TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbotax was fantastic It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible service, scammy setup The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great but 1099-INT Had Zip Code Issues It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great and friendly every year. Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy to use. Good price. Reliable. Never had a problem
Date published: 2023-04-17
Rated 4 out of 5 by from Love TurboTax - wished it loved ItsDedubtible Very unfortunate that after deciding to keep ItsDeductible, TurboTax appears intent on killing it off slowly. No longer are you able to automatically input ItsDeductible donations into your tax return. TurboTax has made the ItsDeductible entries difficult to find and if you do find the link (buried in the Search box) you will see that all ItsDeductible can do now is produce a pdf file from which you manually type the deductions into your return, no longer are the deductions exported automatically into your tax return. Very sneaky and very unfortunate, for what is otherwise great software.
Date published: 2023-04-17
Rated 1 out of 5 by from Has become too expensive Price use to be reasonable. Just keeps going up more and more each year.
Date published: 2023-04-17
Rated 5 out of 5 by from Great system They walk you through. Easy to use. I would highly recommend
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was fantastic It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible service, scammy setup The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great but 1099-INT Had Zip Code Issues It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great and friendly every year. Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy to use. Good price. Reliable. Never had a problem
Date published: 2023-04-17
Rated 4 out of 5 by from Love TurboTax - wished it loved ItsDedubtible Very unfortunate that after deciding to keep ItsDeductible, TurboTax appears intent on killing it off slowly. No longer are you able to automatically input ItsDeductible donations into your tax return. TurboTax has made the ItsDeductible entries difficult to find and if you do find the link (buried in the Search box) you will see that all ItsDeductible can do now is produce a pdf file from which you manually type the deductions into your return, no longer are the deductions exported automatically into your tax return. Very sneaky and very unfortunate, for what is otherwise great software.
Date published: 2023-04-17
Rated 1 out of 5 by from Has become too expensive Price use to be reasonable. Just keeps going up more and more each year.
Date published: 2023-04-17
Rated 5 out of 5 by from Great system They walk you through. Easy to use. I would highly recommend
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1783