TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Rahipp from
Comprehensive and decent
My experience was ok, my financial situation is relatively straightforward. Disappointed with how the cost has soared in recent years.
Date published: 2023-04-17
Rated 3 out of 5 by
Unhappy26985 from
Turbo Tax is average
It has gotten too expensive. First time in 3 years without software loops that hang up the final review process. Will be checking out the competition for next year.
Date published: 2023-04-17
Rated 5 out of 5 by
BmanOKCOK from
TurboTax Rox
Effective and time-efficient. Help features add good clarity
Date published: 2023-04-17
Rated 5 out of 5 by
d a red from
good
easy to use, feel confident with the results, recommend to anyone
Date published: 2023-04-17
Rated 5 out of 5 by
taxfilerguy123456 from
Worked Fine
First time using Turbo Tax. Was easier than I expected.
Date published: 2023-04-17
Rated 2 out of 5 by
Socrates119 from
Changes that are not good
This was the worst experience with Turbo Tax. I have used the product for 30 years. It was difficult to navigate and there were a few frustrating sections that did not have a "back button" so I had to refill information. Overall it is still a good product.
Date published: 2023-04-17
Rated 5 out of 5 by
Kevbo63 from
Turbo Tax comes thru again!
Have been a Turbo Tax user for 10+ years. Gets easier and easier every year.
Date published: 2023-04-17
Rated 5 out of 5 by
Mayblies from
Awesome
Good job doing my taxes gonna tell all my friends.
Date published: 2023-04-17
Rated 1 out of 5 by
Annoyed1230 from
Charge you for every little thing
They charged us the same fee twice, plus forced us to upgrade to deluxe to enter a 1099. Then they charge you $40 just to pay the fee out of the small refund we did get back. Too many fees for the simple stuff we had
Date published: 2023-04-17
Rated 5 out of 5 by
Mick 46 from
Turbo Tax online
TurboTax was doing really great until the review, then it decided some of my 1099 info had not been entered and doubled my income on Schedule E. Julia was excellent in assisting me in determining what to delete to correct the problem and stayed with me until all was well and filed. Thank you, Julia!
All TurboTax® Offerings Reviews - Page 1789
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Rahipp from
Comprehensive and decent
My experience was ok, my financial situation is relatively straightforward. Disappointed with how the cost has soared in recent years.
Date published: 2023-04-17
Rated 3 out of 5 by
Unhappy26985 from
Turbo Tax is average
It has gotten too expensive. First time in 3 years without software loops that hang up the final review process. Will be checking out the competition for next year.
Date published: 2023-04-17
Rated 5 out of 5 by
BmanOKCOK from
TurboTax Rox
Effective and time-efficient. Help features add good clarity
Date published: 2023-04-17
Rated 5 out of 5 by
d a red from
good
easy to use, feel confident with the results, recommend to anyone
Date published: 2023-04-17
Rated 5 out of 5 by
taxfilerguy123456 from
Worked Fine
First time using Turbo Tax. Was easier than I expected.
Date published: 2023-04-17
Rated 2 out of 5 by
Socrates119 from
Changes that are not good
This was the worst experience with Turbo Tax. I have used the product for 30 years. It was difficult to navigate and there were a few frustrating sections that did not have a "back button" so I had to refill information. Overall it is still a good product.
Date published: 2023-04-17
Rated 5 out of 5 by
Kevbo63 from
Turbo Tax comes thru again!
Have been a Turbo Tax user for 10+ years. Gets easier and easier every year.
Date published: 2023-04-17
Rated 5 out of 5 by
Mayblies from
Awesome
Good job doing my taxes gonna tell all my friends.
Date published: 2023-04-17
Rated 1 out of 5 by
Annoyed1230 from
Charge you for every little thing
They charged us the same fee twice, plus forced us to upgrade to deluxe to enter a 1099. Then they charge you $40 just to pay the fee out of the small refund we did get back. Too many fees for the simple stuff we had
Date published: 2023-04-17
Rated 5 out of 5 by
Mick 46 from
Turbo Tax online
TurboTax was doing really great until the review, then it decided some of my 1099 info had not been entered and doubled my income on Schedule E. Julia was excellent in assisting me in determining what to delete to correct the problem and stayed with me until all was well and filed. Thank you, Julia!
All TurboTax® Offerings Reviews - Page 1789
Date published: 2023-04-17