TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from great Great! Great! Great! Great! Great! Great! Great! Great!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is an efficient and effective way to easily file your personal taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from So good I love it it was so easy to use and I got a great refund
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax It was simple to fill out. It's always nerve wracking to do taxes. It was a beautiful day outside today but it is looking like rain now. My roses are blooming. Everything is green now and definitely looks like spring.
Date published: 2023-04-16
Rated 3 out of 5 by from Its sufficient Its ok for what I get. Cheaper than alternatives, but certainly not anything worth writing home about. Average review and average rating for an average product.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is AWESOME! Excellent instructions and advice! Highly recommend!
Date published: 2023-04-16
Rated 5 out of 5 by from EASY TO USE Not only is it easy to use, they ask you all the questions to lead you in the right direction.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is fast and efficient I used the Race mode, estimated to take 2 hours and it only took me 1 and one half hours, even with several detours to review earlier completed sections. The Q&A panel on the right side was effective.
Date published: 2023-04-16
Rated 4 out of 5 by from Thank you TurboTax is not the cheapest option. But it is one of if not the most thorough online tax app. Thank you for the service.
Date published: 2023-04-16
Rated 2 out of 5 by from Disappointing I am a long time user of the Turbotax product and service. The level of quality has not diminished in any way which is why I'm willing to say it is fair. It is how you've opted to penny, nickel, and dime your customers. For context I remember using this same service and I paid nothing in the past. I understand the deluxe fee, however when I filed in the past I had a choice to file by mail for my Michigan return. Instead I was given the option to pay or get it deleted, which if I missed an option to print it out for free then I'll retract this review. I used to be able to print it off for free and mail by myself. If fee's are needed for the service I understand. However, finishing the work and holding the return hostage is not exactly appreciated. If you want to keep customers coming back be upfront about what exactly they'll be paying.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2042
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great Great! Great! Great! Great! Great! Great! Great! Great!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is an efficient and effective way to easily file your personal taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from So good I love it it was so easy to use and I got a great refund
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax It was simple to fill out. It's always nerve wracking to do taxes. It was a beautiful day outside today but it is looking like rain now. My roses are blooming. Everything is green now and definitely looks like spring.
Date published: 2023-04-16
Rated 3 out of 5 by from Its sufficient Its ok for what I get. Cheaper than alternatives, but certainly not anything worth writing home about. Average review and average rating for an average product.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is AWESOME! Excellent instructions and advice! Highly recommend!
Date published: 2023-04-16
Rated 5 out of 5 by from EASY TO USE Not only is it easy to use, they ask you all the questions to lead you in the right direction.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is fast and efficient I used the Race mode, estimated to take 2 hours and it only took me 1 and one half hours, even with several detours to review earlier completed sections. The Q&A panel on the right side was effective.
Date published: 2023-04-16
Rated 4 out of 5 by from Thank you TurboTax is not the cheapest option. But it is one of if not the most thorough online tax app. Thank you for the service.
Date published: 2023-04-16
Rated 2 out of 5 by from Disappointing I am a long time user of the Turbotax product and service. The level of quality has not diminished in any way which is why I'm willing to say it is fair. It is how you've opted to penny, nickel, and dime your customers. For context I remember using this same service and I paid nothing in the past. I understand the deluxe fee, however when I filed in the past I had a choice to file by mail for my Michigan return. Instead I was given the option to pay or get it deleted, which if I missed an option to print it out for free then I'll retract this review. I used to be able to print it off for free and mail by myself. If fee's are needed for the service I understand. However, finishing the work and holding the return hostage is not exactly appreciated. If you want to keep customers coming back be upfront about what exactly they'll be paying.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2042