TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Excellent experience I love that I don't really have to know anything about taxes to get my taxes done.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Patience with Us! Every step of the way, you have guidance and expert advice!
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax lobbies for us to continue to do taxes There have been several efforts by congresspeople to allow our taxes to be done automatically, as it is done in most Western countries. TurboTax lobbies against those efforts because they basically have a monopoly on this artificial industry.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Great! i would wreak amend to anyone doing taxes! HAHA
Date published: 2023-04-17
Rated 1 out of 5 by from Not for the inexperienced tax preparer forms didn't show all the boxes I had on my 1099s; contributing to the SEP account is difficult to find and it did not lower our taxes which doesn't make sense to me. When I reached out to their "tax expert" they were of ZERO help. then they disconnected with me in the middle of a conversation. Horrible. Not using Turbo tax again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax good Good experience working with TurboTax for last 10 years
Date published: 2023-04-17
Rated 2 out of 5 by from I'll learn to do this myself Thank you for helping me realize that I just need to learn to do all of this on my own. You should really be more up front with what the cost will be at the beginning of the process. Is it really Deluxe if you HAVE to have it in order to file? Just call it a fee. And State having a cost to file... If the fee is because YOU filled in the information, where's the option for me to fill it in myself? Again.. just call it a fee if there's no option outside of it. I would rather you tell me you're going to charge $100+ for me to file my taxes rather than get to the end to be hit with all of the fees thinking I didn't have to pay anything at the beginning. If i had a better option I would have went with it and next year my better option will be to do it myself. Lastly, not being able to pay the Turbo Tax fees with BOTH federal and state is should be changed. Why can't you pay with whatever your balance is? Speaking of, it's very misleading to say what the tax return is and then go throughout steps to pay for items individually you thought were already covered by other returns. If I'm paying a service over $100 I expect to get more out of it rather than having to fill in bank information THREE DIFFERENT TIMES.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy to use. Extra help features put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesone Easy and fast to use and recommend anyone to try it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks Thanks for having something that enables me to do my taxes without being audited/being jailed for failing to do math.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1764
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent experience I love that I don't really have to know anything about taxes to get my taxes done.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Patience with Us! Every step of the way, you have guidance and expert advice!
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax lobbies for us to continue to do taxes There have been several efforts by congresspeople to allow our taxes to be done automatically, as it is done in most Western countries. TurboTax lobbies against those efforts because they basically have a monopoly on this artificial industry.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Great! i would wreak amend to anyone doing taxes! HAHA
Date published: 2023-04-17
Rated 1 out of 5 by from Not for the inexperienced tax preparer forms didn't show all the boxes I had on my 1099s; contributing to the SEP account is difficult to find and it did not lower our taxes which doesn't make sense to me. When I reached out to their "tax expert" they were of ZERO help. then they disconnected with me in the middle of a conversation. Horrible. Not using Turbo tax again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax good Good experience working with TurboTax for last 10 years
Date published: 2023-04-17
Rated 2 out of 5 by from I'll learn to do this myself Thank you for helping me realize that I just need to learn to do all of this on my own. You should really be more up front with what the cost will be at the beginning of the process. Is it really Deluxe if you HAVE to have it in order to file? Just call it a fee. And State having a cost to file... If the fee is because YOU filled in the information, where's the option for me to fill it in myself? Again.. just call it a fee if there's no option outside of it. I would rather you tell me you're going to charge $100+ for me to file my taxes rather than get to the end to be hit with all of the fees thinking I didn't have to pay anything at the beginning. If i had a better option I would have went with it and next year my better option will be to do it myself. Lastly, not being able to pay the Turbo Tax fees with BOTH federal and state is should be changed. Why can't you pay with whatever your balance is? Speaking of, it's very misleading to say what the tax return is and then go throughout steps to pay for items individually you thought were already covered by other returns. If I'm paying a service over $100 I expect to get more out of it rather than having to fill in bank information THREE DIFFERENT TIMES.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy to use. Extra help features put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesone Easy and fast to use and recommend anyone to try it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks Thanks for having something that enables me to do my taxes without being audited/being jailed for failing to do math.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1764