TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Turbo Tax is starting to become more difficult Turbo Tax is becoming more difficult than it needs to be also i bought the 2022 software completely useless.
Date published: 2023-04-17
Rated 1 out of 5 by from The opposite of helpful Vague and not helpful. At one point got stuck in a loop where it was asking me to fill in information and then later remove it. It asks you to upgrade to their more expensive options every step of the way. I get the impression they actually want it to be more difficult so that you pay for the upgrade. The "more information" links dont go into any details and I end up using google to figure out what info is required which makes me question why I am using this service in the first place.
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME EASY. STEP BY STEP. EASY TO USE AND EASY TO UNDERSTAND
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use! Was able to do my taxes in under 30 minutes! Awesome program!
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you for turbo tax, life saver I have been using it for 10 years now, no problems. Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from New user This was an easy system to use….very quick and explained what was needed. Cost was inexpensive.
Date published: 2023-04-17
Rated 5 out of 5 by from As easy as taxes can get I've used Turbo Tax for the second year in a row. Taxes are never simple, but at least TurboTax makes them easy. The program definitely found money I wouldn't have had I filed hard copies on my own. More than made up for the cost, and then some, and then some. Being able to pay to add my state refund is a huge plus as well.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax Sucks More Money From Me Each Year TurboTax has made itself into a necessary evil. I hate that I use it but the confusion of the US tax system and the fear that I may make a mistake on my return keeps me coming back. This year they charged the same fee for less, putting their LIVE help line behind a pay wall. I'm so excited for the day I can be rid of you, INTUIT.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product. I got everything I needed . I have been using Turbo Tax for last several years. Great product, make me sleep without worries.
Date published: 2023-04-17
Rated 3 out of 5 by from Not as satisfied this time around While it's always relatively easy to use and does what you ask it to do quickly, the price has gone up significantly since I last used it, so that was an unwelcome surprise. And it kept wanting me to add MAX, asked me several times. Isn't 200 of my dollars already enough? Going back again and again over and over to the same page and not making clear what needed to be fixed, helpful hints not as helpful anymore and wouldn't being me where I needed to go. Looks like I'll just file by hand again.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1825
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is starting to become more difficult Turbo Tax is becoming more difficult than it needs to be also i bought the 2022 software completely useless.
Date published: 2023-04-17
Rated 1 out of 5 by from The opposite of helpful Vague and not helpful. At one point got stuck in a loop where it was asking me to fill in information and then later remove it. It asks you to upgrade to their more expensive options every step of the way. I get the impression they actually want it to be more difficult so that you pay for the upgrade. The "more information" links dont go into any details and I end up using google to figure out what info is required which makes me question why I am using this service in the first place.
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME EASY. STEP BY STEP. EASY TO USE AND EASY TO UNDERSTAND
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use! Was able to do my taxes in under 30 minutes! Awesome program!
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you for turbo tax, life saver I have been using it for 10 years now, no problems. Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from New user This was an easy system to use….very quick and explained what was needed. Cost was inexpensive.
Date published: 2023-04-17
Rated 5 out of 5 by from As easy as taxes can get I've used Turbo Tax for the second year in a row. Taxes are never simple, but at least TurboTax makes them easy. The program definitely found money I wouldn't have had I filed hard copies on my own. More than made up for the cost, and then some, and then some. Being able to pay to add my state refund is a huge plus as well.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax Sucks More Money From Me Each Year TurboTax has made itself into a necessary evil. I hate that I use it but the confusion of the US tax system and the fear that I may make a mistake on my return keeps me coming back. This year they charged the same fee for less, putting their LIVE help line behind a pay wall. I'm so excited for the day I can be rid of you, INTUIT.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product. I got everything I needed . I have been using Turbo Tax for last several years. Great product, make me sleep without worries.
Date published: 2023-04-17
Rated 3 out of 5 by from Not as satisfied this time around While it's always relatively easy to use and does what you ask it to do quickly, the price has gone up significantly since I last used it, so that was an unwelcome surprise. And it kept wanting me to add MAX, asked me several times. Isn't 200 of my dollars already enough? Going back again and again over and over to the same page and not making clear what needed to be fixed, helpful hints not as helpful anymore and wouldn't being me where I needed to go. Looks like I'll just file by hand again.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1825