TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
karenec from
Turbo Tax is very easy to use!
Turbo Tax is very easy to use! Follow along to enter information.
Date published: 2023-04-17
Rated 5 out of 5 by
Nandriola from
Excellent Product
Turbo Tax makes filing easy and simple, i have been using their product for 10 years now. 10/10 would recommend again
Date published: 2023-04-17
Rated 3 out of 5 by
TX feedback from
New version not easy to navigate
This was one of the hardest years to file. the new version for this year doesn't navigate well. it asks the same questions in different formats after you have already answered them. it's not easy to get to the place where you can edit info you already entered. i don't like the "race" feature because it doesn't show your refund/due amounts. it never asked me to enter my IRS pin numbers even though i answered the question at the beginning that we had received pins this year due to past identity theft. i had to search the help for how to do it. otherwise, our returns would have been rejected. this new version is cumbersome. i like the old version - it was more streamlined and super easy to navigate. at one point, i answered all the questions about deductions so it could do the comparison against the standard deduction and it never said "you should enter all your deductions". it just started asking me to enter all the individual deductions. in year's past, if you put in the ranges for your estimated deductions, it would tell you whether the standard or itemized was better for you. after i entered all the stuff, then it said standard deduction was better. it wasn't even close.
Date published: 2023-04-17
Rated 5 out of 5 by
SurfinToad from
TurboTax is ONLY option for me
It just gets better every year - so many automated options including logging into my financial institutions and pulling the data. Great help section that actually helped :)
Date published: 2023-04-17
Rated 1 out of 5 by
i65gliybjmg from
a
Shocked at the 25.00 fee for state e-file. Ill be looking for another option for next year
Date published: 2023-04-17
Rated 5 out of 5 by
Raidel from
Very Easy to use
The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by
amari123 from
it sucks
absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by
Feeling Groovy in Illinoi from
Turbo Tax is Wonderful!
I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by
Nope362436 from
Super Simple-Been a User for Years
I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by
Yahoo20 from
I Love Turbo Tax
Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
All TurboTax® Offerings Reviews - Page 1708
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
karenec from
Turbo Tax is very easy to use!
Turbo Tax is very easy to use! Follow along to enter information.
Date published: 2023-04-17
Rated 5 out of 5 by
Nandriola from
Excellent Product
Turbo Tax makes filing easy and simple, i have been using their product for 10 years now. 10/10 would recommend again
Date published: 2023-04-17
Rated 3 out of 5 by
TX feedback from
New version not easy to navigate
This was one of the hardest years to file. the new version for this year doesn't navigate well. it asks the same questions in different formats after you have already answered them. it's not easy to get to the place where you can edit info you already entered. i don't like the "race" feature because it doesn't show your refund/due amounts. it never asked me to enter my IRS pin numbers even though i answered the question at the beginning that we had received pins this year due to past identity theft. i had to search the help for how to do it. otherwise, our returns would have been rejected. this new version is cumbersome. i like the old version - it was more streamlined and super easy to navigate. at one point, i answered all the questions about deductions so it could do the comparison against the standard deduction and it never said "you should enter all your deductions". it just started asking me to enter all the individual deductions. in year's past, if you put in the ranges for your estimated deductions, it would tell you whether the standard or itemized was better for you. after i entered all the stuff, then it said standard deduction was better. it wasn't even close.
Date published: 2023-04-17
Rated 5 out of 5 by
SurfinToad from
TurboTax is ONLY option for me
It just gets better every year - so many automated options including logging into my financial institutions and pulling the data. Great help section that actually helped :)
Date published: 2023-04-17
Rated 1 out of 5 by
i65gliybjmg from
a
Shocked at the 25.00 fee for state e-file. Ill be looking for another option for next year
Date published: 2023-04-17
Rated 5 out of 5 by
Raidel from
Very Easy to use
The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by
amari123 from
it sucks
absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by
Feeling Groovy in Illinoi from
Turbo Tax is Wonderful!
I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by
Nope362436 from
Super Simple-Been a User for Years
I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by
Yahoo20 from
I Love Turbo Tax
Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
All TurboTax® Offerings Reviews - Page 1708
Date published: 2023-04-17