TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
NotSoHappyReturns from
TurboTax Premier Desktop Download was a pain
No happy with using TurboTax Premier. It asked me to pay the State e-filing fee even though it is supposed to be included in the product.
Date published: 2023-04-17
Rated 5 out of 5 by
JGW Taxes from
Turbo Tax for 2022 taxes...
Went as smooth as it has the last 8 years with Turbo Tax.
Date published: 2023-04-17
Rated 1 out of 5 by
asdfljasdfl from
1040x NOT WORKING!!!!
Was UNABLE to refile via e-file after making a mistake on my taxes (original was rejected by feds and state because of wrong social security number). TurboTax sent emails about the rejected status of both submission,... so I revise the SS number and try to submit a 1040x and now TurboTax is reporting I did not submit my original paperwork through e-file (after the email that forms were not accepted, so obviously I DID submit the files but they were rejected). I'm out the charge for the state filing and have to submit my taxes through the mail. I WOULD NEVER agree to the $25 if I knew that if I made a mistake on a form that I would not be able to submit the 1040x via e-file, I would never fork over the fee for the electronic submission. There are some folks complaining about this - look if you want - this is a problem that TurboTax has not address as early as 2020. I will continue to use TurboTax - just not e-file. Save yourself $25 or what your state fees are,... live and learn- hope this helps someone and they avoid e-file for your state <sigh>
Date published: 2023-04-17
Rated 4 out of 5 by
LonnieCO23 from
Pretty Good
Would have loved to give 5 stars for the speed, ease and convenience, but i paid $200 which was bit high I think compared to past years.
Date published: 2023-04-17
Rated 5 out of 5 by
Super gomp from
TurboTax is Awesome
It is easy to use I recommend this to anyone thanks again TurboTax
Date published: 2023-04-17
Rated 5 out of 5 by
TerrB from
I had such anxiety but ended up just fine
Last year I hired an agency but I had deductions I was nervous about (new home,kid etc) and it ended up being a complete ring-a-maroo. Everything was late and hectic and lost in the mail and UBER STRESSFUL. This year I came back to TurboTax and I was happy to experience a very simple step by step process that not only filed my Fed but also my State. It pays dividends to keep your receipts and tax info all in one place. I thankfully had done so and was able to easily input my deductions and W2's. If I didn't understand a concept, the ability to look up explanations was clear and available. SO NICE! All in all, it didn't kill me and I am happy to be back with turbotax.
Date published: 2023-04-17
Rated 4 out of 5 by
rtschen from
Good
Good point is, your support is prompt ! I feel that you are not so nice is: different from previous years, You take "Capitol Loss" Schule D service outside of the Basic service (the $59.00 one). Upgrade the charge to be $119.00 more only for this little thing! Why?!
Date published: 2023-04-17
Rated 5 out of 5 by
IVITA IVANOFF from
Turbo tax is great
Great experience as always. It was straight forward and easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
Axel102 from
Turbotax is awsome
Awesome job as always. Awesome job as always. Awesome job as always.
Date published: 2023-04-17
Rated 5 out of 5 by
Natgeo704 from
TurboTax
Turbotax is really turbo fast! very useful and helpful to get your taxes done in no time. Get it done and get it done now, no need to wait in line when you can go online. Win the race and beat the deadline with turbo tax.
All TurboTax® Offerings Reviews - Page 1780
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
NotSoHappyReturns from
TurboTax Premier Desktop Download was a pain
No happy with using TurboTax Premier. It asked me to pay the State e-filing fee even though it is supposed to be included in the product.
Date published: 2023-04-17
Rated 5 out of 5 by
JGW Taxes from
Turbo Tax for 2022 taxes...
Went as smooth as it has the last 8 years with Turbo Tax.
Date published: 2023-04-17
Rated 1 out of 5 by
asdfljasdfl from
1040x NOT WORKING!!!!
Was UNABLE to refile via e-file after making a mistake on my taxes (original was rejected by feds and state because of wrong social security number). TurboTax sent emails about the rejected status of both submission,... so I revise the SS number and try to submit a 1040x and now TurboTax is reporting I did not submit my original paperwork through e-file (after the email that forms were not accepted, so obviously I DID submit the files but they were rejected). I'm out the charge for the state filing and have to submit my taxes through the mail. I WOULD NEVER agree to the $25 if I knew that if I made a mistake on a form that I would not be able to submit the 1040x via e-file, I would never fork over the fee for the electronic submission. There are some folks complaining about this - look if you want - this is a problem that TurboTax has not address as early as 2020. I will continue to use TurboTax - just not e-file. Save yourself $25 or what your state fees are,... live and learn- hope this helps someone and they avoid e-file for your state <sigh>
Date published: 2023-04-17
Rated 4 out of 5 by
LonnieCO23 from
Pretty Good
Would have loved to give 5 stars for the speed, ease and convenience, but i paid $200 which was bit high I think compared to past years.
Date published: 2023-04-17
Rated 5 out of 5 by
Super gomp from
TurboTax is Awesome
It is easy to use I recommend this to anyone thanks again TurboTax
Date published: 2023-04-17
Rated 5 out of 5 by
TerrB from
I had such anxiety but ended up just fine
Last year I hired an agency but I had deductions I was nervous about (new home,kid etc) and it ended up being a complete ring-a-maroo. Everything was late and hectic and lost in the mail and UBER STRESSFUL. This year I came back to TurboTax and I was happy to experience a very simple step by step process that not only filed my Fed but also my State. It pays dividends to keep your receipts and tax info all in one place. I thankfully had done so and was able to easily input my deductions and W2's. If I didn't understand a concept, the ability to look up explanations was clear and available. SO NICE! All in all, it didn't kill me and I am happy to be back with turbotax.
Date published: 2023-04-17
Rated 4 out of 5 by
rtschen from
Good
Good point is, your support is prompt ! I feel that you are not so nice is: different from previous years, You take "Capitol Loss" Schule D service outside of the Basic service (the $59.00 one). Upgrade the charge to be $119.00 more only for this little thing! Why?!
Date published: 2023-04-17
Rated 5 out of 5 by
IVITA IVANOFF from
Turbo tax is great
Great experience as always. It was straight forward and easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
Axel102 from
Turbotax is awsome
Awesome job as always. Awesome job as always. Awesome job as always.
Date published: 2023-04-17
Rated 5 out of 5 by
Natgeo704 from
TurboTax
Turbotax is really turbo fast! very useful and helpful to get your taxes done in no time. Get it done and get it done now, no need to wait in line when you can go online. Win the race and beat the deadline with turbo tax.
All TurboTax® Offerings Reviews - Page 1780
Date published: 2023-04-17