TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Wouldn't consistently save updates-too much upsell If you did not already have my data, then I would switch. TT does not consistently save my changes and kept asking multiple times for me to buy more stuff. You have a captured audience, upselling should be illegal. Cloud based systems should auto-save with history, every time.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product Sometimes confusing but walked me through all aspects. Expensive
Date published: 2023-04-17
Rated 5 out of 5 by from Customer service is very helpful and personable. Shaquanda was very helpful and knowledgeable about the issue.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax works Turbo tax is easy and makes sure you check all the things
Date published: 2023-04-17
Rated 5 out of 5 by from John Rocks John helped me clarify all my questions - he was thorough and very helpful
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax's Ease of Use is Top-Knotch! As in my previous 6+ years, the TurboTax Software's Tremendously Wonderful Ease of Use was and remains 100% Top-Knotch! I Love It!
Date published: 2023-04-17
Rated 5 out of 5 by from Actually fairly easy to navigate As a senior citizen I found this to be a learning experience and not that hard to do.
Date published: 2023-04-17
Rated 2 out of 5 by from Price hike way too much for service The doubling of the price is way more than the service that it provides...going from 60 to 120....i will be looking for a new service next year
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great! Easy to use and easy to understand. Like the ability to efile.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTaxation I have been a TurboTax user for about 20 years now. It gets easier and harder every year. I think there should be an easy way to see how the numbers stack up with other filing options. Married filing jointly vs. Married filing separate. Either way, I have and still do enjoy this program!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1705
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Wouldn't consistently save updates-too much upsell If you did not already have my data, then I would switch. TT does not consistently save my changes and kept asking multiple times for me to buy more stuff. You have a captured audience, upselling should be illegal. Cloud based systems should auto-save with history, every time.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product Sometimes confusing but walked me through all aspects. Expensive
Date published: 2023-04-17
Rated 5 out of 5 by from Customer service is very helpful and personable. Shaquanda was very helpful and knowledgeable about the issue.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax works Turbo tax is easy and makes sure you check all the things
Date published: 2023-04-17
Rated 5 out of 5 by from John Rocks John helped me clarify all my questions - he was thorough and very helpful
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax's Ease of Use is Top-Knotch! As in my previous 6+ years, the TurboTax Software's Tremendously Wonderful Ease of Use was and remains 100% Top-Knotch! I Love It!
Date published: 2023-04-17
Rated 5 out of 5 by from Actually fairly easy to navigate As a senior citizen I found this to be a learning experience and not that hard to do.
Date published: 2023-04-17
Rated 2 out of 5 by from Price hike way too much for service The doubling of the price is way more than the service that it provides...going from 60 to 120....i will be looking for a new service next year
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great! Easy to use and easy to understand. Like the ability to efile.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTaxation I have been a TurboTax user for about 20 years now. It gets easier and harder every year. I think there should be an easy way to see how the numbers stack up with other filing options. Married filing jointly vs. Married filing separate. Either way, I have and still do enjoy this program!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1705