TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
TKW1 from
Turbo Tax is convenient.
Turbo Tax is convenient. I appreciate that certain documents can be uploaded. I can work on my taxes from anywhere, anytime. I can also file them electronically.
Date published: 2023-04-17
Rated 2 out of 5 by
WJ21 from
Paid for tax
Last year I paid for taxes to be filed. Apparently it was rejected. That is my fault, but why did turbo tax keep what I paid for the service if it was never filed.
Date published: 2023-04-17
Rated 1 out of 5 by
NJJ25 from
Feels like a scam!
I hate that it never gives you a price until you pay! What happened to FREE Turbo Tax. I had 3 W-2's and nothing else at all and I had to pay $137 for the work I DID!!! Hate this software. It is not transparent and you can't find help on the internet unless you pay for it.
Date published: 2023-04-17
Rated 5 out of 5 by
the defendant from
t was good
it did what i needed it do .quick enough , i woud use again
Date published: 2023-04-17
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by
MannamedFred from
Still a great service after a decade as a client
I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by
Ms Common Cents from
Count YOUR Own Coins!
I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
KingJBSmoove from
Easy to use
User friendly and makes it very simple to use! Recommend to anyone!
All TurboTax® Offerings Reviews - Page 1791
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TKW1 from
Turbo Tax is convenient.
Turbo Tax is convenient. I appreciate that certain documents can be uploaded. I can work on my taxes from anywhere, anytime. I can also file them electronically.
Date published: 2023-04-17
Rated 2 out of 5 by
WJ21 from
Paid for tax
Last year I paid for taxes to be filed. Apparently it was rejected. That is my fault, but why did turbo tax keep what I paid for the service if it was never filed.
Date published: 2023-04-17
Rated 1 out of 5 by
NJJ25 from
Feels like a scam!
I hate that it never gives you a price until you pay! What happened to FREE Turbo Tax. I had 3 W-2's and nothing else at all and I had to pay $137 for the work I DID!!! Hate this software. It is not transparent and you can't find help on the internet unless you pay for it.
Date published: 2023-04-17
Rated 5 out of 5 by
the defendant from
t was good
it did what i needed it do .quick enough , i woud use again
Date published: 2023-04-17
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by
MannamedFred from
Still a great service after a decade as a client
I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by
Ms Common Cents from
Count YOUR Own Coins!
I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
KingJBSmoove from
Easy to use
User friendly and makes it very simple to use! Recommend to anyone!
All TurboTax® Offerings Reviews - Page 1791
Date published: 2023-04-17