TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Easy to use and understand Have used Turbotax for years. It is easy to use and answers all of my questions.
Date published: 2023-04-17
Rated 5 out of 5 by from been using for years had an issue where the 8915 worksheet caused errors, your online assistants help resolve the matter
Date published: 2023-04-17
Rated 5 out of 5 by from Quick & Easy! Extremely helpful, allowed me to keep my information organized and get it done quickly!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is good. Turbo tax was easily accessible. i could go back and forth and save the info.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax 2022 Great and easy to use but quite expensive after it is all said and done. I had to pay for state and then pay to file state. If I buy state then it should be included. It's getting so expensive that I may look into getting a tax professional for future returns.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is convenient It's helpful and convenient how the step by step instructions guide you to correctly fill everything out.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is GREAT! Turbo tax is very easy to use, it was quick and easy and walks you through entering your taxes?
Date published: 2023-04-17
Rated 4 out of 5 by from Interface good, technical details glitchy The interface is good and easy to navigate. The import feature from financial institutions continues to be very buggy. And it got hung up a lot, causing restarts.
Date published: 2023-04-17
Rated 4 out of 5 by from Happy - Hoping not same issue as 2021 Tax I have always been extremely happy with TurboTax. However, last year (for 2021 taxes) something was amiss regarding COVID relief payments in received in 2021. I didn't get a form I guess so neglected to enter something and went from at $2,300 refund to owing $530 -- not the way I wanted to wrap up 2021. I called TurboTax Customer Support and really got no definitive answers on why it happens and why TurboTax didn't catch it (so it wasn't 100% accurate). So for my taxes this year, I have secured the Tax Audit Defense because I don't trust TurboTax at the moment. I wanted to give TurboTax another chance, but see the Tax Audit Defense as a necessary step at this point.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome! TurboTax is awesome Easy to do. Once i had al data it was a 1-1/2 hour and it was done,
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and understand Have used Turbotax for years. It is easy to use and answers all of my questions.
Date published: 2023-04-17
Rated 5 out of 5 by from been using for years had an issue where the 8915 worksheet caused errors, your online assistants help resolve the matter
Date published: 2023-04-17
Rated 5 out of 5 by from Quick & Easy! Extremely helpful, allowed me to keep my information organized and get it done quickly!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is good. Turbo tax was easily accessible. i could go back and forth and save the info.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax 2022 Great and easy to use but quite expensive after it is all said and done. I had to pay for state and then pay to file state. If I buy state then it should be included. It's getting so expensive that I may look into getting a tax professional for future returns.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is convenient It's helpful and convenient how the step by step instructions guide you to correctly fill everything out.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is GREAT! Turbo tax is very easy to use, it was quick and easy and walks you through entering your taxes?
Date published: 2023-04-17
Rated 4 out of 5 by from Interface good, technical details glitchy The interface is good and easy to navigate. The import feature from financial institutions continues to be very buggy. And it got hung up a lot, causing restarts.
Date published: 2023-04-17
Rated 4 out of 5 by from Happy - Hoping not same issue as 2021 Tax I have always been extremely happy with TurboTax. However, last year (for 2021 taxes) something was amiss regarding COVID relief payments in received in 2021. I didn't get a form I guess so neglected to enter something and went from at $2,300 refund to owing $530 -- not the way I wanted to wrap up 2021. I called TurboTax Customer Support and really got no definitive answers on why it happens and why TurboTax didn't catch it (so it wasn't 100% accurate). So for my taxes this year, I have secured the Tax Audit Defense because I don't trust TurboTax at the moment. I wanted to give TurboTax another chance, but see the Tax Audit Defense as a necessary step at this point.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome! TurboTax is awesome Easy to do. Once i had al data it was a 1-1/2 hour and it was done,
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1747