TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
ViviannaDaBich from
TurboTax sucks
They always say it's free and then I end up paying over $100 just to file. Then I pay so much in Federal taxes when I am lower class and a college student. Idiots.
Date published: 2023-04-17
Rated 1 out of 5 by
JMhawaii from
Turbo Tax Is not helpful
Overpayment on my credit card, Hawaii doesn't always have a 12 digit payers TIN which made things REALLY complicated and annoying.
Date published: 2023-04-17
Rated 5 out of 5 by
RFD1969 from
The live help was outstanding.
I had a problem with a 401K distribution. The help was top notch. Walked me right Through the problem.
Date published: 2023-04-17
Rated 5 out of 5 by
imaheligal from
Great help!
Easy help with a phone call! I got a return call in teh exact time it offered.
Date published: 2023-04-17
Rated 5 out of 5 by
bubily from
great
Very fast, easy to navigate, Im glad I used it with 2 days to go
Date published: 2023-04-17
Rated 5 out of 5 by
Capt Midnight from
Great time saver and easy to use.
I have used Turbo Tax since it first came out. Great product and time saver. It is easy to use and since I have used it many years, it is very familiar to me. I feel very comfortable using it and never have had any issues in the calculations it does. When I am using it, I feel like I have an old friend helping me.
Date published: 2023-04-17
Rated 4 out of 5 by
sickKW from
yippee
it was so easy and almost fun but I owed money so it wasn't really fun
Date published: 2023-04-17
Rated 5 out of 5 by
QUEV20 from
TURBO TAX IS EASY TO USE
EASY TO USE I PREPARE IT MYSEL, NO EXPERT HELP NEEDED, ANYONE CAN DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by
MikeDawn from
Tax return got very complicated last year
I recently inherited some rental properties. This prompted me to seek help with tax returns for my first time. I initially purchased the software from a warehouse club but my computer would not support the program. I did not realize this at first and ended up preparing my taxes through the web portal. Upon completion, I was perplexed as to why I was being charged again for the software that I had purchased. I requested assistance and when Nicole called to help she explained the difference between downloaded software and web direct software. She was able to get me a discount for the web version and then Costco refunded my purchase of the download software.
Date published: 2023-04-17
Rated 5 out of 5 by
DMJ2023 from
TurboTax is wonderful
They are respectful of your dedication to using the software
All TurboTax® Offerings Reviews - Page 1806
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ViviannaDaBich from
TurboTax sucks
They always say it's free and then I end up paying over $100 just to file. Then I pay so much in Federal taxes when I am lower class and a college student. Idiots.
Date published: 2023-04-17
Rated 1 out of 5 by
JMhawaii from
Turbo Tax Is not helpful
Overpayment on my credit card, Hawaii doesn't always have a 12 digit payers TIN which made things REALLY complicated and annoying.
Date published: 2023-04-17
Rated 5 out of 5 by
RFD1969 from
The live help was outstanding.
I had a problem with a 401K distribution. The help was top notch. Walked me right Through the problem.
Date published: 2023-04-17
Rated 5 out of 5 by
imaheligal from
Great help!
Easy help with a phone call! I got a return call in teh exact time it offered.
Date published: 2023-04-17
Rated 5 out of 5 by
bubily from
great
Very fast, easy to navigate, Im glad I used it with 2 days to go
Date published: 2023-04-17
Rated 5 out of 5 by
Capt Midnight from
Great time saver and easy to use.
I have used Turbo Tax since it first came out. Great product and time saver. It is easy to use and since I have used it many years, it is very familiar to me. I feel very comfortable using it and never have had any issues in the calculations it does. When I am using it, I feel like I have an old friend helping me.
Date published: 2023-04-17
Rated 4 out of 5 by
sickKW from
yippee
it was so easy and almost fun but I owed money so it wasn't really fun
Date published: 2023-04-17
Rated 5 out of 5 by
QUEV20 from
TURBO TAX IS EASY TO USE
EASY TO USE I PREPARE IT MYSEL, NO EXPERT HELP NEEDED, ANYONE CAN DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by
MikeDawn from
Tax return got very complicated last year
I recently inherited some rental properties. This prompted me to seek help with tax returns for my first time. I initially purchased the software from a warehouse club but my computer would not support the program. I did not realize this at first and ended up preparing my taxes through the web portal. Upon completion, I was perplexed as to why I was being charged again for the software that I had purchased. I requested assistance and when Nicole called to help she explained the difference between downloaded software and web direct software. She was able to get me a discount for the web version and then Costco refunded my purchase of the download software.
Date published: 2023-04-17
Rated 5 out of 5 by
DMJ2023 from
TurboTax is wonderful
They are respectful of your dedication to using the software
All TurboTax® Offerings Reviews - Page 1806
Date published: 2023-04-17