TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from TurboTax is Awesome! TT overbilled me. Jose fixed it for me & gave me a Discount.
Date published: 2023-04-16
Rated 5 out of 5 by from Not Great My return came back and I was charged for using a service I did not use.
Date published: 2023-04-16
Rated 5 out of 5 by from ok this was so quick and easy. seems wierd to have to day but did it
Date published: 2023-04-16
Rated 5 out of 5 by from Very Easy I've used TurboTax for years now, always very easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for years, and I always end up having a wonderful experience. I get SO MUCH ANXIETY about doing my taxes each year, but then each year I finish them with Turbo Tax thinking, "wow. That was so simple and painless. Why do I freak out every year?"
Date published: 2023-04-16
Rated 5 out of 5 by from I'm Never Going Back The last time I tried filing myself, I had a question and went to one of those accounting services (rhymes with "Crock"). I was earning interest on a personal loan and I wasn't sure how to handle it. The accountant I talked to wasn't exactly sure either. That was the first year I used Turbo Tax and never looked back. Like all great software, Turbo Tax is intuitive. The process of filing is now so ridiculously easy, I almost look forward to it (almost). I highly recommend this to everybody I know!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it so easy! Turbo tax is incredibly user friendly. They help you step by step in every section and help you maximize your deductions. So satisfied using them for the last 8 years.
Date published: 2023-04-16
Rated 3 out of 5 by from A Bit Pricey I’ve used this tool for years. It has become too expensive and I will look at alternative filing options for the next year. I also find it a bit annoying to continue to have the optional services pushed after saying no.
Date published: 2023-04-16
Rated 4 out of 5 by from Great Program with one minor Glitch I've used Turbotax for many years and always come back. It gives me the confidence that my taxes are done correctly, and I don't worry about audits. This year I had one annoying hiccup when I was all done and trying to e-file. It would not transmit due to an update to the software that did not come into my MAC version automatically. There were no instructions that were helpful in how to locate the update. I finally found what I needed when I asked the question on Google. Simple answer - wish it had been included in the actual Turbotax program where the issue was identified. Otherwise, no problems.
Date published: 2023-04-16
Rated 5 out of 5 by from 8th year in a row Easy Fast Thorough I would not do it any other way!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1954
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is Awesome! TT overbilled me. Jose fixed it for me & gave me a Discount.
Date published: 2023-04-16
Rated 5 out of 5 by from Not Great My return came back and I was charged for using a service I did not use.
Date published: 2023-04-16
Rated 5 out of 5 by from ok this was so quick and easy. seems wierd to have to day but did it
Date published: 2023-04-16
Rated 5 out of 5 by from Very Easy I've used TurboTax for years now, always very easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for years, and I always end up having a wonderful experience. I get SO MUCH ANXIETY about doing my taxes each year, but then each year I finish them with Turbo Tax thinking, "wow. That was so simple and painless. Why do I freak out every year?"
Date published: 2023-04-16
Rated 5 out of 5 by from I'm Never Going Back The last time I tried filing myself, I had a question and went to one of those accounting services (rhymes with "Crock"). I was earning interest on a personal loan and I wasn't sure how to handle it. The accountant I talked to wasn't exactly sure either. That was the first year I used Turbo Tax and never looked back. Like all great software, Turbo Tax is intuitive. The process of filing is now so ridiculously easy, I almost look forward to it (almost). I highly recommend this to everybody I know!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it so easy! Turbo tax is incredibly user friendly. They help you step by step in every section and help you maximize your deductions. So satisfied using them for the last 8 years.
Date published: 2023-04-16
Rated 3 out of 5 by from A Bit Pricey I’ve used this tool for years. It has become too expensive and I will look at alternative filing options for the next year. I also find it a bit annoying to continue to have the optional services pushed after saying no.
Date published: 2023-04-16
Rated 4 out of 5 by from Great Program with one minor Glitch I've used Turbotax for many years and always come back. It gives me the confidence that my taxes are done correctly, and I don't worry about audits. This year I had one annoying hiccup when I was all done and trying to e-file. It would not transmit due to an update to the software that did not come into my MAC version automatically. There were no instructions that were helpful in how to locate the update. I finally found what I needed when I asked the question on Google. Simple answer - wish it had been included in the actual Turbotax program where the issue was identified. Otherwise, no problems.
Date published: 2023-04-16
Rated 5 out of 5 by from 8th year in a row Easy Fast Thorough I would not do it any other way!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1954