TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Still have to PAY for STATE filing??? For simple taxes, TT is great! Once you start getting into K-1s, crypto not so much. Some questions are not easy to understand. And the program says this number can't be zero but the reference form and line is zero... I paid up for Premier but still have to chip in for STATE filing (doing my kid's taxes). Seriously considering another software
Date published: 2023-04-17
Rated 1 out of 5 by from refile instruction to fix errors are terrible. Needed a new PIN to file taxes and the process to refile it terrible. It never went back to the entry point to correct the problem. it just went to refile without fixing anything.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Service Very easy to use and worry free. I use it every year.
Date published: 2023-04-17
Rated 4 out of 5 by from Works well but Sexist I am fillng jointly as a wife, but all the questions are asked regarding my husband. He is always first. Other than that, everything works well and helpful information is provided.
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax Very easy to understand. They walk you through step by step. There is always help if you don't understand.
Date published: 2023-04-17
Rated 3 out of 5 by from GETS IN A LOOP WHEN THERE IS AN ISSUE I TRY TO USE SUPPORT/HELP BUT DON'T GET AN ANSWER TO MY QUESTION. I END UP TRYING DIFFERENT WAYS TO MOVE FORWARD BUT IT TAKES A LONG TIME TO FIND THE RIGHT WAY TO DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience very easy to follow, took me less time than last year
Date published: 2023-04-17
Rated 5 out of 5 by from SUPER EASY! EASY TO USE AND GOT A BIG RETURN!! WILL RECOMMEND TO EVERYONE!
Date published: 2023-04-17
Rated 5 out of 5 by from TURBOTAX IS EASY AND RELIABLE This is my sixth year using TurboTax. It is quick, easy and reliable.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Switched from TaxAct to Turbo Tax this year because the former has gotten so hard to use. Happy that I did, even though it meant I worked through my taxes twice this year. The prompts and explanations for Turbo Tax were *much* clearer, and when it found any issues it provided a clear explanation of the problem and what was needed to fix it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Still have to PAY for STATE filing??? For simple taxes, TT is great! Once you start getting into K-1s, crypto not so much. Some questions are not easy to understand. And the program says this number can't be zero but the reference form and line is zero... I paid up for Premier but still have to chip in for STATE filing (doing my kid's taxes). Seriously considering another software
Date published: 2023-04-17
Rated 1 out of 5 by from refile instruction to fix errors are terrible. Needed a new PIN to file taxes and the process to refile it terrible. It never went back to the entry point to correct the problem. it just went to refile without fixing anything.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Service Very easy to use and worry free. I use it every year.
Date published: 2023-04-17
Rated 4 out of 5 by from Works well but Sexist I am fillng jointly as a wife, but all the questions are asked regarding my husband. He is always first. Other than that, everything works well and helpful information is provided.
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax Very easy to understand. They walk you through step by step. There is always help if you don't understand.
Date published: 2023-04-17
Rated 3 out of 5 by from GETS IN A LOOP WHEN THERE IS AN ISSUE I TRY TO USE SUPPORT/HELP BUT DON'T GET AN ANSWER TO MY QUESTION. I END UP TRYING DIFFERENT WAYS TO MOVE FORWARD BUT IT TAKES A LONG TIME TO FIND THE RIGHT WAY TO DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience very easy to follow, took me less time than last year
Date published: 2023-04-17
Rated 5 out of 5 by from SUPER EASY! EASY TO USE AND GOT A BIG RETURN!! WILL RECOMMEND TO EVERYONE!
Date published: 2023-04-17
Rated 5 out of 5 by from TURBOTAX IS EASY AND RELIABLE This is my sixth year using TurboTax. It is quick, easy and reliable.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Switched from TaxAct to Turbo Tax this year because the former has gotten so hard to use. Happy that I did, even though it meant I worked through my taxes twice this year. The prompts and explanations for Turbo Tax were *much* clearer, and when it found any issues it provided a clear explanation of the problem and what was needed to fix it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1765