TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax Prep worked for me. Taxes are complicated, Turbo Tax makes them easy to file.
Date published: 2023-04-17
Rated 5 out of 5 by from easy an simple been using it for 3 years. I recommend highly for anyone it's easy an simple.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy work, done in 35 minutes I cruised through my taxes, everything was already on there from last year. Easy to use
Date published: 2023-04-17
Rated 2 out of 5 by from Over Charged For Deluxe I am a college student who only needed a simple return done. I had one sheet from DoorDash. They charged me $180 to file a $532 return. I was only told I would be charged $59. It was so unclear....I am extremely annoyed because $180 is a lot of money.
Date published: 2023-04-17
Rated 5 out of 5 by from 5 star Use it every year and would be in a bind if i had to make a change
Date published: 2023-04-17
Rated 5 out of 5 by from My Turbo Tax Agent Rocks! The live Turbo Tax Agent Barbara was very patient, knowledgeable, and courteous. The representative assisted me and made my entire process go much smoother than if I were at it alone, there were glitches that I may never have figured out. Thanks
Date published: 2023-04-17
Rated 4 out of 5 by from TURBO TAX EASY TO USE PROBLEM WITH STATE CHARGES I have used Turbo Tax for at least the last five to six years. I like the program but it keeps charging me for state returns when I am suppose to get at least one free state return. I will probably use a different program next year to do my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! I really like how Turbo Tax holds your hand through every process of doing taxes
Date published: 2023-04-17
Rated 5 out of 5 by from very happy with the short time spebnt Enjoyed the process and use this service year after year!
Date published: 2023-04-17
Rated 1 out of 5 by from What Happened? TurboTax has worked great in previous years but would not import any of my tax documents this year even though I verified account and password information. I had to input all of my earnings documents manually. I could have filled out form 1040 and saved $158 dollars. I am very dissatisfied with TurboTax this year.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2048
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Prep worked for me. Taxes are complicated, Turbo Tax makes them easy to file.
Date published: 2023-04-17
Rated 5 out of 5 by from easy an simple been using it for 3 years. I recommend highly for anyone it's easy an simple.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy work, done in 35 minutes I cruised through my taxes, everything was already on there from last year. Easy to use
Date published: 2023-04-17
Rated 2 out of 5 by from Over Charged For Deluxe I am a college student who only needed a simple return done. I had one sheet from DoorDash. They charged me $180 to file a $532 return. I was only told I would be charged $59. It was so unclear....I am extremely annoyed because $180 is a lot of money.
Date published: 2023-04-17
Rated 5 out of 5 by from 5 star Use it every year and would be in a bind if i had to make a change
Date published: 2023-04-17
Rated 5 out of 5 by from My Turbo Tax Agent Rocks! The live Turbo Tax Agent Barbara was very patient, knowledgeable, and courteous. The representative assisted me and made my entire process go much smoother than if I were at it alone, there were glitches that I may never have figured out. Thanks
Date published: 2023-04-17
Rated 4 out of 5 by from TURBO TAX EASY TO USE PROBLEM WITH STATE CHARGES I have used Turbo Tax for at least the last five to six years. I like the program but it keeps charging me for state returns when I am suppose to get at least one free state return. I will probably use a different program next year to do my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! I really like how Turbo Tax holds your hand through every process of doing taxes
Date published: 2023-04-17
Rated 5 out of 5 by from very happy with the short time spebnt Enjoyed the process and use this service year after year!
Date published: 2023-04-17
Rated 1 out of 5 by from What Happened? TurboTax has worked great in previous years but would not import any of my tax documents this year even though I verified account and password information. I had to input all of my earnings documents manually. I could have filled out form 1040 and saved $158 dollars. I am very dissatisfied with TurboTax this year.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2048