TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by Rosie Joe from Excellent experience I love that I don't really have to know anything about taxes to get my taxes done.
Date published: 2023-04-17
Rated 5 out of 5 by Luvapril from TurboTax is Patience with Us! Every step of the way, you have guidance and expert advice!
Date published: 2023-04-17
Rated 1 out of 5 by Chadford from TurboTax lobbies for us to continue to do taxes There have been several efforts by congresspeople to allow our taxes to be done automatically, as it is done in most Western countries. TurboTax lobbies against those efforts because they basically have a monopoly on this artificial industry.
Date published: 2023-04-17
Rated 5 out of 5 by MugsBo from Awesome Great! i would wreak amend to anyone doing taxes! HAHA
Date published: 2023-04-17
Rated 1 out of 5 by JanKutach from Not for the inexperienced tax preparer forms didn't show all the boxes I had on my 1099s; contributing to the SEP account is difficult to find and it did not lower our taxes which doesn't make sense to me. When I reached out to their "tax expert" they were of ZERO help. then they disconnected with me in the middle of a conversation. Horrible. Not using Turbo tax again.
Date published: 2023-04-17
Rated 5 out of 5 by Nikei from TurboTax good Good experience working with TurboTax for last 10 years
Date published: 2023-04-17
Rated 2 out of 5 by Chris902 from I'll learn to do this myself Thank you for helping me realize that I just need to learn to do all of this on my own. You should really be more up front with what the cost will be at the beginning of the process. Is it really Deluxe if you HAVE to have it in order to file? Just call it a fee. And State having a cost to file... If the fee is because YOU filled in the information, where's the option for me to fill it in myself? Again.. just call it a fee if there's no option outside of it. I would rather you tell me you're going to charge $100+ for me to file my taxes rather than get to the end to be hit with all of the fees thinking I didn't have to pay anything at the beginning. If i had a better option I would have went with it and next year my better option will be to do it myself. Lastly, not being able to pay the Turbo Tax fees with BOTH federal and state is should be changed. Why can't you pay with whatever your balance is? Speaking of, it's very misleading to say what the tax return is and then go throughout steps to pay for items individually you thought were already covered by other returns. If I'm paying a service over $100 I expect to get more out of it rather than having to fill in bank information THREE DIFFERENT TIMES.
Date published: 2023-04-17
Rated 5 out of 5 by Tobifortunate89 from Great Easy to use. Extra help features put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by Ajb427 from Turbo tax is awesone Easy and fast to use and recommend anyone to try it.
Date published: 2023-04-17
Rated 5 out of 5 by SAW213 from Thanks Thanks for having something that enables me to do my taxes without being audited/being jailed for failing to do math.
All TurboTax® Offerings Reviews - Page 1764
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Rosie Joe from Excellent experience I love that I don't really have to know anything about taxes to get my taxes done.
Date published: 2023-04-17
Rated 5 out of 5 by Luvapril from TurboTax is Patience with Us! Every step of the way, you have guidance and expert advice!
Date published: 2023-04-17
Rated 1 out of 5 by Chadford from TurboTax lobbies for us to continue to do taxes There have been several efforts by congresspeople to allow our taxes to be done automatically, as it is done in most Western countries. TurboTax lobbies against those efforts because they basically have a monopoly on this artificial industry.
Date published: 2023-04-17
Rated 5 out of 5 by MugsBo from Awesome Great! i would wreak amend to anyone doing taxes! HAHA
Date published: 2023-04-17
Rated 1 out of 5 by JanKutach from Not for the inexperienced tax preparer forms didn't show all the boxes I had on my 1099s; contributing to the SEP account is difficult to find and it did not lower our taxes which doesn't make sense to me. When I reached out to their "tax expert" they were of ZERO help. then they disconnected with me in the middle of a conversation. Horrible. Not using Turbo tax again.
Date published: 2023-04-17
Rated 5 out of 5 by Nikei from TurboTax good Good experience working with TurboTax for last 10 years
Date published: 2023-04-17
Rated 2 out of 5 by Chris902 from I'll learn to do this myself Thank you for helping me realize that I just need to learn to do all of this on my own. You should really be more up front with what the cost will be at the beginning of the process. Is it really Deluxe if you HAVE to have it in order to file? Just call it a fee. And State having a cost to file... If the fee is because YOU filled in the information, where's the option for me to fill it in myself? Again.. just call it a fee if there's no option outside of it. I would rather you tell me you're going to charge $100+ for me to file my taxes rather than get to the end to be hit with all of the fees thinking I didn't have to pay anything at the beginning. If i had a better option I would have went with it and next year my better option will be to do it myself. Lastly, not being able to pay the Turbo Tax fees with BOTH federal and state is should be changed. Why can't you pay with whatever your balance is? Speaking of, it's very misleading to say what the tax return is and then go throughout steps to pay for items individually you thought were already covered by other returns. If I'm paying a service over $100 I expect to get more out of it rather than having to fill in bank information THREE DIFFERENT TIMES.
Date published: 2023-04-17
Rated 5 out of 5 by Tobifortunate89 from Great Easy to use. Extra help features put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by Ajb427 from Turbo tax is awesone Easy and fast to use and recommend anyone to try it.
Date published: 2023-04-17
Rated 5 out of 5 by SAW213 from Thanks Thanks for having something that enables me to do my taxes without being audited/being jailed for failing to do math.
All TurboTax® Offerings Reviews - Page 1764
Date published: 2023-04-17