TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Walks you through everything! I've used turbotax every year to easily complete my taxes on my own. It imports what you need and guides you through with ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Long time reliability in using tax program Using the program is easy, and the availability of assistance is always there. After using the program for over a decade, I have never worried about accuracy or reliability in doing my returns
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax tries to force all of intuit product Turbotax tries to force their service and other intuit products on you the entire process. On top of that doesn't make it clear you can skip a handful of these optional things.
Date published: 2023-04-17
Rated 3 out of 5 by from 12 years of using TurboTax. This year was difficult. Too many hurdles or little details not easy to handle.. Thren it was difficult to pay with credit card the $25...To long to explain..password issues.. Called twice to get info..The two gentelmen were absolutely wonderful and did help. Also the initial machine responding my call was a true headache.. Not sure I want to use Turbo Tax next year. I even bought 2 CDs thinking that may be the first one had a bug..
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Saves Me Time Have been using Turbo Tax for years and it definitely helps me The one thing I miss are the links to specific form entries that use to be in the Search feature. Instead I have to find it on my own when going back to an entry.
Date published: 2023-04-17
Rated 4 out of 5 by from Some Glitches made it less than optimum I purchased TurboTax from a retailer but it did to install on my laptop so I was forced too use the online. version which was not as comfortable to use as I remember. It took me through everything I needed to include but it was't as easy to us as what I used before. As usual I waited overnight to file and was able to locate some information I didn't include before which I added. All in all it all turned out OK except I paid twice for the experience. Hopefully I'll be able to check out the double payment issue with Intuit/TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from 9th year with Turbo Tax 9th year with Turbo Tax. Saves time and money and don't have to go and meet a tax preparer. I do my taxes in the comfort of my home.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is not living up to its usual standards. In the past turbo tax would upload my 1099-I by connecting to the financial institutions. I had to manually input all but one of them. The cost to use Turbo Tax continues to increase and I will consider looking for a free version next year.
Date published: 2023-04-17
Rated 5 out of 5 by from It works as advertised. I used the service to file my 2023 taxes and it works as advertised.
Date published: 2023-04-17
Rated 1 out of 5 by from Last year I will be paying this ridiculous price. I spend nearly as much time in the “correcting” pages because of the fields that turbo tax has incorrectly filled. It would be more efficient for me to print and fill out all the forms myself.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1720
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Walks you through everything! I've used turbotax every year to easily complete my taxes on my own. It imports what you need and guides you through with ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Long time reliability in using tax program Using the program is easy, and the availability of assistance is always there. After using the program for over a decade, I have never worried about accuracy or reliability in doing my returns
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax tries to force all of intuit product Turbotax tries to force their service and other intuit products on you the entire process. On top of that doesn't make it clear you can skip a handful of these optional things.
Date published: 2023-04-17
Rated 3 out of 5 by from 12 years of using TurboTax. This year was difficult. Too many hurdles or little details not easy to handle.. Thren it was difficult to pay with credit card the $25...To long to explain..password issues.. Called twice to get info..The two gentelmen were absolutely wonderful and did help. Also the initial machine responding my call was a true headache.. Not sure I want to use Turbo Tax next year. I even bought 2 CDs thinking that may be the first one had a bug..
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Saves Me Time Have been using Turbo Tax for years and it definitely helps me The one thing I miss are the links to specific form entries that use to be in the Search feature. Instead I have to find it on my own when going back to an entry.
Date published: 2023-04-17
Rated 4 out of 5 by from Some Glitches made it less than optimum I purchased TurboTax from a retailer but it did to install on my laptop so I was forced too use the online. version which was not as comfortable to use as I remember. It took me through everything I needed to include but it was't as easy to us as what I used before. As usual I waited overnight to file and was able to locate some information I didn't include before which I added. All in all it all turned out OK except I paid twice for the experience. Hopefully I'll be able to check out the double payment issue with Intuit/TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from 9th year with Turbo Tax 9th year with Turbo Tax. Saves time and money and don't have to go and meet a tax preparer. I do my taxes in the comfort of my home.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is not living up to its usual standards. In the past turbo tax would upload my 1099-I by connecting to the financial institutions. I had to manually input all but one of them. The cost to use Turbo Tax continues to increase and I will consider looking for a free version next year.
Date published: 2023-04-17
Rated 5 out of 5 by from It works as advertised. I used the service to file my 2023 taxes and it works as advertised.
Date published: 2023-04-17
Rated 1 out of 5 by from Last year I will be paying this ridiculous price. I spend nearly as much time in the “correcting” pages because of the fields that turbo tax has incorrectly filled. It would be more efficient for me to print and fill out all the forms myself.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1720