TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Wisconsin State Tax Directions Wisconsin State Return directions are faulty. Wisconsin doesn't tax Soc. Sec. payments. However payments for Medicare Part B and Part D are deducted from Medicare payments and Turbo Tax does not have a place to enter those amounts as "payments out of pocket" for health insurance. I think this has been that way for a few years. The directions or poor or in outright error. This costs many people an amount of extra tax paid that is more than what one pays for a copy of Turbo Tax
Date published: 2023-04-16
Rated 3 out of 5 by from Long time customer, this year was full of mishaps I have used your service for many years with no issues. This year I encountered issues with importing my financials from multiple sources, & ended up needing to pull up information & manually enter myself. Your prices have increased on top of that. If I need to manually input my info, what do I need to pay you for? Additionally, in the past I could ask a question, this year I had one question, & was denied an answer unless I paid to upgrade @ $69!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is an incredible tool. TurboTax is so easy to use. The tool walks you from A to Z on your tax return asking all the right questions a long the way.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to follow My experience was pretty easy. This process was easy to follow
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax really saves me time! I love the import of document feature. I am still disappointed that I can't add a Form 8606 just for previous carryover amounts. This prevents me from e-filing. Fingers crossed for next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Great work Turbo Tax Always on que . Been using turbo tax for years . Will keep using
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and Easy! I use turbotax every year now that I no longer file with my parents and it is always quick and easy! Highly recommended!
Date published: 2023-04-16
Rated 4 out of 5 by from Easy but too pricey We ordered TurboTax deluxe but were informed before we filed that we needed to purchase the more expensive version. This was due to a $99 loss on an investment!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is comprehensive and easy to use Comprehensive and easy. Tedious data entry avoided.
Date published: 2023-04-16
Rated 4 out of 5 by from I enjoy some things about turbo tax I did not use and expert. I find impossible to review the tax forms even after paying. It would be nice to be able to make changes to the forms before they are filed.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Wisconsin State Tax Directions Wisconsin State Return directions are faulty. Wisconsin doesn't tax Soc. Sec. payments. However payments for Medicare Part B and Part D are deducted from Medicare payments and Turbo Tax does not have a place to enter those amounts as "payments out of pocket" for health insurance. I think this has been that way for a few years. The directions or poor or in outright error. This costs many people an amount of extra tax paid that is more than what one pays for a copy of Turbo Tax
Date published: 2023-04-16
Rated 3 out of 5 by from Long time customer, this year was full of mishaps I have used your service for many years with no issues. This year I encountered issues with importing my financials from multiple sources, & ended up needing to pull up information & manually enter myself. Your prices have increased on top of that. If I need to manually input my info, what do I need to pay you for? Additionally, in the past I could ask a question, this year I had one question, & was denied an answer unless I paid to upgrade @ $69!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is an incredible tool. TurboTax is so easy to use. The tool walks you from A to Z on your tax return asking all the right questions a long the way.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to follow My experience was pretty easy. This process was easy to follow
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax really saves me time! I love the import of document feature. I am still disappointed that I can't add a Form 8606 just for previous carryover amounts. This prevents me from e-filing. Fingers crossed for next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Great work Turbo Tax Always on que . Been using turbo tax for years . Will keep using
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and Easy! I use turbotax every year now that I no longer file with my parents and it is always quick and easy! Highly recommended!
Date published: 2023-04-16
Rated 4 out of 5 by from Easy but too pricey We ordered TurboTax deluxe but were informed before we filed that we needed to purchase the more expensive version. This was due to a $99 loss on an investment!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is comprehensive and easy to use Comprehensive and easy. Tedious data entry avoided.
Date published: 2023-04-16
Rated 4 out of 5 by from I enjoy some things about turbo tax I did not use and expert. I find impossible to review the tax forms even after paying. It would be nice to be able to make changes to the forms before they are filed.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1919