TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is very easy to use! Turbo Tax is very easy to use! Follow along to enter information.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product Turbo Tax makes filing easy and simple, i have been using their product for 10 years now. 10/10 would recommend again
Date published: 2023-04-17
Rated 3 out of 5 by from New version not easy to navigate This was one of the hardest years to file. the new version for this year doesn't navigate well. it asks the same questions in different formats after you have already answered them. it's not easy to get to the place where you can edit info you already entered. i don't like the "race" feature because it doesn't show your refund/due amounts. it never asked me to enter my IRS pin numbers even though i answered the question at the beginning that we had received pins this year due to past identity theft. i had to search the help for how to do it. otherwise, our returns would have been rejected. this new version is cumbersome. i like the old version - it was more streamlined and super easy to navigate. at one point, i answered all the questions about deductions so it could do the comparison against the standard deduction and it never said "you should enter all your deductions". it just started asking me to enter all the individual deductions. in year's past, if you put in the ranges for your estimated deductions, it would tell you whether the standard or itemized was better for you. after i entered all the stuff, then it said standard deduction was better. it wasn't even close.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is ONLY option for me It just gets better every year - so many automated options including logging into my financial institutions and pulling the data. Great help section that actually helped :)
Date published: 2023-04-17
Rated 1 out of 5 by from a Shocked at the 25.00 fee for state e-file. Ill be looking for another option for next year
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by from it sucks absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Wonderful! I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by from Super Simple-Been a User for Years I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by from I Love Turbo Tax Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1708
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use! Turbo Tax is very easy to use! Follow along to enter information.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product Turbo Tax makes filing easy and simple, i have been using their product for 10 years now. 10/10 would recommend again
Date published: 2023-04-17
Rated 3 out of 5 by from New version not easy to navigate This was one of the hardest years to file. the new version for this year doesn't navigate well. it asks the same questions in different formats after you have already answered them. it's not easy to get to the place where you can edit info you already entered. i don't like the "race" feature because it doesn't show your refund/due amounts. it never asked me to enter my IRS pin numbers even though i answered the question at the beginning that we had received pins this year due to past identity theft. i had to search the help for how to do it. otherwise, our returns would have been rejected. this new version is cumbersome. i like the old version - it was more streamlined and super easy to navigate. at one point, i answered all the questions about deductions so it could do the comparison against the standard deduction and it never said "you should enter all your deductions". it just started asking me to enter all the individual deductions. in year's past, if you put in the ranges for your estimated deductions, it would tell you whether the standard or itemized was better for you. after i entered all the stuff, then it said standard deduction was better. it wasn't even close.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is ONLY option for me It just gets better every year - so many automated options including logging into my financial institutions and pulling the data. Great help section that actually helped :)
Date published: 2023-04-17
Rated 1 out of 5 by from a Shocked at the 25.00 fee for state e-file. Ill be looking for another option for next year
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by from it sucks absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Wonderful! I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by from Super Simple-Been a User for Years I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by from I Love Turbo Tax Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1708