TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Competent program but awful to Navigate in Turbo Tax user for many years. The program works well, is quick, rather expensive for software but comparable with tax services. 2 complaints: Navigation is painful. Often can't easily skip from one section to another to check something. Also, it used to be possible to view IRS forms, or a specific form to help understand what my entries and the data on how my input is processed but I can't find a way to do that any more except when the return is complete and ready to file, or if a review question comes up but then I may be looking at something like a business asset without sufficient context to understand why the item is flagged, and even working with a TurboTax professional, we both had a difficult time understanding why an "invalid date" was flagged - had to go through the entire form and backtrack to determine the issue and how to handle it and fixing that issue raised another issue which seemed unrelated. You need to give more control to users! Constant touring through sections I've already completed is a waste of my time and adds frustration to a frustrating process.
Date published: 2023-04-17
Rated 1 out of 5 by from TURBOTAX It is a SELLING MACHINE. It held me locked into Premium Live edition. I went on the internet and to the Intuit site in an attempt to down grade the service. No luck. I went round and round. Very frustrated !!!!!!!!! I just pry my taxes are filled and payed !!
Date published: 2023-04-17
Rated 5 out of 5 by from Real good. Easy and fast way to file. Is free. you should tried
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best I love Turbo Tax, I wouldn’t have been able to do my taxes without their help.
Date published: 2023-04-17
Rated 2 out of 5 by from Slow Only works on desktop. card number wont submit and deletes and resets everytime i try
Date published: 2023-04-17
Rated 5 out of 5 by from NEVER THOUGHT PREPARING TAXES WOULD BE SO EASY The process of entering all my information was so simple since Turbo Tax retained all of my information from last year. Filling my taxes was easy and completed quickly.
Date published: 2023-04-17
Rated 5 out of 5 by from Really great program Easy to use and our go-to every year. Processing taxes goes well tax along with return deposit to our checking
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome Turbo Tax is great and I would recommend to anyone. This is my first time completing taxes myself and I feel confident.
Date published: 2023-04-17
Rated 5 out of 5 by from Review All went well. Please close review and move on. Thank yoiu
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Had a new form to file, was able to obtain information on where to go to file K-1.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1687
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Competent program but awful to Navigate in Turbo Tax user for many years. The program works well, is quick, rather expensive for software but comparable with tax services. 2 complaints: Navigation is painful. Often can't easily skip from one section to another to check something. Also, it used to be possible to view IRS forms, or a specific form to help understand what my entries and the data on how my input is processed but I can't find a way to do that any more except when the return is complete and ready to file, or if a review question comes up but then I may be looking at something like a business asset without sufficient context to understand why the item is flagged, and even working with a TurboTax professional, we both had a difficult time understanding why an "invalid date" was flagged - had to go through the entire form and backtrack to determine the issue and how to handle it and fixing that issue raised another issue which seemed unrelated. You need to give more control to users! Constant touring through sections I've already completed is a waste of my time and adds frustration to a frustrating process.
Date published: 2023-04-17
Rated 1 out of 5 by from TURBOTAX It is a SELLING MACHINE. It held me locked into Premium Live edition. I went on the internet and to the Intuit site in an attempt to down grade the service. No luck. I went round and round. Very frustrated !!!!!!!!! I just pry my taxes are filled and payed !!
Date published: 2023-04-17
Rated 5 out of 5 by from Real good. Easy and fast way to file. Is free. you should tried
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best I love Turbo Tax, I wouldn’t have been able to do my taxes without their help.
Date published: 2023-04-17
Rated 2 out of 5 by from Slow Only works on desktop. card number wont submit and deletes and resets everytime i try
Date published: 2023-04-17
Rated 5 out of 5 by from NEVER THOUGHT PREPARING TAXES WOULD BE SO EASY The process of entering all my information was so simple since Turbo Tax retained all of my information from last year. Filling my taxes was easy and completed quickly.
Date published: 2023-04-17
Rated 5 out of 5 by from Really great program Easy to use and our go-to every year. Processing taxes goes well tax along with return deposit to our checking
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome Turbo Tax is great and I would recommend to anyone. This is my first time completing taxes myself and I feel confident.
Date published: 2023-04-17
Rated 5 out of 5 by from Review All went well. Please close review and move on. Thank yoiu
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Had a new form to file, was able to obtain information on where to go to file K-1.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1687