TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is so easy Easy to use, they ask all the questions you you just answer.
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks for your help! She was very helpful! She was patient and showed me exactly how to edit the information
Date published: 2023-04-16
Rated 5 out of 5 by from Easiest April Ever Last year I did taxes through the IRS box filling nightmare and spent 4 hours toiling away. This year was awesome! I got a great return, my state filing was simple and I didn't have to work through all the hoops going through government sites puts up.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax continues to be great. TurboTax has been my tax management and filing basis for 20 years or thereabouts. It serves me well and could serve me better if I took a significant part of the suggestions for improving the way I keep my records.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax makes filing your taxes easy I use Turbo Tax every year and it's always so easy!
Date published: 2023-04-16
Rated 5 out of 5 by from AWESOME TURBO TAX TURBO TAX IS SIMPLE TO FOLLOW AND EXPLAINS THINGS THAT ARE NEW OR HAVE CHANGED. GUIDES YOU THROUGH THE WHOLE PROCESS
Date published: 2023-04-16
Rated 1 out of 5 by from Confusing, surprise charges TurboTax lured me in with the promise of help filing my taxes for free. When I started the process, I selected the free option. However, as I continued and shared more information about my income, etc., they took TWO opportunities to increase the charge, saying I had no choice but to upgrade. The first time it happened I had already spent 20+ minutes and didn't feel like starting over and switching to H&R Block, which I should have done in the first place. Then a little later in the process, I had a question, but they will not give you the option to talk to anyone for ANY amount of time without paying double the amount. Long story short, I ended up taking almost two hours to file my taxes and paying $128. Don't do it.
Date published: 2023-04-16
Rated 1 out of 5 by from i will never use turbo tax again you all tricked me into using turbo tax live when i did not need or want it and it cost me 179.00 i will never use your product again! nor will i recommend it to anyone ever again
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax review Very helpful with multiple w-2’s! We had no problems following along at all
Date published: 2023-04-16
Rated 5 out of 5 by from Great tax tool Loved the step-by-step walkthrough and helpful knowledgebase
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2008
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so easy Easy to use, they ask all the questions you you just answer.
Date published: 2023-04-16
Rated 5 out of 5 by from Thanks for your help! She was very helpful! She was patient and showed me exactly how to edit the information
Date published: 2023-04-16
Rated 5 out of 5 by from Easiest April Ever Last year I did taxes through the IRS box filling nightmare and spent 4 hours toiling away. This year was awesome! I got a great return, my state filing was simple and I didn't have to work through all the hoops going through government sites puts up.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax continues to be great. TurboTax has been my tax management and filing basis for 20 years or thereabouts. It serves me well and could serve me better if I took a significant part of the suggestions for improving the way I keep my records.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax makes filing your taxes easy I use Turbo Tax every year and it's always so easy!
Date published: 2023-04-16
Rated 5 out of 5 by from AWESOME TURBO TAX TURBO TAX IS SIMPLE TO FOLLOW AND EXPLAINS THINGS THAT ARE NEW OR HAVE CHANGED. GUIDES YOU THROUGH THE WHOLE PROCESS
Date published: 2023-04-16
Rated 1 out of 5 by from Confusing, surprise charges TurboTax lured me in with the promise of help filing my taxes for free. When I started the process, I selected the free option. However, as I continued and shared more information about my income, etc., they took TWO opportunities to increase the charge, saying I had no choice but to upgrade. The first time it happened I had already spent 20+ minutes and didn't feel like starting over and switching to H&R Block, which I should have done in the first place. Then a little later in the process, I had a question, but they will not give you the option to talk to anyone for ANY amount of time without paying double the amount. Long story short, I ended up taking almost two hours to file my taxes and paying $128. Don't do it.
Date published: 2023-04-16
Rated 1 out of 5 by from i will never use turbo tax again you all tricked me into using turbo tax live when i did not need or want it and it cost me 179.00 i will never use your product again! nor will i recommend it to anyone ever again
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax review Very helpful with multiple w-2’s! We had no problems following along at all
Date published: 2023-04-16
Rated 5 out of 5 by from Great tax tool Loved the step-by-step walkthrough and helpful knowledgebase
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2008