TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
ctb05 from
ok
easy...requires too many characters in the review...
Date published: 2023-04-17
Rated 2 out of 5 by
null from
Stressful and disappointing experience
It was a pretty miserable experience. TurboTax would not interpret my IRA contributions correctly. I knew what Form 8606 should look like, but TurboTax's prompts were not getting me there. I spoke to 4 different customer service agents who were unable to help. I was told that if I bought the desktop version, I would be able to edit the forms directly, and after purchasing, found this to be untrue (one can only edit the worksheets in the desktop version, not the actual forms). Overall, it was a disappointing and very stressful experience. TurboTax needs to improve its software where a taxpayer can edit the actual IRS forms if they so please, not just answer prompts or edit worksheets only.
Date published: 2023-04-17
Rated 5 out of 5 by
Janet McQ from
TurboTax is Easy to Use
I wish the government would just take the money and not make tax filing so complicated. TurboTax made preparing my state and federal income tax return a little less painful than it would otherwise be.
Date published: 2023-04-17
Rated 5 out of 5 by
Ironsteppes from
Nice and easy
Took longer to find tax documents around the house than it did to enter into TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by
DPIII2023 from
Stress Free Experience
Always a smooth and stress free experience when using Turbo Tax.
Date published: 2023-04-17
Rated 3 out of 5 by
Bluray King from
Used for years but NOT all deductions COUNT
Used Turbo Tax for 20+ years BUT couldn't get a full $600 on upgrades to our main house. We had $45,000 worth of upgraded Doors and Windows but ONLY $197 in deductions. THAT is terrible. Why say on the IRS publications up to $600 BUT no set amount for that??? TERRIBLE!!!
Date published: 2023-04-17
Rated 4 out of 5 by
PapaWest from
Turbo Tax is our Go To
We have used Turbo Tax the past few years and enjoy its ease of use, affordability, and tracking from year to year. It is easy to take a break from the process and come back to complete our filing. Much better than H&R block or an in-person accountant any day.
Date published: 2023-04-17
Rated 5 out of 5 by
Santanam from
Turbo Tax is Awesome
Easy to navigate, and quick to file! I will recommend to all my friends!
Date published: 2023-04-17
Rated 1 out of 5 by
not your Bob from
Wouldn't consistently save updates-too much upsell
If you did not already have my data, then I would switch. TT does not consistently save my changes and kept asking multiple times for me to buy more stuff. You have a captured audience, upselling should be illegal. Cloud based systems should auto-save with history, every time.
Date published: 2023-04-17
Rated 5 out of 5 by
Diane27 from
Great Product
Sometimes confusing but walked me through all aspects. Expensive
All TurboTax® Offerings Reviews - Page 1724
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ctb05 from
ok
easy...requires too many characters in the review...
Date published: 2023-04-17
Rated 2 out of 5 by
null from
Stressful and disappointing experience
It was a pretty miserable experience. TurboTax would not interpret my IRA contributions correctly. I knew what Form 8606 should look like, but TurboTax's prompts were not getting me there. I spoke to 4 different customer service agents who were unable to help. I was told that if I bought the desktop version, I would be able to edit the forms directly, and after purchasing, found this to be untrue (one can only edit the worksheets in the desktop version, not the actual forms). Overall, it was a disappointing and very stressful experience. TurboTax needs to improve its software where a taxpayer can edit the actual IRS forms if they so please, not just answer prompts or edit worksheets only.
Date published: 2023-04-17
Rated 5 out of 5 by
Janet McQ from
TurboTax is Easy to Use
I wish the government would just take the money and not make tax filing so complicated. TurboTax made preparing my state and federal income tax return a little less painful than it would otherwise be.
Date published: 2023-04-17
Rated 5 out of 5 by
Ironsteppes from
Nice and easy
Took longer to find tax documents around the house than it did to enter into TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by
DPIII2023 from
Stress Free Experience
Always a smooth and stress free experience when using Turbo Tax.
Date published: 2023-04-17
Rated 3 out of 5 by
Bluray King from
Used for years but NOT all deductions COUNT
Used Turbo Tax for 20+ years BUT couldn't get a full $600 on upgrades to our main house. We had $45,000 worth of upgraded Doors and Windows but ONLY $197 in deductions. THAT is terrible. Why say on the IRS publications up to $600 BUT no set amount for that??? TERRIBLE!!!
Date published: 2023-04-17
Rated 4 out of 5 by
PapaWest from
Turbo Tax is our Go To
We have used Turbo Tax the past few years and enjoy its ease of use, affordability, and tracking from year to year. It is easy to take a break from the process and come back to complete our filing. Much better than H&R block or an in-person accountant any day.
Date published: 2023-04-17
Rated 5 out of 5 by
Santanam from
Turbo Tax is Awesome
Easy to navigate, and quick to file! I will recommend to all my friends!
Date published: 2023-04-17
Rated 1 out of 5 by
not your Bob from
Wouldn't consistently save updates-too much upsell
If you did not already have my data, then I would switch. TT does not consistently save my changes and kept asking multiple times for me to buy more stuff. You have a captured audience, upselling should be illegal. Cloud based systems should auto-save with history, every time.
Date published: 2023-04-17
Rated 5 out of 5 by
Diane27 from
Great Product
Sometimes confusing but walked me through all aspects. Expensive
All TurboTax® Offerings Reviews - Page 1724
Date published: 2023-04-17