TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Good, but annoying Hidden fees Worked fast and easy, but running into fees on the state taxes even when I went for a paid version was annoying.
Date published: 2023-04-18
Rated 1 out of 5 by from Never again! I've used every tax site over the years since I started doing my own taxes about 14 years ago. I settled on turbo tax several years ago because it was easy & seemed to be accurate. They NEVER get my resident state correct so I've always used the state's site & gotten back a lot more that turbo tax figures. This year I was in a crunch to get them done on time. Not only do I have to pay my state a substantial amount, the ease of use is gone. The site keeps forgetting my password. I've had to close out & come back a few times. EVERY time, instead of just going back to where I left off, I have to through all these unnecessary steps to get back to where I was. And the price to file? Way too high in my opinion. This is the last year turbo tax. See you.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Easily understandable. Explained everything in detail! East to complete.
Date published: 2023-04-18
Rated 2 out of 5 by from Too expensive and not open to customers Very frustrating to be blocked from schedules and forms until you pay. Price hikes are outrageous year to year. Inundates you with attempts to sell you more software or services. I will find another provider.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Turbo Tax is good for me, i plug in the information and go....
Date published: 2023-04-18
Rated 5 out of 5 by from Very productive and efficient. I am very grateful Great and informative I would recommend that you use the site for your own personal use 👍
Date published: 2023-04-18
Rated 5 out of 5 by from Easy use Better than going out to do them or paying a professional
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is Good I like Turbo Tax, but the live expert has nothing of experts. They made several mistakes in the information that they are giving me, Last year where awful and so was this year. I ended up finding the law and how to apply it. I do not trust them at all.
Date published: 2023-04-18
Rated 1 out of 5 by from Consistently Bad I don't like the software. I find it to contain many calculation and form errors. It's the means to an end (file my taxes).
Date published: 2023-04-18
Rated 4 out of 5 by from Worked Great First time user. Quick and Easy interface but sometimes I was a bit confused. Still a fantastic program.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1687
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but annoying Hidden fees Worked fast and easy, but running into fees on the state taxes even when I went for a paid version was annoying.
Date published: 2023-04-18
Rated 1 out of 5 by from Never again! I've used every tax site over the years since I started doing my own taxes about 14 years ago. I settled on turbo tax several years ago because it was easy & seemed to be accurate. They NEVER get my resident state correct so I've always used the state's site & gotten back a lot more that turbo tax figures. This year I was in a crunch to get them done on time. Not only do I have to pay my state a substantial amount, the ease of use is gone. The site keeps forgetting my password. I've had to close out & come back a few times. EVERY time, instead of just going back to where I left off, I have to through all these unnecessary steps to get back to where I was. And the price to file? Way too high in my opinion. This is the last year turbo tax. See you.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Easily understandable. Explained everything in detail! East to complete.
Date published: 2023-04-18
Rated 2 out of 5 by from Too expensive and not open to customers Very frustrating to be blocked from schedules and forms until you pay. Price hikes are outrageous year to year. Inundates you with attempts to sell you more software or services. I will find another provider.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Turbo Tax is good for me, i plug in the information and go....
Date published: 2023-04-18
Rated 5 out of 5 by from Very productive and efficient. I am very grateful Great and informative I would recommend that you use the site for your own personal use 👍
Date published: 2023-04-18
Rated 5 out of 5 by from Easy use Better than going out to do them or paying a professional
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is Good I like Turbo Tax, but the live expert has nothing of experts. They made several mistakes in the information that they are giving me, Last year where awful and so was this year. I ended up finding the law and how to apply it. I do not trust them at all.
Date published: 2023-04-18
Rated 1 out of 5 by from Consistently Bad I don't like the software. I find it to contain many calculation and form errors. It's the means to an end (file my taxes).
Date published: 2023-04-18
Rated 4 out of 5 by from Worked Great First time user. Quick and Easy interface but sometimes I was a bit confused. Still a fantastic program.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1687