TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax was very helpful and easy to use great resources and experts with an easy-to-use interface
Date published: 2023-04-16
Rated 5 out of 5 by from Great Service I have used TurboTax for about 6 years...its is great.
Date published: 2023-04-16
Rated 5 out of 5 by from Mostly Good Mostly good, but some portions don't let you go back and edit when you make a mistake, so I had to start my state return over completely to delete the donation I input by mistake.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo tax is good but to expensive I am happy with turbo tax, but you are just getting to darn expensive, and this is my last year with you.
Date published: 2023-04-16
Rated 2 out of 5 by from Not what it used to be So, I have been using TurboTax since the late 90's - well over 20 years. In that time, I tried a competing product one year, but the lack of guidance and my need to file forms for 401k contributions led me back to TurboTax the following year. Since then, I have mostly been a happy customer, but lately, the cost has become ridiculous. Except for the fact that I need to file an injured spouse form, I could use the free version. But no - using that form is enough to pay $74 for TurboTax now. But it gets better. Last year, I printed and mailed in my tax forms, but used TurboTax to complete them. I paid the full price, despite not using the electronic filing feature. When the IRS finally issued my refund some 8 months later, I found that they corrected a few errors that TurboTax had miscalculated, and my refund was reduced by a couple thousand dollars. Not cool, Intuit. I still like the format of TurboTax, and as far as I know, there is no real competition for guided filing, but as simple as my taxes are lately - and as much as I value every dollar I can save - I can say with full confidence that I will not be using TurboTax again.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Always have a good experience with TurboTax. Will never use another platform for taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is excellent program It was a pleasure using Turbo Tax again this year. This is my tenth year using it , I will continue to use it over and over again. Thank you. Ray
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it so easy. Turbo Tax makes it so easy to file your own taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from It's fast and easy Fast and easy I will keep using turbo tax forever Thank you
Date published: 2023-04-16
Rated 5 out of 5 by from Not bad at all I feel more confident each year using this program.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1987
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was very helpful and easy to use great resources and experts with an easy-to-use interface
Date published: 2023-04-16
Rated 5 out of 5 by from Great Service I have used TurboTax for about 6 years...its is great.
Date published: 2023-04-16
Rated 5 out of 5 by from Mostly Good Mostly good, but some portions don't let you go back and edit when you make a mistake, so I had to start my state return over completely to delete the donation I input by mistake.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo tax is good but to expensive I am happy with turbo tax, but you are just getting to darn expensive, and this is my last year with you.
Date published: 2023-04-16
Rated 2 out of 5 by from Not what it used to be So, I have been using TurboTax since the late 90's - well over 20 years. In that time, I tried a competing product one year, but the lack of guidance and my need to file forms for 401k contributions led me back to TurboTax the following year. Since then, I have mostly been a happy customer, but lately, the cost has become ridiculous. Except for the fact that I need to file an injured spouse form, I could use the free version. But no - using that form is enough to pay $74 for TurboTax now. But it gets better. Last year, I printed and mailed in my tax forms, but used TurboTax to complete them. I paid the full price, despite not using the electronic filing feature. When the IRS finally issued my refund some 8 months later, I found that they corrected a few errors that TurboTax had miscalculated, and my refund was reduced by a couple thousand dollars. Not cool, Intuit. I still like the format of TurboTax, and as far as I know, there is no real competition for guided filing, but as simple as my taxes are lately - and as much as I value every dollar I can save - I can say with full confidence that I will not be using TurboTax again.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Always have a good experience with TurboTax. Will never use another platform for taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is excellent program It was a pleasure using Turbo Tax again this year. This is my tenth year using it , I will continue to use it over and over again. Thank you. Ray
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it so easy. Turbo Tax makes it so easy to file your own taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from It's fast and easy Fast and easy I will keep using turbo tax forever Thank you
Date published: 2023-04-16
Rated 5 out of 5 by from Not bad at all I feel more confident each year using this program.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1987