TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from So easy Doing my taxes myself with the step-by-step guidance of the software was super easy. Taxes definitely aren't fun, but they don't have to be hard.
Date published: 2023-04-16
Rated 5 out of 5 by from On Line Help Several of the tax assistants that called me bank and or shared my screen were extremely helpful, professional, and thorough and some were apathetic and unwilling to help or go the extra mile (very disappointing). The tax specialists that stood out as outstanding were: Tax Specialist Tonia, Loretta, and Tax Expert Anne. I could not be more satisfied with their performances. They should be commended for their work and dedication. The other poor performing individuals should take nots from Tonia, Loretta, and Anne as it would dramatically improve overall customer satisfaction. Thank you.
Date published: 2023-04-16
Rated 2 out of 5 by from Have Used TT for years. MAy Never again The Best part of Turbotax is that it keeps information from last year so you do not have to re-enter it. Some of those features are less convenient now. I had to re-enter data from my driver's licenses this year in order to do state taxes. That is just stupid on their part. The fees have gone up. When I first bought TT, I got a CD of the program from $25. Now, $178 for the simple program, plus additional fees for e-filing and credit card fees to download, it is now pretty close to a rip-off.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax makes this annual misery so much simpler! I have had some situations that I found rather tricky to handle. I am a CPA but my practice never included taxation. I know enough, I guess, to be dangerous! TurboTax has appropriately handled my situations and makes filing, paying/obtaining refunds, and recordkeeping so much easier.
Date published: 2023-04-16
Rated 5 out of 5 by from great great program. I have used it every year for our family
Date published: 2023-04-16
Rated 5 out of 5 by from Great product easy to use and a great time saver Quick and easy to use. I always dread doing taxes and this product makes it so easy
Date published: 2023-04-16
Rated 5 out of 5 by from The best tax software out there. Turbotax is a bit expensive - but WAY cheaper than hiring an accountant, and always quick! The questions are written in a clear and readable way, and I always always get the best refund possible (trust me - I've compared in years past).
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Hi. nznznznznznznznznznznznznznznznznznznznznznznznz
Date published: 2023-04-16
Rated 4 out of 5 by from Good but not without fault Good but not without fault - have to keep signing in multiple times - had to figure out how to delete a form which it kept asking me to fill out which was not applicable.
Date published: 2023-04-16
Rated 1 out of 5 by from Painful, time sucking abyss I have used Turbo Tax since around 2002, and this was the most painful and time consuming exercise ever. I bought the Premier desktop software for the Mac, and it simply could not import tax data from my broker. Worked with 5 different Tax Agents over multiple hours and nobody had a solution. Finally determined that the desktop software simply did not work, so had to start all over on on-line version. Was offered service code to cover my cost but it did not work...out of pocket $470. I can't go through this again...need to find a better solution.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy Doing my taxes myself with the step-by-step guidance of the software was super easy. Taxes definitely aren't fun, but they don't have to be hard.
Date published: 2023-04-16
Rated 5 out of 5 by from On Line Help Several of the tax assistants that called me bank and or shared my screen were extremely helpful, professional, and thorough and some were apathetic and unwilling to help or go the extra mile (very disappointing). The tax specialists that stood out as outstanding were: Tax Specialist Tonia, Loretta, and Tax Expert Anne. I could not be more satisfied with their performances. They should be commended for their work and dedication. The other poor performing individuals should take nots from Tonia, Loretta, and Anne as it would dramatically improve overall customer satisfaction. Thank you.
Date published: 2023-04-16
Rated 2 out of 5 by from Have Used TT for years. MAy Never again The Best part of Turbotax is that it keeps information from last year so you do not have to re-enter it. Some of those features are less convenient now. I had to re-enter data from my driver's licenses this year in order to do state taxes. That is just stupid on their part. The fees have gone up. When I first bought TT, I got a CD of the program from $25. Now, $178 for the simple program, plus additional fees for e-filing and credit card fees to download, it is now pretty close to a rip-off.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax makes this annual misery so much simpler! I have had some situations that I found rather tricky to handle. I am a CPA but my practice never included taxation. I know enough, I guess, to be dangerous! TurboTax has appropriately handled my situations and makes filing, paying/obtaining refunds, and recordkeeping so much easier.
Date published: 2023-04-16
Rated 5 out of 5 by from great great program. I have used it every year for our family
Date published: 2023-04-16
Rated 5 out of 5 by from Great product easy to use and a great time saver Quick and easy to use. I always dread doing taxes and this product makes it so easy
Date published: 2023-04-16
Rated 5 out of 5 by from The best tax software out there. Turbotax is a bit expensive - but WAY cheaper than hiring an accountant, and always quick! The questions are written in a clear and readable way, and I always always get the best refund possible (trust me - I've compared in years past).
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Hi. nznznznznznznznznznznznznznznznznznznznznznznznz
Date published: 2023-04-16
Rated 4 out of 5 by from Good but not without fault Good but not without fault - have to keep signing in multiple times - had to figure out how to delete a form which it kept asking me to fill out which was not applicable.
Date published: 2023-04-16
Rated 1 out of 5 by from Painful, time sucking abyss I have used Turbo Tax since around 2002, and this was the most painful and time consuming exercise ever. I bought the Premier desktop software for the Mac, and it simply could not import tax data from my broker. Worked with 5 different Tax Agents over multiple hours and nobody had a solution. Finally determined that the desktop software simply did not work, so had to start all over on on-line version. Was offered service code to cover my cost but it did not work...out of pocket $470. I can't go through this again...need to find a better solution.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2048