TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from she answered my questions quickly but patiently she was thorough and was helpful with several questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience 2023 Very simple to use, helpful tutorials, efficient and concise
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use! It's always easy to use Turbo tax and I've had accountants review my returns and they say they are just as good, and if not better than what 'pros' can do.
Date published: 2023-04-17
Rated 1 out of 5 by from Works well for federal taxes, not the states The state does not work well in the online version. You can't see the forms as you input. If you make a change, the software seems to make the change but all the previous work entered is still in the system which causes errors. To make changes you essentially have to start over. I had to completely delete my state form and start over 4 times. Frustrating! Rejected by the state for the fourth time!
Date published: 2023-04-17
Rated 4 out of 5 by from Good product I really like the feature that permits taking pictures of forms on an iPhone
Date published: 2023-04-17
Rated 5 out of 5 by from Great, easy to use! We use Turbo Tax every year. The easiest and fastest way for my spouse and I to file.
Date published: 2023-04-17
Rated 4 out of 5 by from Great for do it your selfers Can be a little tricky if you have investments but other than that great tool. Just read carefully everything, sometime their "best" recommandation are really not the "best". Example if you itemize your taxes on all your purchases, big and small, it may pay off better to claim those than what they recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Whenever I have an issue, I am able to get help immediately!!
Date published: 2023-04-17
Rated 5 out of 5 by from I like Turbo Tax Simple, easy to follow. Got a refund - my surprise. I hope this is enough characters now.
Date published: 2023-04-17
Rated 4 out of 5 by from Could use improvement but EXTREMELY helpful I definitely couldn't have done my taxes without this service so thank you! I do think the system could use improvement in terms of allowing the user to navigate through past documents in an easier fashion without having to go click through the auto questions they provide, & the auto-populated solar/energy credit for NY issue needs to be fixed as I'm required to mail rather than e-file. Regardless, thank you!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from she answered my questions quickly but patiently she was thorough and was helpful with several questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience 2023 Very simple to use, helpful tutorials, efficient and concise
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use! It's always easy to use Turbo tax and I've had accountants review my returns and they say they are just as good, and if not better than what 'pros' can do.
Date published: 2023-04-17
Rated 1 out of 5 by from Works well for federal taxes, not the states The state does not work well in the online version. You can't see the forms as you input. If you make a change, the software seems to make the change but all the previous work entered is still in the system which causes errors. To make changes you essentially have to start over. I had to completely delete my state form and start over 4 times. Frustrating! Rejected by the state for the fourth time!
Date published: 2023-04-17
Rated 4 out of 5 by from Good product I really like the feature that permits taking pictures of forms on an iPhone
Date published: 2023-04-17
Rated 5 out of 5 by from Great, easy to use! We use Turbo Tax every year. The easiest and fastest way for my spouse and I to file.
Date published: 2023-04-17
Rated 4 out of 5 by from Great for do it your selfers Can be a little tricky if you have investments but other than that great tool. Just read carefully everything, sometime their "best" recommandation are really not the "best". Example if you itemize your taxes on all your purchases, big and small, it may pay off better to claim those than what they recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Whenever I have an issue, I am able to get help immediately!!
Date published: 2023-04-17
Rated 5 out of 5 by from I like Turbo Tax Simple, easy to follow. Got a refund - my surprise. I hope this is enough characters now.
Date published: 2023-04-17
Rated 4 out of 5 by from Could use improvement but EXTREMELY helpful I definitely couldn't have done my taxes without this service so thank you! I do think the system could use improvement in terms of allowing the user to navigate through past documents in an easier fashion without having to go click through the auto questions they provide, & the auto-populated solar/energy credit for NY issue needs to be fixed as I'm required to mail rather than e-file. Regardless, thank you!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1681