TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Pricing is too much, great customer service Turbotax has gotten expensive. I remember when it was free to use and file. I do enjoy how it offers a way to input my account information for it to automatically input all the details of my account. I really struggle with doing my taxes, because I get afraid of messing something up. This time I had the pleasure of speaking with Dawn W. for help and let me just say you guys are BEYOND LUCKY to have someone like her! She is more than patient, sweet, kind, and a great person. She really turned my attitude around and has given me the most confidence in filing my taxes this year. If I could get her every year I will be back!
Date published: 2023-04-17
Rated 2 out of 5 by from Go to an accountant. Turbo Tax used to be free but no more. I had no option for not to pay. My refund said 1000.00 but I paid 1000.00. Search questions didn't answer fully. I'm not a fan of turbo tax this year. Not at all.
Date published: 2023-04-17
Rated 5 out of 5 by from turboTax the easiest way to fill the Taxes Easy to fill up the taxes, especially if done every year, and your info need to be updated.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to follow directions! It was a little difficult to go back to pages that i already filled out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Great Service Turbo Tax Great Service and have been using for several years!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Great!! TurboTax is user friendly and easy to maneuver! I appreciate the services and the work they do to get me my maximum benefits!
Date published: 2023-04-17
Rated 1 out of 5 by from Got double charged Got double charged, I had already paid but got charged twice. Tried calling customer service and could not get to an actual person to work this out. Garbage software.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax is efficient but expensive. Turbotax is largely easy to use and offers a streamlined platform but then they make you feel terrible when you put in all the work and then they ask you pay.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and pretty easy! Love the simplicity and convenience of the application
Date published: 2023-04-17
Rated 3 out of 5 by from frustrated I have been using turbo tax for many years. I was very frustrated this year trying to file my state tax by mail. TT seems to make it very difficult trying to force me to e-file and of coarse spend the absurd price of $25.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1801
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pricing is too much, great customer service Turbotax has gotten expensive. I remember when it was free to use and file. I do enjoy how it offers a way to input my account information for it to automatically input all the details of my account. I really struggle with doing my taxes, because I get afraid of messing something up. This time I had the pleasure of speaking with Dawn W. for help and let me just say you guys are BEYOND LUCKY to have someone like her! She is more than patient, sweet, kind, and a great person. She really turned my attitude around and has given me the most confidence in filing my taxes this year. If I could get her every year I will be back!
Date published: 2023-04-17
Rated 2 out of 5 by from Go to an accountant. Turbo Tax used to be free but no more. I had no option for not to pay. My refund said 1000.00 but I paid 1000.00. Search questions didn't answer fully. I'm not a fan of turbo tax this year. Not at all.
Date published: 2023-04-17
Rated 5 out of 5 by from turboTax the easiest way to fill the Taxes Easy to fill up the taxes, especially if done every year, and your info need to be updated.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to follow directions! It was a little difficult to go back to pages that i already filled out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Great Service Turbo Tax Great Service and have been using for several years!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Great!! TurboTax is user friendly and easy to maneuver! I appreciate the services and the work they do to get me my maximum benefits!
Date published: 2023-04-17
Rated 1 out of 5 by from Got double charged Got double charged, I had already paid but got charged twice. Tried calling customer service and could not get to an actual person to work this out. Garbage software.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax is efficient but expensive. Turbotax is largely easy to use and offers a streamlined platform but then they make you feel terrible when you put in all the work and then they ask you pay.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and pretty easy! Love the simplicity and convenience of the application
Date published: 2023-04-17
Rated 3 out of 5 by from frustrated I have been using turbo tax for many years. I was very frustrated this year trying to file my state tax by mail. TT seems to make it very difficult trying to force me to e-file and of coarse spend the absurd price of $25.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1801