the telephone call with Support. Responses were out of context and/ or incomplete. Shocking.
Date published: 2023-04-16
Rated 5 out of 5 by from SO Easy to Use! I will never use another product. Turbo Tax has been my go to product for over 20 years.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax 2022 I have used Turbo Tax for years and it is great for getting me the best reductions in tax and tips on how to save in taxes the next year. I did like how this year it gave me options to notify the internal revenue I wanted a tax payment plan this year since not enough taxes were taken out by my employer which Turbo Tax recommended I adjust my W4 for next year.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax is not awesome this year It was a pain in the butt this year. This review process is also ridiculous.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome. Awesome and easy to use and file for federal and state taxes.
Date published: 2023-04-16
Rated 2 out of 5 by from INSANE AND RIDICULOUS PRICE was very helpful for the forms but this all use to be FREE!! AND FOR SOMEONE WHO IS 100% DISABLED VETERAN, HAS ZERO TAXABLE INCOME, GETS ABSOLUTELY NO INCOME TAX RETURN, TO HAVE TO PAY ALMOST $200 IS ABSOLUTELY INSANE AND CRUEL!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2060
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from WORKS GREAT! Was easy to follow and to the point. I would rather not do these reviews. I tried to make this short but it requires a longer response.
Date published: 2023-04-16
Rated 5 out of 5 by from I love turbox tax I loved Turbox Tax since it's easy but it sucks that I couldn't deduct my moving expenses since I'm not military this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Takes the Dread Out of Filing I like the step-by-step prompts, the easy-to-understand explanations, the double and triple checks, and the audit and identity protection options.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax did not generate the forms I needed I am a 1099NEC self-employed worker. Turbo Tax never generated the needed Schedule C to complete my taxes. I had to call customer service twice, once b/c I was disconnected, and spent over an hour on the phone with agents who didn't know how to access it either, or why it wasn't automatically popping up. I had to delete what I'd already entered and start over. I have used Turbo Tax for the past two years so the forms I needed should've popped up based on prior years. VERY disappointed on the time it took me to complete 2022 taxes. AND I just read terms for submitting this review - I have to agree to unsolicited marketing texts and emails to submit this. I'm agreeing in hopes that someone will see this review and be warned. thanks
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax, to be relied upon, no longer TurboTax did not import a brokerage 1099. I ended up entering transactions manually. Even though I have used TurboTax for years and this was only the first time that I had this issue, I am not sure if I'm going to continue using TurboTax. A TurboTax support person could not resolve the issue. TurboTax employees responded to my Community question before and after the telephone call with Support. Responses were out of context and/ or incomplete. Shocking.
Date published: 2023-04-16
Rated 5 out of 5 by from SO Easy to Use! I will never use another product. Turbo Tax has been my go to product for over 20 years.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax 2022 I have used Turbo Tax for years and it is great for getting me the best reductions in tax and tips on how to save in taxes the next year. I did like how this year it gave me options to notify the internal revenue I wanted a tax payment plan this year since not enough taxes were taken out by my employer which Turbo Tax recommended I adjust my W4 for next year.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax is not awesome this year It was a pain in the butt this year. This review process is also ridiculous.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome. Awesome and easy to use and file for federal and state taxes.
Date published: 2023-04-16
Rated 2 out of 5 by from INSANE AND RIDICULOUS PRICE was very helpful for the forms but this all use to be FREE!! AND FOR SOMEONE WHO IS 100% DISABLED VETERAN, HAS ZERO TAXABLE INCOME, GETS ABSOLUTELY NO INCOME TAX RETURN, TO HAVE TO PAY ALMOST $200 IS ABSOLUTELY INSANE AND CRUEL!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2060