TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Simple and complete Great program. I've been using it for years, even long before I retired as a health professional.
Date published: 2023-04-17
Rated 4 out of 5 by from TURBOTAX DID NOT CARE FOR REDUNDANT QUESTIONS; IF WE TRANSFER RETURN FROM PREVIOUS YEAR WHY ASK IF WE ITEMIZED LAST YEAR WHEN REPORTING STATE INCOME TAX REFUND? AFTER ASKING IF WE WISH TO DEPOSIT REFUND INTO THE SAME ACCOUNT AAS LAST YEAR, WHT THEN REQUIRE US TO ENTER ACCOUNT AND ROUING NUMBER TWO ADDITIONAL TIMES? ALSO BELIEVE THAT IT IS DESPICABLE TO CHARGE FOR E-FILING STATE RETURN!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is improving Turbo Tax services is improving, the services offered are technology friendly.
Date published: 2023-04-17
Rated 4 out of 5 by from Very Powerful It would be helpful to have access to the forms more easily during the prep It is a bit annoying to being asked over and over again about premium and added on services. Once we have confirmed 2 times the option, please it go. Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from great turbo tax is easy to use and fast. They ask everything you need to know.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax Stinks Terrible experience. Would not let me pay $25 to file state return. Called for assistance and was told wait time was 5 to 10 minutes. After an hour's wait, I gave up. Last time I use TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use to file love it it was nice and fast to do its self used page and the help link was very helpful
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Review Easy to use, double checking all items and good explanations on questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience with Turbo Tax Turbo Tax was very helpful, professional, and the tax experts that I worked with were very knowledgeable and knew all the answers to my questions. And they got my returns done quickly and with a good amount of refund.
Date published: 2023-04-17
Rated 1 out of 5 by from Application Bug After spending several hours with Turbo's customer service reps and technical folks, it was determined that the TurboTax application has a bug that prevented me from using a direct debit against my checking to pay taxes due on both Federal and State - forcing me to pay only Federal due via a direct debit and State only with a mailed paper check via USPS.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1913
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and complete Great program. I've been using it for years, even long before I retired as a health professional.
Date published: 2023-04-17
Rated 4 out of 5 by from TURBOTAX DID NOT CARE FOR REDUNDANT QUESTIONS; IF WE TRANSFER RETURN FROM PREVIOUS YEAR WHY ASK IF WE ITEMIZED LAST YEAR WHEN REPORTING STATE INCOME TAX REFUND? AFTER ASKING IF WE WISH TO DEPOSIT REFUND INTO THE SAME ACCOUNT AAS LAST YEAR, WHT THEN REQUIRE US TO ENTER ACCOUNT AND ROUING NUMBER TWO ADDITIONAL TIMES? ALSO BELIEVE THAT IT IS DESPICABLE TO CHARGE FOR E-FILING STATE RETURN!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is improving Turbo Tax services is improving, the services offered are technology friendly.
Date published: 2023-04-17
Rated 4 out of 5 by from Very Powerful It would be helpful to have access to the forms more easily during the prep It is a bit annoying to being asked over and over again about premium and added on services. Once we have confirmed 2 times the option, please it go. Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from great turbo tax is easy to use and fast. They ask everything you need to know.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax Stinks Terrible experience. Would not let me pay $25 to file state return. Called for assistance and was told wait time was 5 to 10 minutes. After an hour's wait, I gave up. Last time I use TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use to file love it it was nice and fast to do its self used page and the help link was very helpful
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Review Easy to use, double checking all items and good explanations on questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience with Turbo Tax Turbo Tax was very helpful, professional, and the tax experts that I worked with were very knowledgeable and knew all the answers to my questions. And they got my returns done quickly and with a good amount of refund.
Date published: 2023-04-17
Rated 1 out of 5 by from Application Bug After spending several hours with Turbo's customer service reps and technical folks, it was determined that the TurboTax application has a bug that prevented me from using a direct debit against my checking to pay taxes due on both Federal and State - forcing me to pay only Federal due via a direct debit and State only with a mailed paper check via USPS.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1913