TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is great - Cryptocurrency Filers Turbo Tax was thorough as usual. I am a cryptocurrency user and holder and utilize TaxBit for my CSV files. One thing I would suggest to Turbo Tax, is to add an option for micro-transactions used when interacting with the blockchain for "Fees" to use the blockchain. I've had to go through and manually adjust these micro fees without cost basis and no gains; it just doesn't feel right having to manually go through and do this and they aren't reported as accurately as they could be. It's hard for a lot of systems to account for losses when they are less than one penny in actual USD value. Thank you!
Date published: 2023-04-17
Rated 3 out of 5 by from Unreliable fee information to start with I started with the filing with $0 fee and then during the middile of the thefiling i had to upgrade for a $29 fee. After that reason it gave some random reason and forced me to upgrade to a $59 fee. After I gave my bank details and submitted, the final fee was $98. Why don't you just show how much it will cost in the beginning so that I don't waste my time.
Date published: 2023-04-17
Rated 5 out of 5 by from I'm confident they considered all the details. I tried H&R Block, but it would not let me enter information for a tax break that I have used for years. TurboTax asked for the information and properly put it into the tax form.
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use Its always easy to use and never have issues with explanations of what's going on.
Date published: 2023-04-17
Rated 5 out of 5 by from Love It! TurboTax is very easy to use and helpful and I like being able to compare to last year.
Date published: 2023-04-17
Rated 3 out of 5 by from Save your work often! I was doing my taxes in one long session, so I hadn't quit and saved my work yet. I clicked on the screen to enter my estimated tax payments and TurboTax very suddenly crashed. It lost all the work I had done so far--all my income and deductions. This was on a Mac. I'm used to applications auto-saving, so I hadn't done anything to safeguard my work as I was doing it. Also I'd like a lot more guidance about whether I need to do Alternative Minimum Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Nice easy n fast to use. Step by step varification and instructions were awesome.
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive You can't just go to a specific form or page but have to keep hitting BACK. Online product is expensive. You don't make a Mac product (CD) for my operating system. You required me to upgrade my operating system, but I can't without breaking other specialized software without updating them too. Extremely difficult to find payment option of using a credit/debit card instead of paying out of refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Approved Very easy and well organized. Will always use TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from I love filing with TurboTax every year I love using TurboTax every year. It makes tax filing so much easier. From pulling info from our tax forms (W-2, 1098, 1099, etc.) to getting our tax info from prior years, tips, etc.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great - Cryptocurrency Filers Turbo Tax was thorough as usual. I am a cryptocurrency user and holder and utilize TaxBit for my CSV files. One thing I would suggest to Turbo Tax, is to add an option for micro-transactions used when interacting with the blockchain for "Fees" to use the blockchain. I've had to go through and manually adjust these micro fees without cost basis and no gains; it just doesn't feel right having to manually go through and do this and they aren't reported as accurately as they could be. It's hard for a lot of systems to account for losses when they are less than one penny in actual USD value. Thank you!
Date published: 2023-04-17
Rated 3 out of 5 by from Unreliable fee information to start with I started with the filing with $0 fee and then during the middile of the thefiling i had to upgrade for a $29 fee. After that reason it gave some random reason and forced me to upgrade to a $59 fee. After I gave my bank details and submitted, the final fee was $98. Why don't you just show how much it will cost in the beginning so that I don't waste my time.
Date published: 2023-04-17
Rated 5 out of 5 by from I'm confident they considered all the details. I tried H&R Block, but it would not let me enter information for a tax break that I have used for years. TurboTax asked for the information and properly put it into the tax form.
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use Its always easy to use and never have issues with explanations of what's going on.
Date published: 2023-04-17
Rated 5 out of 5 by from Love It! TurboTax is very easy to use and helpful and I like being able to compare to last year.
Date published: 2023-04-17
Rated 3 out of 5 by from Save your work often! I was doing my taxes in one long session, so I hadn't quit and saved my work yet. I clicked on the screen to enter my estimated tax payments and TurboTax very suddenly crashed. It lost all the work I had done so far--all my income and deductions. This was on a Mac. I'm used to applications auto-saving, so I hadn't done anything to safeguard my work as I was doing it. Also I'd like a lot more guidance about whether I need to do Alternative Minimum Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Nice easy n fast to use. Step by step varification and instructions were awesome.
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive You can't just go to a specific form or page but have to keep hitting BACK. Online product is expensive. You don't make a Mac product (CD) for my operating system. You required me to upgrade my operating system, but I can't without breaking other specialized software without updating them too. Extremely difficult to find payment option of using a credit/debit card instead of paying out of refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Approved Very easy and well organized. Will always use TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from I love filing with TurboTax every year I love using TurboTax every year. It makes tax filing so much easier. From pulling info from our tax forms (W-2, 1098, 1099, etc.) to getting our tax info from prior years, tips, etc.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1782