TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Poor, glitchy works like crap. This is yet another year of very poorly working software. For example: "There is no single place in TurboTax to enter depreciable assets. Instead, when you enter your business, rental, farm, or job-related expenses, we'll ask about related assets and apply the depreciation at that point." Total Baloney. It never appeared anywhere! Ever. Last year there was a circle around repeated technical error. I was unable to file electronically! I had to print it out and hope for the best. I'm going to have to find an alternative next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Never had an issue! I know people have a lot to say about TurboTax, but I have never had an issue with TurboTax. They have always given me the best deals and found the most deductions for me. You cannot go wrong with TurboTax!
Date published: 2023-04-16
Rated 3 out of 5 by from K1 questions not clear for trusts. K1 questions not clear for trusts, foreign sources of inclom difficult.
Date published: 2023-04-16
Rated 1 out of 5 by from TURBO TAX 2022 NEED TO FILL OUT GIFT FORM, BUT NOT AVAILABLE OR NOT USER FRIENDLY. VERY DISAPPOINTED. BEEN USING TURBOTAX FOR 10 YEAR
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent! It has been years since I filed my own taxes and Turbo tax made it quick, easy, and efficient! Professional support available via chat or by phone was helpful whenever I needed additional assistance. As an active duty military member, it can be confusing to decipher tax code when military orders require change in residence from state to state. Turbo Tax's tech and services made it easy to understand while instilling the confidence that my return was filed correctly.
Date published: 2023-04-16
Rated 1 out of 5 by from worst tax experience ever. This was a terrible experience. I have used turbo tax many times. I kept getting error problems, I have no idea if I efiled or not. Since program had problems with 1065-k line 20, note z and kept asking for quickzoom and no explanation. IT said I had to mail in return, since it could not be fixed. I tried free efiles, and because I had a small amount of investment income I could not use free options. My income is low. I have prepared my taxes and understand the forms, but Turbo Tax seems to have hidden even more behind a wall of secrecy, so you can't tell what has been filled out. Supposedly taxes were supposed to get easier but in fact it has gotten harder and much more expensive. IRS isn't clear, and I just spent $119, which is more than I want to spend or can afford, I didn't do state since I am below level required to file. I owe no taxes, I am low income. This is absurd.
Date published: 2023-04-16
Rated 5 out of 5 by from 8 years happy! This is the eighth year I've used Turbo Tax, entirely happy with the ease, thoroughness, and accuracy!
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is very easy to use and it walks you through every possible deduction.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to follow Got stumped a couple of times but made it through.
Date published: 2023-04-16
Rated 5 out of 5 by from i did it not knowing anything about tax prep. I did it my self
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2025
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor, glitchy works like crap. This is yet another year of very poorly working software. For example: "There is no single place in TurboTax to enter depreciable assets. Instead, when you enter your business, rental, farm, or job-related expenses, we'll ask about related assets and apply the depreciation at that point." Total Baloney. It never appeared anywhere! Ever. Last year there was a circle around repeated technical error. I was unable to file electronically! I had to print it out and hope for the best. I'm going to have to find an alternative next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Never had an issue! I know people have a lot to say about TurboTax, but I have never had an issue with TurboTax. They have always given me the best deals and found the most deductions for me. You cannot go wrong with TurboTax!
Date published: 2023-04-16
Rated 3 out of 5 by from K1 questions not clear for trusts. K1 questions not clear for trusts, foreign sources of inclom difficult.
Date published: 2023-04-16
Rated 1 out of 5 by from TURBO TAX 2022 NEED TO FILL OUT GIFT FORM, BUT NOT AVAILABLE OR NOT USER FRIENDLY. VERY DISAPPOINTED. BEEN USING TURBOTAX FOR 10 YEAR
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent! It has been years since I filed my own taxes and Turbo tax made it quick, easy, and efficient! Professional support available via chat or by phone was helpful whenever I needed additional assistance. As an active duty military member, it can be confusing to decipher tax code when military orders require change in residence from state to state. Turbo Tax's tech and services made it easy to understand while instilling the confidence that my return was filed correctly.
Date published: 2023-04-16
Rated 1 out of 5 by from worst tax experience ever. This was a terrible experience. I have used turbo tax many times. I kept getting error problems, I have no idea if I efiled or not. Since program had problems with 1065-k line 20, note z and kept asking for quickzoom and no explanation. IT said I had to mail in return, since it could not be fixed. I tried free efiles, and because I had a small amount of investment income I could not use free options. My income is low. I have prepared my taxes and understand the forms, but Turbo Tax seems to have hidden even more behind a wall of secrecy, so you can't tell what has been filled out. Supposedly taxes were supposed to get easier but in fact it has gotten harder and much more expensive. IRS isn't clear, and I just spent $119, which is more than I want to spend or can afford, I didn't do state since I am below level required to file. I owe no taxes, I am low income. This is absurd.
Date published: 2023-04-16
Rated 5 out of 5 by from 8 years happy! This is the eighth year I've used Turbo Tax, entirely happy with the ease, thoroughness, and accuracy!
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is very easy to use and it walks you through every possible deduction.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to follow Got stumped a couple of times but made it through.
Date published: 2023-04-16
Rated 5 out of 5 by from i did it not knowing anything about tax prep. I did it my self
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2025