TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Save your work often! I was doing my taxes in one long session, so I hadn't quit and saved my work yet. I clicked on the screen to enter my estimated tax payments and TurboTax very suddenly crashed. It lost all the work I had done so far--all my income and deductions. This was on a Mac. I'm used to applications auto-saving, so I hadn't done anything to safeguard my work as I was doing it. Also I'd like a lot more guidance about whether I need to do Alternative Minimum Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Nice easy n fast to use. Step by step varification and instructions were awesome.
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive You can't just go to a specific form or page but have to keep hitting BACK. Online product is expensive. You don't make a Mac product (CD) for my operating system. You required me to upgrade my operating system, but I can't without breaking other specialized software without updating them too. Extremely difficult to find payment option of using a credit/debit card instead of paying out of refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Approved Very easy and well organized. Will always use TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from I love filing with TurboTax every year I love using TurboTax every year. It makes tax filing so much easier. From pulling info from our tax forms (W-2, 1098, 1099, etc.) to getting our tax info from prior years, tips, etc.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax saved my day!! I have used TurboTax to file 2022 return. There are a lot of things happened in my life in 2-22. We had a newborn baby, a new job, and relocate from New York to California! I cannot imagine how I would navigate those tricky tax situations myself without TurboTax. Greatly appreciated it !!
Date published: 2023-04-17
Rated 5 out of 5 by from Love it I'm a disaster with taxes, but TurboTax makes it easy.
Date published: 2023-04-17
Rated 2 out of 5 by from Penalty and Interest, why? I think the explanations were simpler to understand this year. My issue is that my tax payment included a penalty and interest when I filed and paid prior to the deadline. Can't ask a question without paying an extra fee. I won't use it again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from super easy super easy , done in less than an hour, should have used this every year
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use I love using Turbo Tax and find that it is plenty user friendly. If I have additional questions I know that I can get help through the program.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1772
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Save your work often! I was doing my taxes in one long session, so I hadn't quit and saved my work yet. I clicked on the screen to enter my estimated tax payments and TurboTax very suddenly crashed. It lost all the work I had done so far--all my income and deductions. This was on a Mac. I'm used to applications auto-saving, so I hadn't done anything to safeguard my work as I was doing it. Also I'd like a lot more guidance about whether I need to do Alternative Minimum Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Nice easy n fast to use. Step by step varification and instructions were awesome.
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive You can't just go to a specific form or page but have to keep hitting BACK. Online product is expensive. You don't make a Mac product (CD) for my operating system. You required me to upgrade my operating system, but I can't without breaking other specialized software without updating them too. Extremely difficult to find payment option of using a credit/debit card instead of paying out of refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Approved Very easy and well organized. Will always use TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from I love filing with TurboTax every year I love using TurboTax every year. It makes tax filing so much easier. From pulling info from our tax forms (W-2, 1098, 1099, etc.) to getting our tax info from prior years, tips, etc.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax saved my day!! I have used TurboTax to file 2022 return. There are a lot of things happened in my life in 2-22. We had a newborn baby, a new job, and relocate from New York to California! I cannot imagine how I would navigate those tricky tax situations myself without TurboTax. Greatly appreciated it !!
Date published: 2023-04-17
Rated 5 out of 5 by from Love it I'm a disaster with taxes, but TurboTax makes it easy.
Date published: 2023-04-17
Rated 2 out of 5 by from Penalty and Interest, why? I think the explanations were simpler to understand this year. My issue is that my tax payment included a penalty and interest when I filed and paid prior to the deadline. Can't ask a question without paying an extra fee. I won't use it again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from super easy super easy , done in less than an hour, should have used this every year
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use I love using Turbo Tax and find that it is plenty user friendly. If I have additional questions I know that I can get help through the program.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1772