TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from TurboTax Cost Why do TurboTax charge in my case an additional 45% to file State tax forms? There is little to no cost to TurboTax to transmit the data to the state. Although I have used TT for years now I will look at other options next year and advise others to do the same.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy but Fee is Inconsistent The experience is always simple enough, however, we used this service for my partner who was charged $59 and I was charge $119 for the same filing. Still can't figure that out.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy and right to it been using turbo tax for years and has been saving me time and hassles
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Business Works Great I use the program to calculate taxes for a real estate rental business. Works extremely well. Start to finish in several hours.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent top notch.. great servicer.. will use again.. aces
Date published: 2023-04-17
Rated 1 out of 5 by from Your animations are brain dead Your animations were obnoxious and I'm using free form filler next year even if it takes a day just so I don't have to see them. Also tabbing between form fields didn't work. I don't know what you did, input html fields work by default. You had to put in effort to screw that up.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Filing taxes is intimidating, so I put it off till the last week of filing. I was stressing for nothing.
Date published: 2023-04-17
Rated 5 out of 5 by from Live Assist for the WIN Tax Expert Jillian was absolutely wonderful. Walked me through something that I had been struggling with for a long time in a matter of minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and user friendly so highly recommend it.
Date published: 2023-04-17
Rated 2 out of 5 by from Instructions not clear, no real crypto support I had trouble figuring things out from the vague instructions. Also, there is hardly any crypto support. H&R Block and TT are top of the line software...can't they support crypto like Koinly does? I also have had better experiences with compretitors.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1833
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Cost Why do TurboTax charge in my case an additional 45% to file State tax forms? There is little to no cost to TurboTax to transmit the data to the state. Although I have used TT for years now I will look at other options next year and advise others to do the same.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy but Fee is Inconsistent The experience is always simple enough, however, we used this service for my partner who was charged $59 and I was charge $119 for the same filing. Still can't figure that out.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy and right to it been using turbo tax for years and has been saving me time and hassles
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Business Works Great I use the program to calculate taxes for a real estate rental business. Works extremely well. Start to finish in several hours.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent top notch.. great servicer.. will use again.. aces
Date published: 2023-04-17
Rated 1 out of 5 by from Your animations are brain dead Your animations were obnoxious and I'm using free form filler next year even if it takes a day just so I don't have to see them. Also tabbing between form fields didn't work. I don't know what you did, input html fields work by default. You had to put in effort to screw that up.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Filing taxes is intimidating, so I put it off till the last week of filing. I was stressing for nothing.
Date published: 2023-04-17
Rated 5 out of 5 by from Live Assist for the WIN Tax Expert Jillian was absolutely wonderful. Walked me through something that I had been struggling with for a long time in a matter of minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and user friendly so highly recommend it.
Date published: 2023-04-17
Rated 2 out of 5 by from Instructions not clear, no real crypto support I had trouble figuring things out from the vague instructions. Also, there is hardly any crypto support. H&R Block and TT are top of the line software...can't they support crypto like Koinly does? I also have had better experiences with compretitors.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1833