TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from my tax return Brandy was very knowledgeable and helpful. Very considerate in helping me correct the errors.
Date published: 2023-05-01
Rated 5 out of 5 by from QUICK AND EASY it was simple to find the information to enter and file on my own
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax is my 'go to' for tax preparation I am happy with the TurboTax product. I recently started using the online version, Prior to that, I used the installed software version. It is easy to use and produces consistent results.
Date published: 2023-05-01
Rated 1 out of 5 by from disgusting for you people to charge all those fees for money americans work hard for and the nerve of the government to be making fake food and gas prices and being black all these are chips against me and puke in your cereal for this display of disrespect i will never file taxes again what are you going to do slaughter me
Date published: 2023-05-01
Rated 1 out of 5 by from Overpriced and screwed me on my returns. TurboTax is fairly easy to use that's the only good thing about it. The app gave me no option for the free service that TurboTax is known for so I had to pay for not just my federal return but two state returns for the two states I worked in as well as a ridiculous fee for deducting the payment from my return. Total cost was nearly $300 But whats worse is my three returns were all rejected because I didn't know I needed an Identity Protection pin because TurboTax never required one while I was filing. So I had to contact the IRS for a new pin and TurboTax stated the ONLY way was to call the Identity protection extension of the irs which has limited hours so I missed the deadline by the time I called and then I found out I could have gotten my pin online by myself and refiled on time which TurboTax told me was impossible. So beware of TurboTax and inform yourself or they'll screw you over.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax I thought it was a great program to use. Excellent customer service support
Date published: 2023-05-01
Rated 5 out of 5 by from Great life tool Easy to use interface, very helpful and informative help service.
Date published: 2023-05-01
Rated 3 out of 5 by from I will use turbo tax again Turbo tax is efficient. This is me second time using it
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax keeps it's promises! I had a very detailed tax return this year and I think I called or did live chat for maybe 25 times? Quick responses, SO HELPFUL! Couldn't have done it without Turbo Tax.
Date published: 2023-05-01
Rated 4 out of 5 by from Best service ever I didn’t use live sorry but all and all this still is a great service I use turbo tax ever year for the pass 5 years
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from my tax return Brandy was very knowledgeable and helpful. Very considerate in helping me correct the errors.
Date published: 2023-05-01
Rated 5 out of 5 by from QUICK AND EASY it was simple to find the information to enter and file on my own
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax is my 'go to' for tax preparation I am happy with the TurboTax product. I recently started using the online version, Prior to that, I used the installed software version. It is easy to use and produces consistent results.
Date published: 2023-05-01
Rated 1 out of 5 by from disgusting for you people to charge all those fees for money americans work hard for and the nerve of the government to be making fake food and gas prices and being black all these are chips against me and puke in your cereal for this display of disrespect i will never file taxes again what are you going to do slaughter me
Date published: 2023-05-01
Rated 1 out of 5 by from Overpriced and screwed me on my returns. TurboTax is fairly easy to use that's the only good thing about it. The app gave me no option for the free service that TurboTax is known for so I had to pay for not just my federal return but two state returns for the two states I worked in as well as a ridiculous fee for deducting the payment from my return. Total cost was nearly $300 But whats worse is my three returns were all rejected because I didn't know I needed an Identity Protection pin because TurboTax never required one while I was filing. So I had to contact the IRS for a new pin and TurboTax stated the ONLY way was to call the Identity protection extension of the irs which has limited hours so I missed the deadline by the time I called and then I found out I could have gotten my pin online by myself and refiled on time which TurboTax told me was impossible. So beware of TurboTax and inform yourself or they'll screw you over.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax I thought it was a great program to use. Excellent customer service support
Date published: 2023-05-01
Rated 5 out of 5 by from Great life tool Easy to use interface, very helpful and informative help service.
Date published: 2023-05-01
Rated 3 out of 5 by from I will use turbo tax again Turbo tax is efficient. This is me second time using it
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax keeps it's promises! I had a very detailed tax return this year and I think I called or did live chat for maybe 25 times? Quick responses, SO HELPFUL! Couldn't have done it without Turbo Tax.
Date published: 2023-05-01
Rated 4 out of 5 by from Best service ever I didn’t use live sorry but all and all this still is a great service I use turbo tax ever year for the pass 5 years
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 184