TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
Adam X from
Gets Easier every year
I've used turbo ta over 10 years and it gets simpler and simpler every single year with the explanations
Date published: 2023-04-17
Rated 5 out of 5 by
Ticotaco7 from
this is a good product. simple to use
the features are good. it's a little more difficult when you have a different form to add that you have not used before. this year my k-1 was very confusing. turbo tax was asking for things that were not on this form. it was frustrating.
Date published: 2023-04-17
Rated 4 out of 5 by
Tiffy ann bee from
good
I could not file my state tax in nv. I had to file without it
Date published: 2023-04-17
Rated 5 out of 5 by
Elmckoy from
Easy to use even for novice tax preparers
This is my 5th year utilizing this app. I wish it was still free, but the easy to follow instructions keeps me coming back
Date published: 2023-04-17
Rated 5 out of 5 by
Scott53045 from
Awesome experience!!
Awesome experience!! Great expert - very knowledgeable!
Date published: 2023-04-17
Rated 2 out of 5 by
Fernando 2022 from
Poor transition and reentering of information
Confusing...does not follow same flow as last year nor does it explain the changes
Date published: 2023-04-17
Rated 4 out of 5 by
Jason42023 from
TurboTax is a good product. Can be vague at times
I've used TurboTax for multiple filings. It can be vague on what is missing, but overall my experiences have been good.
Date published: 2023-04-17
Rated 1 out of 5 by
ck12948 from
Horrible experience
Last time ever using TurboTax! In future years I will just go to a professional and have them done. It will be quicker and done correctly. First take at doing it there was an error and the system would not allow me to correct it. Stupid logic error in your software. So after 2 hours of work. I clears and restarted. It also double-charged me.
Date published: 2023-04-17
Rated 5 out of 5 by
Bubba 1977 from
Simple and resourceful!
I've been using Turbo tax for a few years and it is always easy to navigate. The helpful tips and tools make help me avoid mistakes and I clearly understand every step of the process. I have peace of mind about filing my taxes for sure.
Date published: 2023-04-17
Rated 1 out of 5 by
macyankee1 from
Not clear
turbo tax live experts are great, but software to file old tax returns via mail for past years is confusing/lacks sufficient guidance.
All TurboTax® Offerings Reviews - Page 1853
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Adam X from
Gets Easier every year
I've used turbo ta over 10 years and it gets simpler and simpler every single year with the explanations
Date published: 2023-04-17
Rated 5 out of 5 by
Ticotaco7 from
this is a good product. simple to use
the features are good. it's a little more difficult when you have a different form to add that you have not used before. this year my k-1 was very confusing. turbo tax was asking for things that were not on this form. it was frustrating.
Date published: 2023-04-17
Rated 4 out of 5 by
Tiffy ann bee from
good
I could not file my state tax in nv. I had to file without it
Date published: 2023-04-17
Rated 5 out of 5 by
Elmckoy from
Easy to use even for novice tax preparers
This is my 5th year utilizing this app. I wish it was still free, but the easy to follow instructions keeps me coming back
Date published: 2023-04-17
Rated 5 out of 5 by
Scott53045 from
Awesome experience!!
Awesome experience!! Great expert - very knowledgeable!
Date published: 2023-04-17
Rated 2 out of 5 by
Fernando 2022 from
Poor transition and reentering of information
Confusing...does not follow same flow as last year nor does it explain the changes
Date published: 2023-04-17
Rated 4 out of 5 by
Jason42023 from
TurboTax is a good product. Can be vague at times
I've used TurboTax for multiple filings. It can be vague on what is missing, but overall my experiences have been good.
Date published: 2023-04-17
Rated 1 out of 5 by
ck12948 from
Horrible experience
Last time ever using TurboTax! In future years I will just go to a professional and have them done. It will be quicker and done correctly. First take at doing it there was an error and the system would not allow me to correct it. Stupid logic error in your software. So after 2 hours of work. I clears and restarted. It also double-charged me.
Date published: 2023-04-17
Rated 5 out of 5 by
Bubba 1977 from
Simple and resourceful!
I've been using Turbo tax for a few years and it is always easy to navigate. The helpful tips and tools make help me avoid mistakes and I clearly understand every step of the process. I have peace of mind about filing my taxes for sure.
Date published: 2023-04-17
Rated 1 out of 5 by
macyankee1 from
Not clear
turbo tax live experts are great, but software to file old tax returns via mail for past years is confusing/lacks sufficient guidance.
All TurboTax® Offerings Reviews - Page 1853
Date published: 2023-04-17