TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Gets Easier every year I've used turbo ta over 10 years and it gets simpler and simpler every single year with the explanations
Date published: 2023-04-17
Rated 5 out of 5 by from this is a good product. simple to use the features are good. it's a little more difficult when you have a different form to add that you have not used before. this year my k-1 was very confusing. turbo tax was asking for things that were not on this form. it was frustrating.
Date published: 2023-04-17
Rated 4 out of 5 by from good I could not file my state tax in nv. I had to file without it
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use even for novice tax preparers This is my 5th year utilizing this app. I wish it was still free, but the easy to follow instructions keeps me coming back
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome experience!! Awesome experience!! Great expert - very knowledgeable!
Date published: 2023-04-17
Rated 2 out of 5 by from Poor transition and reentering of information Confusing...does not follow same flow as last year nor does it explain the changes
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is a good product. Can be vague at times I've used TurboTax for multiple filings. It can be vague on what is missing, but overall my experiences have been good.
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible experience Last time ever using TurboTax! In future years I will just go to a professional and have them done. It will be quicker and done correctly. First take at doing it there was an error and the system would not allow me to correct it. Stupid logic error in your software. So after 2 hours of work. I clears and restarted. It also double-charged me.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and resourceful! I've been using Turbo tax for a few years and it is always easy to navigate. The helpful tips and tools make help me avoid mistakes and I clearly understand every step of the process. I have peace of mind about filing my taxes for sure.
Date published: 2023-04-17
Rated 1 out of 5 by from Not clear turbo tax live experts are great, but software to file old tax returns via mail for past years is confusing/lacks sufficient guidance.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Gets Easier every year I've used turbo ta over 10 years and it gets simpler and simpler every single year with the explanations
Date published: 2023-04-17
Rated 5 out of 5 by from this is a good product. simple to use the features are good. it's a little more difficult when you have a different form to add that you have not used before. this year my k-1 was very confusing. turbo tax was asking for things that were not on this form. it was frustrating.
Date published: 2023-04-17
Rated 4 out of 5 by from good I could not file my state tax in nv. I had to file without it
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use even for novice tax preparers This is my 5th year utilizing this app. I wish it was still free, but the easy to follow instructions keeps me coming back
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome experience!! Awesome experience!! Great expert - very knowledgeable!
Date published: 2023-04-17
Rated 2 out of 5 by from Poor transition and reentering of information Confusing...does not follow same flow as last year nor does it explain the changes
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is a good product. Can be vague at times I've used TurboTax for multiple filings. It can be vague on what is missing, but overall my experiences have been good.
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible experience Last time ever using TurboTax! In future years I will just go to a professional and have them done. It will be quicker and done correctly. First take at doing it there was an error and the system would not allow me to correct it. Stupid logic error in your software. So after 2 hours of work. I clears and restarted. It also double-charged me.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and resourceful! I've been using Turbo tax for a few years and it is always easy to navigate. The helpful tips and tools make help me avoid mistakes and I clearly understand every step of the process. I have peace of mind about filing my taxes for sure.
Date published: 2023-04-17
Rated 1 out of 5 by from Not clear turbo tax live experts are great, but software to file old tax returns via mail for past years is confusing/lacks sufficient guidance.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853