TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
JPHolla from
Forced me to pay $118 dollars to claim less
Forced me to pay $118 dollars to claim much less of a credit with no option not to claim it.
Date published: 2023-04-17
Rated 1 out of 5 by
Nick Name 123451 from
Over Priced.
I had to pay 180$ and doesn't tell me why I need the deluxe or if i need to change it I only have 1 job (Not self employed) and a few apps that I use. Why is it Deluxe? .
Date published: 2023-04-17
Rated 4 out of 5 by
Kriket7 from
Turbo Tax is helpful
I just wish I was more comfortable with the virtual way to complete things. Maybe there could be a ZOOM or facetime option?
Date published: 2023-04-17
Rated 5 out of 5 by
YoungBoomer from
8 Years Filing with TurboTax, 0 Regrets
At this point, I can't imagine doing my taxes any other way. Next year, when my return is more complicated because of starting a new business, I know I'll still come back to TurboTax to file, though I will perhaps finally try having one of their experts take care of it all for me. Can highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by
TurboTaxFTW2023 from
Wonderful experience
I really appreciated the easy format of the site, the way that it guided me through small-business deductions I had never thought of, and the ease with which I was able to submit electronically - 5 stars!
Date published: 2023-04-17
Rated 5 out of 5 by
Ny return from
Turbo Tax is awesome
Super easy to use, accurate, quick and from the comfort of your home you can complete the return and electronically file
Date published: 2023-04-17
Rated 2 out of 5 by
huskersrule from
Core functions OK; error in College Credit
The basic feature set of TurboTax has been pretty good for many years now. The step-by-step interview process handles the actual logic in a (mostly) easy to understand way. One canalso call up detailed worksheets used to perform calculations. It would be nice if one could see the relationship between the data in these two completely separate user intefaces. But the feature set has been entirely static, so I'm not really sure that they are investing in the product or just reaping profits. HOWEVER, it made a spectacular error in calculating eligibility for the American Opportunity Tax Credit. It applied qualified expenses first to determining the eligibility of expenses for 529 distributions, thus leaving no expenses for the AOTC. I would have missed out on $2500 per college kid if I hadn't caught the error. The software has a snazzy animation showing that it's "maximizing" your education-related credits. Yet it failed spectacularly at this. I wonder how many millions of dollars have been missed-out on because of this error?
Date published: 2023-04-17
Rated 5 out of 5 by
Grasshopper 44 from
TurboTax is very user friendly!
Turbo Tax is easy to use, for anyone! User friendly!!
Date published: 2023-04-17
Rated 4 out of 5 by
Freda21 from
Free State wasn't allowed
When I prepared a friend's tax return, I denied the free state so that I could use it with my tax return. I paid for her WI state return. Then I did my taxes and it asked for payment. What happened to my free State? I had to pay $25 twice for two returns!!!
Date published: 2023-04-17
Rated 5 out of 5 by
B IL from
easy and fast to do
Fastest way to do your taxes allowing you do sit back and save time
All TurboTax® Offerings Reviews - Page 1823
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
JPHolla from
Forced me to pay $118 dollars to claim less
Forced me to pay $118 dollars to claim much less of a credit with no option not to claim it.
Date published: 2023-04-17
Rated 1 out of 5 by
Nick Name 123451 from
Over Priced.
I had to pay 180$ and doesn't tell me why I need the deluxe or if i need to change it I only have 1 job (Not self employed) and a few apps that I use. Why is it Deluxe? .
Date published: 2023-04-17
Rated 4 out of 5 by
Kriket7 from
Turbo Tax is helpful
I just wish I was more comfortable with the virtual way to complete things. Maybe there could be a ZOOM or facetime option?
Date published: 2023-04-17
Rated 5 out of 5 by
YoungBoomer from
8 Years Filing with TurboTax, 0 Regrets
At this point, I can't imagine doing my taxes any other way. Next year, when my return is more complicated because of starting a new business, I know I'll still come back to TurboTax to file, though I will perhaps finally try having one of their experts take care of it all for me. Can highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by
TurboTaxFTW2023 from
Wonderful experience
I really appreciated the easy format of the site, the way that it guided me through small-business deductions I had never thought of, and the ease with which I was able to submit electronically - 5 stars!
Date published: 2023-04-17
Rated 5 out of 5 by
Ny return from
Turbo Tax is awesome
Super easy to use, accurate, quick and from the comfort of your home you can complete the return and electronically file
Date published: 2023-04-17
Rated 2 out of 5 by
huskersrule from
Core functions OK; error in College Credit
The basic feature set of TurboTax has been pretty good for many years now. The step-by-step interview process handles the actual logic in a (mostly) easy to understand way. One canalso call up detailed worksheets used to perform calculations. It would be nice if one could see the relationship between the data in these two completely separate user intefaces. But the feature set has been entirely static, so I'm not really sure that they are investing in the product or just reaping profits. HOWEVER, it made a spectacular error in calculating eligibility for the American Opportunity Tax Credit. It applied qualified expenses first to determining the eligibility of expenses for 529 distributions, thus leaving no expenses for the AOTC. I would have missed out on $2500 per college kid if I hadn't caught the error. The software has a snazzy animation showing that it's "maximizing" your education-related credits. Yet it failed spectacularly at this. I wonder how many millions of dollars have been missed-out on because of this error?
Date published: 2023-04-17
Rated 5 out of 5 by
Grasshopper 44 from
TurboTax is very user friendly!
Turbo Tax is easy to use, for anyone! User friendly!!
Date published: 2023-04-17
Rated 4 out of 5 by
Freda21 from
Free State wasn't allowed
When I prepared a friend's tax return, I denied the free state so that I could use it with my tax return. I paid for her WI state return. Then I did my taxes and it asked for payment. What happened to my free State? I had to pay $25 twice for two returns!!!
Date published: 2023-04-17
Rated 5 out of 5 by
B IL from
easy and fast to do
Fastest way to do your taxes allowing you do sit back and save time
All TurboTax® Offerings Reviews - Page 1823
Date published: 2023-04-17