TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Still a little trouble with K-1's I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy and is comprehensive Very comprehensive covering different aspects. Made it easy to file federal and state tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is great It was very interactive. It gave step by step instructions and answers to all frequently asked questions.
Date published: 2023-04-17
Rated 2 out of 5 by from no instructions for schedule 1, line 8 no instructions for schedule 1, line 8. Asks for TP number. No clear descriptor of what they want. Is it a number, a name, what number? No help provided. No question marks to learn more. Everything in turbo tax has helpful hints. Here is none. Terrible. I couldn't submit my taxes until this was completed. So had to guess. Disappointed. Also, overpriced. Prices increased substantially since last year. It's just software. Approaching prices of an accountant, but I have to do it myself???!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great and simple! This year was extremely simple to file. I was able to get through it a lot quicker.
Date published: 2023-04-17
Rated 5 out of 5 by from Love love love I have been using Turbo Tax for years and it is just as easy as always. If you are good at keeping records, Turbo Tax is a snap! Highly recommend it.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome and Maria is the best. Amazing Maria walked me through everything. Huge Huge help and wonderful personality. She went above and beyond to help me. Maria stayed on the line and solved every situation that came up. 2 states, own a business and worked in both states, residence in state other than I work in. She just kept going till we finished my taxes. Thank you so much Maria. Your a life saver.
Date published: 2023-04-17
Rated 5 out of 5 by from great jelp everytime Doing taxes is not fun. But I have been using turbo tax for almost 10 years now, and it's been a great help every time. It's easy to use, and the recent features of importing the forms from images and financial institutions has made the process so much easier.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is reliable It didn't prompt to enter details of 1098. I had to find ways to make entries for this. Looks like this is a defect. You claim you will ensure maximum refund, this is a serious defect
Date published: 2023-04-17
Rated 5 out of 5 by from accurate, easy, fast. It is said, no hesitation fast, acurrate,way easy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Still a little trouble with K-1's I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy and is comprehensive Very comprehensive covering different aspects. Made it easy to file federal and state tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is great It was very interactive. It gave step by step instructions and answers to all frequently asked questions.
Date published: 2023-04-17
Rated 2 out of 5 by from no instructions for schedule 1, line 8 no instructions for schedule 1, line 8. Asks for TP number. No clear descriptor of what they want. Is it a number, a name, what number? No help provided. No question marks to learn more. Everything in turbo tax has helpful hints. Here is none. Terrible. I couldn't submit my taxes until this was completed. So had to guess. Disappointed. Also, overpriced. Prices increased substantially since last year. It's just software. Approaching prices of an accountant, but I have to do it myself???!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great and simple! This year was extremely simple to file. I was able to get through it a lot quicker.
Date published: 2023-04-17
Rated 5 out of 5 by from Love love love I have been using Turbo Tax for years and it is just as easy as always. If you are good at keeping records, Turbo Tax is a snap! Highly recommend it.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome and Maria is the best. Amazing Maria walked me through everything. Huge Huge help and wonderful personality. She went above and beyond to help me. Maria stayed on the line and solved every situation that came up. 2 states, own a business and worked in both states, residence in state other than I work in. She just kept going till we finished my taxes. Thank you so much Maria. Your a life saver.
Date published: 2023-04-17
Rated 5 out of 5 by from great jelp everytime Doing taxes is not fun. But I have been using turbo tax for almost 10 years now, and it's been a great help every time. It's easy to use, and the recent features of importing the forms from images and financial institutions has made the process so much easier.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is reliable It didn't prompt to enter details of 1098. I had to find ways to make entries for this. Looks like this is a defect. You claim you will ensure maximum refund, this is a serious defect
Date published: 2023-04-17
Rated 5 out of 5 by from accurate, easy, fast. It is said, no hesitation fast, acurrate,way easy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1786